Tag: pinoshed

£213 a month to live on, and also have to top up rent payments with that. People are struggling to survive on universal credit.

Dear readers, today was grim and the weather didn’t help anyone, let alone the people forced to use the Jobcentre. Yet again we encountered numerous people with all sorts of problems ranging from universal credit, ESA and PIP, housing problems etc.

We handed out all of our food parcels, most were taken by single parents with children and working families. They rely on foodbanks to survive, it really shouldn’t be like this.

Thanks to Gordon for joining me and also Jack. Your help is invaluable and it’s appreciated by everyone.

As usual I won’t divulge the names of anyone that I spoke to this morning. The DWP snoop everywhere and I don’t want anyone that I spoke to being targeted by the DWP. This does happen, but not on my blog. I value everyone that I speak to unlike the DWP.

 

John walked out of the Jobcentre clutching the usual list of phone numbers that they hand out to everyone. I handed him a leaflet and asked him if he needed any help. John told me that he was ok, but thats only because he’s living with a relative that can feed and look after him whilst he’s waiting for his universal credit claim to be processed, saying that the alternative is to horrible to think about.

 

I then spoke to Gemma. Gemma has struggled almost all of her life, she’s 19 years old and to be honest isn’t enjoying anything about her life at the moment. In her short lifetime she’s been homeless twice and has been rehoused not long ago.

Gemma is claiming universal credit and is finding it almost impossible to manage. She receives in total £513 a month total to live on after paying her rent payment. Out of this she has to pay back her rent arrears that she keeps accruing because she’s finding it hard to pay her full rent. She also got into rent arrears whilst she was waiting for her universal credit claim to be processed, “What are you supposed to do, just pay your rent with the loan that they give you? It was impossible for me to pay my full rent because I needed food to eat, and gas and electric to buy. I’ve got no one to borrow money from, and that’d have to be paid back as well.

To make the situation worse Gemma also has to repay her universal credit loan back at £100 a month. There’s absolutely no regulation concerning the repayment of loan debts. No set amounts that people have to pay back, sometimes I think that they pick a number out of thin air and decide thats how much they should pay back. It’s ludicrous

Basically after all of her above debts are paid back Gemmas left with £213 a month to survive on. She’s got to buy gas, electric, food and transport costs. She’s a broken woman at 19 years old. Huddled up in the cold, Gemma muttered “It’s almost as if they’re trying to destroy me. I’m 19 years old and I’m worn out because of the stress and worry. There’s a good chance that I’ll become homeless again, and I’m doing my best. Universal credit is destroying me. They look at me (DWP staff) as if I’m stupid, like I’m something on the bottom of their shoe. They don’t want to help me”

Gemmas 19 years old, at the start of her life and should be enjoying life. Instead she’s worn out, depressed and feels like giving up. This, my friends is what universal credit does to people. It eats you up, totally consumes you until eventually you give up. That’s exactly what its designed to do.

 

Sarah is a single parent and is also having a difficult time. She’s claiming universal credit and to say she’s struggling is an understatement. Here’s her story.

Sarah was instructed to attend an appointment, which she was ready to do but unfortunately one of her parents suddenly fell ill and was rushed into hospital by ambulance. Sarah was with her relative when this happened and from the ambulance she telephoned the DWP to try and rearrange her appointment. The person that she spoke to said that this wouldn’t be a problem, and they’d phone her later with another appointment.

Only the DWP phoned the wrong number. Not the one that’s registered online, an old number that isn’t used anymore, and Sarah had already informed them about this.

Sarah also couldn’t remember her 16 pin log in details. How on earth is anyone supposed to remember this, its impossible. Even if people write it down its easy for it to get lost. If they put it in their mobile phone (if they have one) and the phone breaks, then the numbers missing.

Sarah phoned the DWP to tell them that she’d forgotten her PIN number. The DWP then told her that she had to go online to get the number. Sarah couldn’t access her online account because she didn’t have her pin. Basically they gave her an impossible task to complete.

Upon attending her next DWP appointment she was told that the DWP were deducting her universal credit payment by £200 but don’t worry, we’ll give you a LOAN for £150 that you have to pay back. Are the DWP getting their ideas from illegal money lenders or something? This is atrocious.

Basically Sarah was fined £200 for missing a phone call that she never received because they phoned the wrong number, and for loosing her PIN number. You really couldn’t make this shit up could you.

