Tag: desoeration

Cruel Universal Credit Sanction Rates Continue To Increase


It’s no surprise that the DWP (Department Of Work And Pensions) is continuing to punish universal credit (UC) claimants with their harsh sanction regime afterall it’s their favorite and easiest method of punishment that they use.



The latest official figures show that sanctions rate had remained to above 7% from August through to November of 2023 which are the most recent months of which figures are available.

However in in March 2020, just before the pandemic began, UC sanctions rates were at just 2.5% having fallen steadily since January 2017.

The DWP have unsurprisingly given no explanation for this almost threefold increase in sanctions.

I mean how on earth could this happen?

Sanctions are imposed for various reasons but the most common are for failing to attend or take part in mandatory interviews, indeed 95% are given for this reason.

What we do know from past experience is that sanctions are given for wrongful reasons.

These reasons vary but are often and not excluding others claimant not receiving notification of having to attend a meeting,  being ill and notifying the DWP that they were not able to attend or already working at the time given and their employer won’t allow them to leave for their DWP appointment.

We know that sanctions can and should be appealed however many aren’t aware that they can do so and have the energy to fight it.

Sanctions are particularly cruel because not only does the claimant get sanctioned it also affects any dependants that live with them.

Combine this with the cruel benefit caps and this with the three child limit which directly impacts a child’s health and well being.

Are incentives being given for Job Coaches to refer people for sanctions?

I can’t say for sure but we do know that they’ve been using these methods for years now and it’d be very out of character to stop doing this.

I do know that sanctioning people like this is cruel, inhumane and needs to be stopped now before more people fall victim to the DWPs cruel regime of punishment and blame.

DWP Enforced Volunteering Schemes (Workfare) Are Awful. Here’s Why.

It’s been a long while since I’ve focused upon the DWP’s enforced volunteering (Workfare) schemes so I thought I’d revisit it.

Myself and many others have been protesting against them for many years for the reasons below.

Enforced volunteering goes against everything that actual volunteering stands for and it’s so bloody wrong.

Here’s a list of reasons why Workfare is wrong, and what the knock on effects are for people employed at these work places.



Workfare actually puts claimants at an increased risk of sanctions If they can’t attend their Workfare placement for any reason albeit disability, Illness, childcare etc their DWP work coach can refer them to be sanctioned.


Enforced volunteering criminalises the unemployed, setting the so called deserving and undeserving poor against each other after all how dare people not work for nothing. (I’m being sarcastic)

Of course everyone should be paid a wage for the work that they do.


Work for nothing schemes perpetuate poverty and inequality. It’s soul destroying being forced to work for nothing whilst doing the same things as paid employees are.


Workfare schemes have displaced paid workers and workers. I’ve written about previous employees being forced to volunteer at their previous employment doing the same job.


They provide free labour for private companies. Why pay someone when they can fill those positions with unpaid workers. It’s a win win for them.


Workfare undermines the fundamental rights to social security, which gives the claimant free choice of employment, equal days pay for an equal day’s work.


It undermines a workers basic rights to pay and fair working conditions by introducing a claimant workforce doing the same job without the legal status as workers.


Workfare drives down wages and conditions for all workers by undercutting the labour market and undermining bargaining power. Once again why should they pay employees when they can get free labour.

It doesn’t help people into paid employment despite this being the premise of the reason why Workfare was created.


Enforced volunteering actually prevents claimants from doing their own job searches based upon the work that they’re qualified to do.


For a long time now Workfare schemes create false employment statistics because claimants undertaking workfare are counted as in employment.


Workfare undermines the values and practice of volunteering. It can’t be called volunteering if it’s not voluntary.

It’s shocking that this is still happening and that no one is talking about this anymore. I’ve called Universal Credit being a digital workhouse, claimants having to do everything their work coach says or face being sanctioned.

No one should ever have their main means of survival taken away from them. Every person deserves to have the ability to buy food to eat, to keep warm and have somewhere decent to live.

Sanctioning people is totally unacceptable, a sadistic way of punishing people especially taking the cost of living and energy cost crisis.

As I write this the temperature outside is -4 and I worry about everyone that is now chasing warmth every day. Job searching is extremely hard when your main focus is hunger and cold.

My thoughts are with everyone that can’t get out and can’t access warm spaces, not can they access food banks.

Whilst although I’m glad that these warm spaces have been created for people to use we should be protesting about the need for them in the first place.

They say ‘The greatness of a nation can be judged by how it treats its weakest member’. The UK is clearly failing those most in need. The only way of rectifying this would be a general election and a new government that would prioritise those most in need first.

Will this happen? I’m not sure but I hope that they do.

EDIT I forgot to thank Boycott Workfare for their hard work and campaigning which resulted in some charities from using unpaid workers.

Please take care everyone my thoughts are with you.

Photo by Pavel Danilyuk on Pexels.com

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I Struggle To Feed And Keep My Kids Warm. Real Life Stories From The Public.

As the never ending cold winter and the ever increasing cost of living and energy costs continues once again I took to the streets and interviewed several people in my local town Ashton Under Lyne.

Ashton Under Lyne is a typical northern working class town, drained of money by the government and the majority of people living in differing stages of poverty.

Mortality rates are amongst the highest in the UK and there’s a higher rate of people either being unwell or living with some type of disability.

Like any other northern working class town it doesn’t have a lot for people to aspire to despite the positive changes that Tameside Council are implementing and trying to introduce.

Years of government forced austerity policies has been and continues to cause a lack of funding for essential services with most things already stripped to the bare minimum.

As I headed off into the cold I spoke to a young woman that had two young children with her. I introduced myself and asked her how she is coping with the cost of living and the ever increasing energy crisis.

As I asked her this I could see that she was upset, telling me that she thinks that she’s failing her children because she can’t give them the things that she used to be able to do.

“We’re living in a cold house trying to keep turning the central heating on at a bare minimum. I usually turn the heating on for an hour in the morning and again in the evening at bedtime, that’s if I’ve got credit because I’m on a prepaid meter”

She went on to say that her health is suffering most likely because she’s cold and because she often doesn’t eat meals, if she does it’s a bare minimum. “I can’t afford to eat as well as my children and they always come first”

I asked her how she keeps warm when the heating isn’t turned on. “I wear layers of clothing and I have a thick blanket that we all snuggle under. I’ve got a little fan heater that I use just to keep the chill off because I don’t want the children to become ill and even that’s a struggle. Once I run out of credit on my meter that’s it it’s gone and I can’t afford for that to happen”

She told me that she often takes the children to the library that has a warm area and her children can have a look at some books and she can have a free cuppa.

However she continued to say that sometimes she found this very difficult because she doesn’t always want to be around other people..

I asked her if she had visited a food bank recently and she said yes she has and is now dependent upon them even though it’s still a struggle saying that they’ve been a lifeline for her and her children.

But despite getting help from food banks they don’t cover all of her food and every day living costs so she has to try and fill the gaps in.

“I’m always topping up my energy meters, I’ve never had this problem before. It’s bad, really bad I just wish that it wasn’t like this”

I signposted her to several organisations that might be able to help her but this is only a sticking plaster.

Whilst the government sits back and causes the suffering of those most vulnerable her experience is going to be repeated time and time again

Their inhumane policies will undoubtedly cause malnutrition and hypothermia related illnesses and worse.

Undoubtedly there will be recorded deaths of those suffering like this but how many will actually be reported as so.

Every death related to this needs to be reported and spoken about in parliament. The government is knowingly causing the suffering of thousands if not millions and they need to be reminded of this every single day.

This shouldn’t be happening at all.

I will continue to share the experiences of those that I interview in future blogs, hopefully weekly.

If you would like me to use your story get in touch I’m happy to do so.

Let’s be clear no one should be forced to live like this.

Photo by Pixabay on Pexels.com

Please read, share, tweet and email this blog, it’s vitally important that we get these stories out there in the public domain.

Believe it or not there are still people that aren’t aware that this is happening.

A huge thanks to everyone that does share my blogs it makes a tremendous difference.

I don’t get paid for any of the work that I do and I would like to continue to report on these stories.

If you would like to contribute to keep my blog and campaign going there’s a donate button at the top and side of this blog post.

By doing so I will be able to help others more.

Thank you xx.

People are dying as a result of the government’s actions. Remember them.

Dear readers I need to apologize because I’m late publishing my blog this week.

There’s no real excuse for this but I’ve had a stressful week and I haven’t been sleeping well. I find it hard to write when I’m over tired.

This week I was reminded of one cold Thursday morning outside Ashton Jobcentre.

The demo started as usual, we were helping or something and handing out food parcels.

Whilst we were doing this I noticed a woman with three children walk out of the Jobcentre, walk past us and she then approached me.

I asked her if she was ok. Her story was particularly heart wrenching. She was a victim of domestic violence and she was struggling to get help from the DWP because she had to leave in a rush.

As usual the DWP failed to recognise and appreciate her situation. They suggested to her that she should have gone back to her abuser to collect her ID.

Theres no excuse for their lack of caring. There’s no way that she should have to return to her abuser.

I advised her on what to do and I put her in touch with all of the relevant agencies that could help her.

I asked her if she needed a food parcel, she said that she did and that she hadn’t ate for days. She had just managed to feed her kids with the very basics, bread and some biscuits.

I gave her a good parcel, she was so thankful because so far no one had been understanding of her situation.

She then took her kids to the steps outside the old cinema. They all sat down and started to eat some food directly out of the tins.

I’m not lying when I say that this broke my heart. How have we managed to elect a government that is extremely aggressive towards people who are struggling, disabled people and unemployed people.

Let’s move forward to 2020.

Nothing has improved, the hostile environment created by the government is even worse than ever.

People are still dying as a direct result of this uncaring governments actions.

There is no excuse for the government to behave in this manner but they do because they can.

It’s certainly not going to get any better. We are in the midst of a pandemic, more and more people are loosing their jobs as a result of the pandemic.

This week I’ve had quite a few newly unemployed people email me to ask me about how they’re supposed to manage on the meagre payments that they receive via Universal Credit.

It’s horrible that anyone is in this situation. Universal Credit doesn’t benefit anyone except the government.

To say that it’s a huge shock to newly unemployed people is an understatement. So many more people are now struggling to eat properly, pay their rent and survive.