Sarah is also in rent arrears now because she was unable to pay her full rent because she was sanctioned. She now has to top up her rent payments and repay two DWP loans back.

Don’t forget Sarah is a single parent with a very young child, she didn’t have any food in her cupboards and didn’t know what to do. Luckily I gave her a food parcel and advised her on what to do. Hopefully she will access local services and she will appeal her sanction.

It’s despicable that people are treated in this manner, not only are the parents suffering but their children are too. The DWP just don’t care. It’s no coincidence that more and more children are being put into the care system is it. Many parents can no longer provide food, heating, clothing etc for their children and it’s not their fault. The blame lies purely at the governments feet.

 

I asked an older man how was he coping with universal credit. He looked at me and said ‘Just about. Now I’ve got to pay my council tax”

 

I spoke to a young woman working a zero hour contract at a local cake factory. When she started her job she was told that if she worked hard she might get a contracted job. She worked hard but never got the contract. Now she has no job security at all.

 

Gordon spoke to an older woman aged 62 who’s claiming universal credit, she’s struggling but then again nearly everyone claiming universal credit are aren’t they.

 

We then had a conversation Brian with an older man, he claims ESA and was told to phone an 0845 number recently. He wasn’t very clear about why he was told to phone this number up. He’s confused because the system is extremely confusing.

Brian has a contract phone and his phone bill per monthly is £15 a month. Brian tried phoning this number numerous times, each time he was placed on hold for great lengths of time. When he received his bill it was £54.

Of course he was angry, he shouldn’t have cost him  this much, all calls to the DWP should be free, but many still aren’t.

Brian was angry, frustrated and echoed concerns for those without a mobile phone contract saying ‘How the hell are they going to pay that? They’ll never get any help if they don’t have a phone will they’ He realises the systems rotten, and wondered why the government are allowed to do this ‘It’s criminal’ he said, and he’s not wrong.

 

Jack, a local councillor  represented a claimant whilst they had an appointment, this helps a great deal and I can’t recommend this enough. More should do this if they’re able to.

 

We left todays demo cold and a bit downhearted, but knowing that we’ve helped people makes everything worthwhile.

 

Please read, share and tweet my blog, also subscribe to it, it’ll save you from having to look for it every week.

There’s also a donate button at the top of this blog and at the side. I’m a skint single parent just trying my best to help people, through my blog I’ve managed to reach thousands upon thousands of people. As a result of this and other campaigns, more and more people are aware of the cruelty of universal credit and the heartless state of our government.

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I used to donate to foodbanks now I rely on them. Had to finish work because of childcare costs. Universal credit at it’s worst.

Dear readers I’m back! Thankfully I was able to attend this weeks demo. Last week was extremely busy but very productive. Before I start writing this weeks blog, please can I send get well wishes to Roy and extremely valuable member of the team. Get well soon!!

If I said that today was busy that would be an understatement. From the minute that I arrived it was unbelievably busy, hampered slightly the weather but we’re used to it. If you can guarantee anything about Manchester and the surrounding areas it would be a given that it’ll rain sooner rather than later. Anyway enough about that.

As I arrived a man was waiting for me. I call him a regular because he likes to stop and chat and keep me updated on his situation. He’s recently been rehoused and hopefully hes managing his tenancy ok. He’s a lovely chap but he finds life difficult. There just isnt the amount of support that he needs out there although local organisations do their best. The government have systematically starved outreach organisations of any funding and many of them have closed. Those that remain open do so by sheer determination and the goodwill of others.

Not long after, I asked a young woman if she was ok and I handed her a leaflet. She told me that she regarded universal credit as being crap and after paying her rent and loans that she had taken out whilst she was waiting for her Universal Credit to be processed she’s not left with enough money for food.

She’s now reliant upon food banks and the goodwill of friends. Her life won’t be getting better anytime soon. How can anyone productively look for work when they are hungry? They can’t. Hunger takes over everything, all of your senses and instincts are taken over by the need for food. Anyone that says otherwise obviously hasn’t been hungry like this.

It was then when we ran out of food parcels. We handed six out, but a woman desperately needed food. Her situation is complicated and without food she could well find herself falling into a deep, dark spiral that’s hard to climb out of, so I took her to the shop next door to the Jobcentre and bought her some food.

I asked another woman how she was coping on universal credit. She told me that she’s ok for one week of the month, but after paying her rent, universal credit loans and debts she can’t afford food. Shes disabled but has been placed in the work related group.

The DWP have been very consistent with their hate for disabled people, and every week I find myself helping people with disabilities the most. The DWP cares not about disabilities only the potential amount of money that they can make out of a person.

A young man then stopped me, took a leaflet and asked me what we were doing outside the Jobcentre. I explained that we were there to help people, to advise and signpost people if possible. He then opened up and told me his story.

He had been claiming universal credit for a long while now, and was receiving the work related disability element. He had been asked to attend an appointment to transfer him over onto the new computer system. Unfortunately he became ill and was admitted to hospital. Because he was ill he had forgotten about the appointment, and anyway he was too sick to phone up.

Of course the DWP showed their distinct lack of understanding about this, they stopped his claim and ignored his reason for non attendance. He even showed them details of his hospital admission.

So he now he had to make a new claim, was now without an income, and the DWP didn’t  give a stuff.

As he was leaving an awful G4S security guard bellowed at him to go back inside the Jobcentre. Upon leaving the Jobcentre he was told that it’s now being sorted out. That’s brilliant however he’s had to go without money for a long while.

It was then that I asked a young woman if she would like one of our leaflets. She told me straight away that universal credit is awful. Previously she had worked but because she has twins and two other children she was paying more money out in childcare than she was receiving so she had to end her job.

Now she’s totally dependent upon universal credit and is paying back her universal Credit loan, buying gas and electric to keep her children warm and paying a top up on her rent.

To say she’s struggling is a massive understatement. She’s dreading Christmas, hasn’t got a clue how she’ll manage, but she does know that her children won’t be having much of a Christmas this year. Reliant upon foodbanks to survive its a complete nightmare.

I signposted her etc, and had a long chat with her. She told me that she used to always donate to food banks but now she’s reliant upon them. It’s a terrible indictment of how the government regards women and children.

I then spoke to a young couple with a young child. Whom I shall name Bill and Mary. Here’s their situation.

Both are on universal credit. Neither of them has a computer or the internet at home. Bill has Aspergers.

They live separately after living together and have told the DWP that they no longer live together. The DWP are ignoring this. Mary’s letters from the DWP are constantly being sent to Bills house, and they are constantly being accused of co habiting, and have even been told that they should make a joint claim.

Despite being a ridiculous thing to suggest, the reality is that they don’t live together therefore can’t make a joint claim. There’s two lots of rent to pay and a young child to look after, but the DWP reckon that its a good suggestion.

They’ve also been complaining about the letters being sent to the wrong address for a long time now but nothing ever gets done about it. Why? Because the system is crap, not one department communicates with another. They just don’t.

Can you imagine the implications of this if, say Mary’s partner was violent? Luckily he isn’t. If he was he would have details about her appointments, her finances etc etc. A woman’s safety is never a priority for the DWP, but this could result in something very serious happening to a woman.

So it looks like because not one DWP department adequately communicates with another there’s little regard for data protection laws let alone potentially a woman’s safety.

I then chatted to another woman with a young child. She told me that she’s having a nightmare with the DWP and universal credit at the moment.

She works part time and relays upon childcare to go to work. Every month the DWP expect her to upload her bank statement etc so that they can pay her childcare. Every month the system won’t allow her to upload this information, so every month she has to go into the Jobcentre to try and sort it out.

You’d think that a task like this should be easy to complete wouldn’t you, afterall they’re always banging on about how brilliant universal credit is, how it supposedly ‘lifts’ you out of poverty (it doesn’t) and how easy the computer system is to navigate (it isn’t either}.

It’s one big nightmare for her and she has to rely upon friends to survive, although shes worried that they’ll no longer be able to help her in the future.

It’s disgusting, degrading and humiliating. Anyone that believes that universal credit is a good thing and can be fixed needs a reality check. It’s got more holes than a fishing net and could they fix all the holes in one? It’s beyond repair and they need to wise up.

I spoke to the elderly father of a young man. He’s been supporting his son for around twelve months now. His story is a bit complicated, and from what I could make out he hasn’t received any payments for twelve months but they wern’t sure why.

I signposted them as a matter of urgency. They are struggling so much themselves and can’t afford to keep their son as well, but they also can’t leave him without. What a horrible situation to be in, it’s beyond cruel.