It’s a reality check that they certainly didn’t expect. So many of these newly unemployed people had previously believed the government’s lies about how wonderful Universal Credit is.

Add into the mix the thousands of people that are ill with Covid 19 that are so scared of loosing their jobs that are forced to return to work when they’re unwell.

We’ve also got Long Covid to contend with. I doubt that the DWP will recognise this though. This is another battle that we have to now fight.

We also have thousands of people that have died and will die from Covid 19.

I’m extremely worried that their deaths are being ignored and normalised by society. This is extremely cruel and callous.

Please, let’s not forget about their deaths, most of which could have been prevented if the government had responded correctly when the virus had arrived in the UK.

It’s all wrong, none of the above would have happened if we had a caring goverment, but that’s not likely not happen in the near future.

As the Christmas period looms on the horizon, please spare a thought for all of us that can’t celebrate Christmas because of the expense. Also remember that so many people won’t be celebrating Christmas because they’ve lost a loved one due to Covid 19.

The Christmas period is such a hard time for so many of us. Let’s not forget about them.

The above statistic is horrific but true. This is exactly why the government hasn’t reacted responsibly and stopped the spread of covid 19.

Each and every death is saving them money and they don’t care what people think about this.

Let’s continue to fight for the living and dead. We cannot allow the government to treat people like this.

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A huge thank you to everyone that supports my blog and campaign. You all mean the world to me.

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Man died before he got his ESA tribunal decision to reinstate his ESA.

Dear readers today was a busy day there was a queue for food parcels and I was passed notes from people that couldn’t pick up a food parcel due to illness. It’s cold and flu season and it’s extra tough for people who rely on food parcels to survive.

We were busy today, surprisingly so and we spoke to many people with differing problems ranging from housing benefit, postal voting, universal credit and so on. Whilst we can’t change the world we can help people others.

The weather is cold and people were rushing around most likely so that they can get things over and done with quickly. However the DWP work at their own pace and people are governed by them.

Whilst we were chatting to folk I noticed people that were leaving the Jobcentre one of them was holding his neck. I asked him if he was OK and he said yes. Far to many of us accept being treated badly it becomes the new norm and the new ok.

I had a lovely conversation with an older man who wanted to know where the council offices were, this is a common conversation that we have with people because there’s a distinct lack of signage. I congratulated him for managing to climb the steep steps to the upper level, he told me that he didn’t know that there was a lift inside of the building.

He expressed his concerns with the steep steps and rightly said that they’re an accident waiting to happen.

I had a conversation with a chap who has recently become unemployed. He told me that he’s struggling to find jobs to apply for online and those that are available are often repeat ads for the same job usually a zero hour contract agency work. He’s going to keep looking though.

This is a problem that thousands of people that are looking for work. Many are aware that these jobs are unsuitable but they’re forced to apply for them or else be sanctioned.

We said hello to quite a few people and handed our leaflets to many.

We then had a conversation with a woman who has just lost her job because her employer left his company and has refused to pay his employees. The very worrying thing is that this man owns several children’s units in the area. Let’s hope that the children are OK.

We handed some more leaflets out and were joined by a colleague and I was very happy to see her.

I had a conversation with a disabled woman who’s finding it difficult keeping up with the universal credit system.

I then had a conversation with a chap that works for the council. We had a lovely conversation putting the world to rights.

I then asked a woman of she was OK and I handed her a leaflet. She replied saying that it’s a load of rubbish. We have heard this a lot.

I then had a conversation with a young chap who’s finding it hard to survive on his universal credit payment of £288 a month. This is what he’s left with after his rent has been paid.

We then said hello to a woman who we’ve spoken to before. She looked me in the eyes saying “Let me tell you what happened to a relative of mine. He was very ill but had been declared fit for work at his ESA medical assessment. He appealed this and it then went to tribunal. Sadly he died on the day the tribunal decided that he should get his ESA”.

I wish that this was unusual but it isnt. This happens a lot, disabled people are being denied their rightful payments every single day. They’re left to live in abject poverty struggling to survive.

The government and their henchmen might say that they care, that they treat people with respect but they don’t. We know that that they’re lying and we’ve got enough evidence to back up our claims.

Enough is enough how much more of this cruelty are we expected to take?

We then had a conversation with a woman who told us that she’s had two strokes. As a result of her strokes she now has a very poor memory but don’t expect the DWP to care. She told me that they had read out her claimant commitment to her and asked her if she could remember that. She then told me that she said no, I probably couldn’t but she’ll try.

You see the DWP never fail in making vulnerable people’s life much harder. They say that they don’t and they help people. I’m certain that some of them believe this but its definitely not true.

The facts certainly back up our claims, the mortality levels, foodbank usage, also back up our evidence.

You see when DWP staff say that they’re ‘Just following orders’ doesn’t wash anymore. Some DWP employees find the time to try and troll blogs like mine. They feel threatened by our version of reality because its true.

One day we will get justice for each and every person who has suffered and or died as a result of actions taken by the DWP.

Like I said today was a busy day and we will be returning next week to help yet more people.

Please read, tweet, share, email my blog. Thank you so much to those of you that do this already.

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A huge thank you to those that have done already xx.

Aged 65 and hounded by the DWP to find work. Universal Credit strikes again.