A young man then stopped me and old me immediately that Universal Credit is crap. I asked why and he told me that after claiming universal credit for a long while he now has to provide the DWP with all of his ID again. He wondered why he has to do this, they already have copies of everything and if they look they would easily find it. But no, that would be too easy wouldn’t it. So now, like many others he’s forced to start again and all because the DWP have created a system that fails to talk to the old one.

Wonderful and they wonder why suicide rates are rocketing.

In my living memory, the poor and disabled have never been persecuted as much as they have now, and this will get much worse next year.

The system won’t be able to cope, but the DWP and government will blame the claimant not themselves and they don’t give a stuff either.

A massive thanks to everyone that came along today, get well soon Roy and thank you to Pat for making us a new banner.

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Left without a penny thanks to Universal Credit and unhelpful DWP staff.

First may I apologise for the lateness of the blog. I had to attend an important meeting in London where I was representing the victims of universal credit, and the damage and pain that universal credit causes.

As you are already aware, universal credit creeps up upon people like a thief in the night, destroying every element of life as you knew it. Instead your future is often reliant on the network of foodbanks and the kindness of friends and family, thats if you have any of course.

It’s impossible to fix and has more holes than a fishing net.

As I know from experience poverty is very isolating and surviving becomes a priority, everything else seems to pale in comparison. Each and every person that myself and the team speak to are isolated in some way, and their struggles overtake their lifes.

 

 

Before I write the account of yesterdays events, please may I stress that everyone received help, advice, a copy of our survival guide and a food parcel if needed. Five food parcels were handed out to hungry people.

Also I need to thank every single  member of the team that attended the demo in my absence. Roy has given me a brief outline of yesterday’s events and I’m thankful of that.

 

 

 

The weather yesterday was terrible to put it mildly. It was extremely windy and the rain was bouncing down thanks to storm Diana, and it’s hard work standing outside for two hours in those conditions.

 

Gordon dropped the food parcels off and so the morning started. Because the weather was awful people were dashing in and out of the Jobcentre, heads down wanting to get their appointments over with as soon as possible. As a result it was hard engaging people in conversation, and I apologise for the lack of material in this weeks blog.

 

As usual, some people were waiting for the food parcels, albeit in different places desperate to find shelter.

It’s abhorant that people need to use food banks in the first place and we all need to campaign in whatever way possible about the very need for them.

Supermarkets set up boxes for people to donate food, and the poorest that have needed to use food banks themselves often donate the most. I argue that supermarkets should provide this food themselves, not the public. They can afford to do so, but hey my opinion means naff all in the world outside my blog and campaigning.

 

 

Roy told me of a man that looked distressed upon entering the Jobcentre. He apparantly left the Jobcentre in even more distress. He shouted ‘They’ve left me with nothing, I’ve got nothing, what am I supposed to do?”

Apparently he had made a claim for universal credit and was a chap about ten years older than myself. A man brought up in what seems like a different world, a world that cared for people, a world that had a good safety net that could be relied upon. Now the safety net has disappeared, gone, nowhere to be seen.

He was advised to take a food parcel and signposted to various local organisations that might be able to help. Will he contact these groups? Who knows. He might feel ashamed that his life has come to this, a bag of food and some kind words by strangers.

Universal credit, the benefit reforms and the governments so called austerity measures are responsible for the deaths of thousands, this we do know. People like this man are a high risk of becoming one of these deaths simply because there’s no real safety net at all, NHS services are cut to the very bone and trust in organisations such as Mind and Citizens Advice are low because of their involvement with the DWP.

The DWP has now become the enemy of the people, something to be feared. The DWP buys off charities and organisations and even has supermarkets like Sainsbury’s spying on disabled people for them.

Big brother is here in the form of the DWP.

Disabled people and many unemployed people are becoming afraid to leave their houses for fear of abuse by the right wing types, discriminated against because they have a disability, discriminated against because they are poor.

We know that this isn’t acceptable but to thousands it is. The tories have directed a hate campaign via the media and it worked, people have become even more isolated than before.

Like my friend Paula said yesterday, we need the left wing, especially the Labour Party to change the language that they use, lets stop pitching workers against disabled and unemployed people please, because thats exactly what it feels like.