Dear readers I’m back after last weeks absence. I apologise and I hope that it never happens again.

The weather was cold but sunny definitely hat and winter coat weather. My thoughts always go to those that are homeless or can’t afford to put any heating on.

As usual the food parcels went straight away which is awful in itself. A terrible indictment of how the government regards the working class.

As I was walking towards the lift to the Jobcentre I was greeted by a friend from a local town, he noted that I was walking quite quickly. I told him that I was cold and I was trying to get warm. We both laughed at that.

He then went on to tell me that they’d recently found a rough sleeper sleeping in the lift recently. I replied saying that I was surprised that it hadn’t happened sooner. Whilst I know that there’s organisations that he could go to for the night but some people either aren’t ready for that or they fall between the gaps of society. When that happens it’s not easy to find the help that they need.

The first thing that I noted and I do so every week is the complete lack of signing outside the new council building of which the Jobcentre shares. No one knows where they are going, they only know when they’ve visited once before. Tameside Council please can we have some outdoor signing upstairs on the plaza? Also the steps are very dangerous and even I struggle climbing them.

I know that it sounds petty but for anyone suffering from anxiety related conditions will panic when they can’t see where they’re going. Some won’t want to ask for help and will most likely go home in a state of panic.

We can do better than this can’t we.

I had a brief conversation with a heavily pregnant woman who was going to the Jobcentre. She had just claimed the steps and was exhausted. When I told her that there was a lift that she could use she replied saying that she didn’t know that there was one but she was glad that I told her. It’s things like this that can make a massive difference to someones life.

This week we had extra bread to hand out as well as food parcels, they were taken by anyone that needed one. Can you imagine not being able to afford a loaf of bread?

It was then that I stopped to speak to a chap that I have spoken about before. He had been promised that his first universal credit payment would be made on the last week of September. He’s still waiting for that first payment, it’s the 31st of October.

Understandably he’s furious about this but he is also upset. As I was advising him I could see tears in his eyes. Life is shit for him he said saying that he’s got absolutely nothing to look forward to because ‘That lot’ (The DWP) keep lying to him.

How on earth does the government expect people to survive on a zero income? The honest answer is that they don’t. They don’t want us to survive, they want us to disappear off the system or die.

The government doesn’t give a stuff about us and never forget this. Never forget the cruelty that they’ve inflicted upon the poorest and most vulnerable. We can never ever forget and I’ll certainly never ever forgive them either.

I had a chat with a woman who is constantly being hounded to go on the pointless, basically rubbish DWP courses. She has to sign on every week and they never miss this opportunity to tell her about another course.

Last week she was told that it would ‘be good for her’ to go on the latest course offering. When she told them that it wasn’t mandatory so therefore she wasn’t going to attend they replied saying something along the lines of ‘oh but it would have helped you’ Yep right.

I was then asked to speak to an older chap who is finding it hard to cope with the DWP.

He’s 65 years old and has been told that he has to be online for 35 hours a week looking for work.

We all know that there certainly isn’t enough jobs advertised out there to fulfil their expectations of him. He’s been told that if he doesn’t do this then he will be sanctioned.

I always take issue with this. He’s 65 years of age, who in earth is going to employ him. Its hard enough trying to find work when you’re young. There just isn’t enough jobs to go round.

Of course the DWP know this but they’ll take great pleasure in sanctioning a 65 year old man. Speaks volumes doesn’t it.

I spoke to a chap who had been told that he had been given ‘too many’ food parcels and was refused a foodbank voucher. He’d already had three foodbank vouchers.

Luckily I was there to advise him, to give him food etc.

It angers me so much when I hear of people being turned away from foodbank voucher providers because of this. Do they think that poverty ends after three food parcels?

It’s absolutely ridiculous to think so. Some people have a swinging rock in place of a beating heart.

I had a conversation with a woman who was struggling to contact the DWP via their freephone numbers.

Not all mobile phone providers regard the freephone numbers as free making it impossible to contact them.

This needs to be sorted out now.

We ended todays demo knowing that we had helped lots of people. We had given hope, solidarity, food, and a shoulder to cry on.

It’s not been easy doing a continuous demo for as long as we have but helping people makes it all worthwhile.

You might also be aware that we have a general election coming on the 12tb of December. Please can I urge you to use your vote and vote for Labour?

Labour are committed to stopping universal credit, the constant ESA and PIP examinations, sanctions and much more.

As you might hve already heard the Tory government have also got plans in place to sell the remaining parts of the NHS to firms in America.

This will leave us without an NHS and we will be forced to use an insurance based system.

I know that I certainly won’t be able to get or pay for medical insurance. Many of you won’t be able to either.

This is literally a fight for our life’s and we have to win this fight!

We have also made plans for our Christmas demonstration which will take place on Thursday the 19th of December between 10-12. It will be outside of the Jobcentre and we hope to have some speakers, some festive food on offer and hats, gloves and scarfs to hand out.

Please come and join us we would really like to meet you.

I will be making a Facebook event for it but if you don’t have Facebook then feel free to email me.

We’ll be back next week between 10-12 outside Ashton Under Lyne Jobcentre. Come and say hello!

Please read, share, email, tweet etc my blog. Please subscribe also.

A huge thank you to everyone that supports out demos and who supports my blog.

Without you I couldn’t be able to continue so thank you so much.

For anyone wishing to donate there’s a PayPal button at the top and side of this blog post. For anyone that can’t see this my PayPal address is seercharlotte@gmail.com Thank you so much in advance.

30 week pregnant woman told to look for work and new Jobcentre debacles.

Dear readers,

Today was the first day of protesting outside the new Jobcentre. Access to this Jobcentre is either up the stairs pictured below or in a small lift in the library pictured below.

Basically you’re stuffed if you’re claustrophobic and unable to climb stairs as well. Will the DWP be understanding of this… Time will tell.

We arrived as normal at 10am outside the new Jobcentre. It was pouring down with rain which didn’t help things either.

The minute that we arrived the police arrived, they must have been waiting for us. At first they were quite happy for us to stand outside the Jobcentre in the plaza area because it had been deemed a public place, however a member of the local authority decided differently. We were told that we had to stand in the area near the steps downstairs.

Flaming ridiculous. Of course that the Jobcentre don’t want us there so they’ve probably had words with someone, you know how these things go. Despite this’ll we will be back outside the Jobcentre next week.

We help people, hand food parcels out and support people… All things that the DWP should do. Whilst we were there local councillors who were standing with us weren’t impressed with us being moved. Believe me we will be back.

Today was hectic because the weather was awful and we’re trying to get used to our new spot.

There’s no signage up for the Jobcentre or the library either, its a fancy glass building and I like the library but there does need to be signs outside also.

Another matter of concern that was brought to me by a member of the public was that there’s no privacy near the computers and DWP staff were milling round the library and looking at what people were doing.

Lovely. A library is supposed to be a place of sanctuary.

We directed lots of people to the Jobcentre because they didn’t know where it was because of the lack of signage and we still spoke to people and handed food parcels out to those needing one.

I spoke to a heavily pregnant woman whos 30 weeks pregnant. Shes just made a claim for universal credit and has been told that she has to make a new cv and look for work.

What planet exactly do these DWP advisors live on? No one will employ a woman thats pregnant even more so heavily pregnant. The DWPs attitude towards pregnant women makes me feel sick.

Throughout the demo I was concerned and still are concerned about access to the Jobcentre for disabled people that can’t use lifts or stairs. What’s going to happen to them if they can’t attend their appointment? This needs addressing ASAP.

Because the weather was awful, the rain didn’t stop and we were freezing cold we left a bit early. I’m so sorry but we were freezing and wet through.

We handed out all of our food parcels and helped people. Next week we will help even more.

Massive thanks to everyone that turned up to help in this dreadful weather. I really do appreciate it thank you so much.

Thanks to everyone who reads wnd shares my blog, thank you so much ❤️.

Also thanks to everyone that supports my blog and the campaign. Thank you so much. I’m a skint single parent just trying my best to help people and to raise awareness of the suffering of others.

£213 a month to live on, and also have to top up rent payments with that. People are struggling to survive on universal credit.

Dear readers, today was grim and the weather didn’t help anyone, let alone the people forced to use the Jobcentre. Yet again we encountered numerous people with all sorts of problems ranging from universal credit, ESA and PIP, housing problems etc.

We handed out all of our food parcels, most were taken by single parents with children and working families. They rely on foodbanks to survive, it really shouldn’t be like this.

Thanks to Gordon for joining me and also Jack. Your help is invaluable and it’s appreciated by everyone.

As usual I won’t divulge the names of anyone that I spoke to this morning. The DWP snoop everywhere and I don’t want anyone that I spoke to being targeted by the DWP. This does happen, but not on my blog. I value everyone that I speak to unlike the DWP.

 

John walked out of the Jobcentre clutching the usual list of phone numbers that they hand out to everyone. I handed him a leaflet and asked him if he needed any help. John told me that he was ok, but thats only because he’s living with a relative that can feed and look after him whilst he’s waiting for his universal credit claim to be processed, saying that the alternative is to horrible to think about.

 

I then spoke to Gemma. Gemma has struggled almost all of her life, she’s 19 years old and to be honest isn’t enjoying anything about her life at the moment. In her short lifetime she’s been homeless twice and has been rehoused not long ago.

Gemma is claiming universal credit and is finding it almost impossible to manage. She receives in total £513 a month total to live on after paying her rent payment. Out of this she has to pay back her rent arrears that she keeps accruing because she’s finding it hard to pay her full rent. She also got into rent arrears whilst she was waiting for her universal credit claim to be processed, “What are you supposed to do, just pay your rent with the loan that they give you? It was impossible for me to pay my full rent because I needed food to eat, and gas and electric to buy. I’ve got no one to borrow money from, and that’d have to be paid back as well.

To make the situation worse Gemma also has to repay her universal credit loan back at £100 a month. There’s absolutely no regulation concerning the repayment of loan debts. No set amounts that people have to pay back, sometimes I think that they pick a number out of thin air and decide thats how much they should pay back. It’s ludicrous

Basically after all of her above debts are paid back Gemmas left with £213 a month to survive on. She’s got to buy gas, electric, food and transport costs. She’s a broken woman at 19 years old. Huddled up in the cold, Gemma muttered “It’s almost as if they’re trying to destroy me. I’m 19 years old and I’m worn out because of the stress and worry. There’s a good chance that I’ll become homeless again, and I’m doing my best. Universal credit is destroying me. They look at me (DWP staff) as if I’m stupid, like I’m something on the bottom of their shoe. They don’t want to help me”

Gemmas 19 years old, at the start of her life and should be enjoying life. Instead she’s worn out, depressed and feels like giving up. This, my friends is what universal credit does to people. It eats you up, totally consumes you until eventually you give up. That’s exactly what its designed to do.

 

Sarah is a single parent and is also having a difficult time. She’s claiming universal credit and to say she’s struggling is an understatement. Here’s her story.

Sarah was instructed to attend an appointment, which she was ready to do but unfortunately one of her parents suddenly fell ill and was rushed into hospital by ambulance. Sarah was with her relative when this happened and from the ambulance she telephoned the DWP to try and rearrange her appointment. The person that she spoke to said that this wouldn’t be a problem, and they’d phone her later with another appointment.

Only the DWP phoned the wrong number. Not the one that’s registered online, an old number that isn’t used anymore, and Sarah had already informed them about this.

Sarah also couldn’t remember her 16 pin log in details. How on earth is anyone supposed to remember this, its impossible. Even if people write it down its easy for it to get lost. If they put it in their mobile phone (if they have one) and the phone breaks, then the numbers missing.

Sarah phoned the DWP to tell them that she’d forgotten her PIN number. The DWP then told her that she had to go online to get the number. Sarah couldn’t access her online account because she didn’t have her pin. Basically they gave her an impossible task to complete.

Upon attending her next DWP appointment she was told that the DWP were deducting her universal credit payment by £200 but don’t worry, we’ll give you a LOAN for £150 that you have to pay back. Are the DWP getting their ideas from illegal money lenders or something? This is atrocious.

Basically Sarah was fined £200 for missing a phone call that she never received because they phoned the wrong number, and for loosing her PIN number. You really couldn’t make this shit up could you.

Sarah is also in rent arrears now because she was unable to pay her full rent because she was sanctioned. She now has to top up her rent payments and repay two DWP loans back.

Don’t forget Sarah is a single parent with a very young child, she didn’t have any food in her cupboards and didn’t know what to do. Luckily I gave her a food parcel and advised her on what to do. Hopefully she will access local services and she will appeal her sanction.

It’s despicable that people are treated in this manner, not only are the parents suffering but their children are too. The DWP just don’t care. It’s no coincidence that more and more children are being put into the care system is it. Many parents can no longer provide food, heating, clothing etc for their children and it’s not their fault. The blame lies purely at the governments feet.

 

I asked an older man how was he coping with universal credit. He looked at me and said ‘Just about. Now I’ve got to pay my council tax”

 

I spoke to a young woman working a zero hour contract at a local cake factory. When she started her job she was told that if she worked hard she might get a contracted job. She worked hard but never got the contract. Now she has no job security at all.

 

Gordon spoke to an older woman aged 62 who’s claiming universal credit, she’s struggling but then again nearly everyone claiming universal credit are aren’t they.

 

We then had a conversation Brian with an older man, he claims ESA and was told to phone an 0845 number recently. He wasn’t very clear about why he was told to phone this number up. He’s confused because the system is extremely confusing.

Brian has a contract phone and his phone bill per monthly is £15 a month. Brian tried phoning this number numerous times, each time he was placed on hold for great lengths of time. When he received his bill it was £54.

Of course he was angry, he shouldn’t have cost him  this much, all calls to the DWP should be free, but many still aren’t.

Brian was angry, frustrated and echoed concerns for those without a mobile phone contract saying ‘How the hell are they going to pay that? They’ll never get any help if they don’t have a phone will they’ He realises the systems rotten, and wondered why the government are allowed to do this ‘It’s criminal’ he said, and he’s not wrong.

 

Jack, a local councillor  represented a claimant whilst they had an appointment, this helps a great deal and I can’t recommend this enough. More should do this if they’re able to.

 

We left todays demo cold and a bit downhearted, but knowing that we’ve helped people makes everything worthwhile.

 

Please read, share and tweet my blog, also subscribe to it, it’ll save you from having to look for it every week.

There’s also a donate button at the top of this blog and at the side. I’m a skint single parent just trying my best to help people, through my blog I’ve managed to reach thousands upon thousands of people. As a result of this and other campaigns, more and more people are aware of the cruelty of universal credit and the heartless state of our government.

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I used to donate to foodbanks now I rely on them. Had to finish work because of childcare costs. Universal credit at it’s worst.

Dear readers I’m back! Thankfully I was able to attend this weeks demo. Last week was extremely busy but very productive. Before I start writing this weeks blog, please can I send get well wishes to Roy and extremely valuable member of the team. Get well soon!!

If I said that today was busy that would be an understatement. From the minute that I arrived it was unbelievably busy, hampered slightly the weather but we’re used to it. If you can guarantee anything about Manchester and the surrounding areas it would be a given that it’ll rain sooner rather than later. Anyway enough about that.

As I arrived a man was waiting for me. I call him a regular because he likes to stop and chat and keep me updated on his situation. He’s recently been rehoused and hopefully hes managing his tenancy ok. He’s a lovely chap but he finds life difficult. There just isnt the amount of support that he needs out there although local organisations do their best. The government have systematically starved outreach organisations of any funding and many of them have closed. Those that remain open do so by sheer determination and the goodwill of others.

Not long after, I asked a young woman if she was ok and I handed her a leaflet. She told me that she regarded universal credit as being crap and after paying her rent and loans that she had taken out whilst she was waiting for her Universal Credit to be processed she’s not left with enough money for food.

She’s now reliant upon food banks and the goodwill of friends. Her life won’t be getting better anytime soon. How can anyone productively look for work when they are hungry? They can’t. Hunger takes over everything, all of your senses and instincts are taken over by the need for food. Anyone that says otherwise obviously hasn’t been hungry like this.

It was then when we ran out of food parcels. We handed six out, but a woman desperately needed food. Her situation is complicated and without food she could well find herself falling into a deep, dark spiral that’s hard to climb out of, so I took her to the shop next door to the Jobcentre and bought her some food.

I asked another woman how she was coping on universal credit. She told me that she’s ok for one week of the month, but after paying her rent, universal credit loans and debts she can’t afford food. Shes disabled but has been placed in the work related group.

The DWP have been very consistent with their hate for disabled people, and every week I find myself helping people with disabilities the most. The DWP cares not about disabilities only the potential amount of money that they can make out of a person.

A young man then stopped me, took a leaflet and asked me what we were doing outside the Jobcentre. I explained that we were there to help people, to advise and signpost people if possible. He then opened up and told me his story.

He had been claiming universal credit for a long while now, and was receiving the work related disability element. He had been asked to attend an appointment to transfer him over onto the new computer system. Unfortunately he became ill and was admitted to hospital. Because he was ill he had forgotten about the appointment, and anyway he was too sick to phone up.

Of course the DWP showed their distinct lack of understanding about this, they stopped his claim and ignored his reason for non attendance. He even showed them details of his hospital admission.

So he now he had to make a new claim, was now without an income, and the DWP didn’t  give a stuff.

As he was leaving an awful G4S security guard bellowed at him to go back inside the Jobcentre. Upon leaving the Jobcentre he was told that it’s now being sorted out. That’s brilliant however he’s had to go without money for a long while.

It was then that I asked a young woman if she would like one of our leaflets. She told me straight away that universal credit is awful. Previously she had worked but because she has twins and two other children she was paying more money out in childcare than she was receiving so she had to end her job.

Now she’s totally dependent upon universal credit and is paying back her universal Credit loan, buying gas and electric to keep her children warm and paying a top up on her rent.

To say she’s struggling is a massive understatement. She’s dreading Christmas, hasn’t got a clue how she’ll manage, but she does know that her children won’t be having much of a Christmas this year. Reliant upon foodbanks to survive its a complete nightmare.

I signposted her etc, and had a long chat with her. She told me that she used to always donate to food banks but now she’s reliant upon them. It’s a terrible indictment of how the government regards women and children.

I then spoke to a young couple with a young child. Whom I shall name Bill and Mary. Here’s their situation.

Both are on universal credit. Neither of them has a computer or the internet at home. Bill has Aspergers.

They live separately after living together and have told the DWP that they no longer live together. The DWP are ignoring this. Mary’s letters from the DWP are constantly being sent to Bills house, and they are constantly being accused of co habiting, and have even been told that they should make a joint claim.

Despite being a ridiculous thing to suggest, the reality is that they don’t live together therefore can’t make a joint claim. There’s two lots of rent to pay and a young child to look after, but the DWP reckon that its a good suggestion.

They’ve also been complaining about the letters being sent to the wrong address for a long time now but nothing ever gets done about it. Why? Because the system is crap, not one department communicates with another. They just don’t.

Can you imagine the implications of this if, say Mary’s partner was violent? Luckily he isn’t. If he was he would have details about her appointments, her finances etc etc. A woman’s safety is never a priority for the DWP, but this could result in something very serious happening to a woman.

So it looks like because not one DWP department adequately communicates with another there’s little regard for data protection laws let alone potentially a woman’s safety.

I then chatted to another woman with a young child. She told me that she’s having a nightmare with the DWP and universal credit at the moment.

She works part time and relays upon childcare to go to work. Every month the DWP expect her to upload her bank statement etc so that they can pay her childcare. Every month the system won’t allow her to upload this information, so every month she has to go into the Jobcentre to try and sort it out.

You’d think that a task like this should be easy to complete wouldn’t you, afterall they’re always banging on about how brilliant universal credit is, how it supposedly ‘lifts’ you out of poverty (it doesn’t) and how easy the computer system is to navigate (it isn’t either}.

It’s one big nightmare for her and she has to rely upon friends to survive, although shes worried that they’ll no longer be able to help her in the future.

It’s disgusting, degrading and humiliating. Anyone that believes that universal credit is a good thing and can be fixed needs a reality check. It’s got more holes than a fishing net and could they fix all the holes in one? It’s beyond repair and they need to wise up.

I spoke to the elderly father of a young man. He’s been supporting his son for around twelve months now. His story is a bit complicated, and from what I could make out he hasn’t received any payments for twelve months but they wern’t sure why.

I signposted them as a matter of urgency. They are struggling so much themselves and can’t afford to keep their son as well, but they also can’t leave him without. What a horrible situation to be in, it’s beyond cruel.

A young man then stopped me and old me immediately that Universal Credit is crap. I asked why and he told me that after claiming universal credit for a long while he now has to provide the DWP with all of his ID again. He wondered why he has to do this, they already have copies of everything and if they look they would easily find it. But no, that would be too easy wouldn’t it. So now, like many others he’s forced to start again and all because the DWP have created a system that fails to talk to the old one.

Wonderful and they wonder why suicide rates are rocketing.

In my living memory, the poor and disabled have never been persecuted as much as they have now, and this will get much worse next year.

The system won’t be able to cope, but the DWP and government will blame the claimant not themselves and they don’t give a stuff either.

A massive thanks to everyone that came along today, get well soon Roy and thank you to Pat for making us a new banner.

Please read, share, email and tweet my blog. Many thanks to my readers that already do.

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Left without a penny thanks to Universal Credit and unhelpful DWP staff.

First may I apologise for the lateness of the blog. I had to attend an important meeting in London where I was representing the victims of universal credit, and the damage and pain that universal credit causes.

As you are already aware, universal credit creeps up upon people like a thief in the night, destroying every element of life as you knew it. Instead your future is often reliant on the network of foodbanks and the kindness of friends and family, thats if you have any of course.

It’s impossible to fix and has more holes than a fishing net.

As I know from experience poverty is very isolating and surviving becomes a priority, everything else seems to pale in comparison. Each and every person that myself and the team speak to are isolated in some way, and their struggles overtake their lifes.

 

 

Before I write the account of yesterdays events, please may I stress that everyone received help, advice, a copy of our survival guide and a food parcel if needed. Five food parcels were handed out to hungry people.

Also I need to thank every single  member of the team that attended the demo in my absence. Roy has given me a brief outline of yesterday’s events and I’m thankful of that.

 

 

 

The weather yesterday was terrible to put it mildly. It was extremely windy and the rain was bouncing down thanks to storm Diana, and it’s hard work standing outside for two hours in those conditions.

 

Gordon dropped the food parcels off and so the morning started. Because the weather was awful people were dashing in and out of the Jobcentre, heads down wanting to get their appointments over with as soon as possible. As a result it was hard engaging people in conversation, and I apologise for the lack of material in this weeks blog.

 

As usual, some people were waiting for the food parcels, albeit in different places desperate to find shelter.

It’s abhorant that people need to use food banks in the first place and we all need to campaign in whatever way possible about the very need for them.

Supermarkets set up boxes for people to donate food, and the poorest that have needed to use food banks themselves often donate the most. I argue that supermarkets should provide this food themselves, not the public. They can afford to do so, but hey my opinion means naff all in the world outside my blog and campaigning.

 

 

Roy told me of a man that looked distressed upon entering the Jobcentre. He apparantly left the Jobcentre in even more distress. He shouted ‘They’ve left me with nothing, I’ve got nothing, what am I supposed to do?”

Apparently he had made a claim for universal credit and was a chap about ten years older than myself. A man brought up in what seems like a different world, a world that cared for people, a world that had a good safety net that could be relied upon. Now the safety net has disappeared, gone, nowhere to be seen.

He was advised to take a food parcel and signposted to various local organisations that might be able to help. Will he contact these groups? Who knows. He might feel ashamed that his life has come to this, a bag of food and some kind words by strangers.

Universal credit, the benefit reforms and the governments so called austerity measures are responsible for the deaths of thousands, this we do know. People like this man are a high risk of becoming one of these deaths simply because there’s no real safety net at all, NHS services are cut to the very bone and trust in organisations such as Mind and Citizens Advice are low because of their involvement with the DWP.

The DWP has now become the enemy of the people, something to be feared. The DWP buys off charities and organisations and even has supermarkets like Sainsbury’s spying on disabled people for them.

Big brother is here in the form of the DWP.

Disabled people and many unemployed people are becoming afraid to leave their houses for fear of abuse by the right wing types, discriminated against because they have a disability, discriminated against because they are poor.

We know that this isn’t acceptable but to thousands it is. The tories have directed a hate campaign via the media and it worked, people have become even more isolated than before.

Like my friend Paula said yesterday, we need the left wing, especially the Labour Party to change the language that they use, lets stop pitching workers against disabled and unemployed people please, because thats exactly what it feels like.

 

Yesterday was tough, tough for many reasons and reality is tough. No amount of positive thinking can change this.

We will be back next week, and I will certainly be there, so come and say hello. We do important work and people rely upon us.

Know this, as you’re reading this, someone will be thinking of taking their own life because they can’t take any more persecution from the DWP.

Know that a mother or father or both won’t be able to eat today because they can’t afford to do so, but they will feed their children.

Know that a young person will be leaving care with little or no support, many becoming homeless.

Know that an individual or family will be made homeless today and won’t have anywhere to turn, many having to sofa surf or live in rat infested temporary accommodation.

I could go on for forever but you get the picture. People are dying and the government doesn’t care.

 

 

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