 

Yesterday was tough, tough for many reasons and reality is tough. No amount of positive thinking can change this.

We will be back next week, and I will certainly be there, so come and say hello. We do important work and people rely upon us.

Know this, as you’re reading this, someone will be thinking of taking their own life because they can’t take any more persecution from the DWP.

Know that a mother or father or both won’t be able to eat today because they can’t afford to do so, but they will feed their children.

Know that a young person will be leaving care with little or no support, many becoming homeless.

Know that an individual or family will be made homeless today and won’t have anywhere to turn, many having to sofa surf or live in rat infested temporary accommodation.

I could go on for forever but you get the picture. People are dying and the government doesn’t care.

 

 

Please read, share and email my blog. a massive thanks to those that have already, thank you!!

 

If you can, please donate to keep my blog going, I’m a skint single parent and every penny is really appreciated. Thank you

 

 

 

Debt collection agencies contracted to collect so called Universal Credit debt. Woman forced to attend appointment four days after giving birth. Welcome to Universal Credit hell.

Dear readers, its Thursday gain and I have just returned home from our weekly demo/ advice session. I’m knackered because I’m still recovering from my hospital stay and I’ve just had my flu jab. Thank you all for your good wishes, they have really cheered me up.

Please can I point out that everyone that we spoke to was given the help and advice appropriate to their needs and everyone that needed a food parcel was given one. We handed out five. Yes five in the space of two hours. Also everyone that needed to be signposted were signposted. I remarked to Roy that I felt like a member of staff working at Citizens Advice and the like.

It was busy from the get go so I will list everything as usual and will try not to complicate things.

The first person was a young man who has asked us for help today. He looked worried and was clutching two pieces of paper. I asked him if he was ok, he looked at me and said that he didn’t have a clue what this was about. He didn’t understand it.

I asked him if he had taken a Universal Credit advance? Because this is what they have stated in the letter. He said that he had applied for one but he was forced to move out of the property that he was living in so he didn’t sign the acceptance letter.

So he applied for an advance but didn’t receive it because he didn’t sign the return form. He didn’t receive the money and can provide bank statements to prove this.

So it appears that the DWP have presumed from the application that he has recieved the money and are now employing a debt collection agency to collect this money from him.

None of this adds up. The amounts don’t add up, the dates don’t add up and he stated that he didn’t owe this money in the first place.

This is a fine example of how incompetent the whole Universal Credit system is. Not one department talks to another, and instead of contacting this man or the relevant DWP first they just sent out a threatening debt collection letter. Not only are most people forced to claim Universal Credit constantly worried and anxious many it appears might also be facing a letter from a debt collection agency.

I also find this to be very intimidating. Many of my readers will already realise that most Universal Credit claimants are already in debt and letters like this could send a vulnerable person over the edge.

But do the DWP care? No, not one bit. Does the government care? No not a bit, infact they encourage this kind of treatment. They like to punish the most vulnerable for their poverty or disability, and I can tell you that this man has had a hard time of it already. Thank god we were there.

One question though, and its a rhetorical one. What the hell are the DWP doing employing a debt collection agency? And how much is that costing the tax payer, usually the poor tax payer at that? This man is still claiming Universal Credit and they could have contacted him but they didn’t.

We advised him and I phoned my local MPs office (Angela Rayner) and he is seeing a member of her staff tomorrow. We can only do so much and we are on the street, Angela’s staff will get to the bottom of this and find some answers for him. He is of a honest character and had no reason to lie about anything.

Anyway I’m disgusted. Unemployed people are often seen as the underclass, not deserving of anything and there is little sympathy for their situation. To echo this we were heckled by two people, possibly a third because I wasn’t sure of what they said.

Because we were stood outside a Jobcentre, helping people we were called scroungers and the like. For all of those working for the right wing media reading this, give yourself a tap on the back. It worked, your divide and conquer techniques worked. People like myself and those that help me are left to deal with the mess that you created. Be thankful that it wasn’t you… But it could be one day….

A man looking rather angry walked in and out of the Jobcentre on numerous occasions. We could see the frustration in his face and it was obvious that he didn’t want to talk to anyone, maybe he will next week. Just think what on earth could be making him feel this angry. They are the problem not him.

I spoke to a woman that was struggling to understand what was happening to her. English is her second language and Universal Credit is very complicated. How on earth is she supposed to understand it?

She showed me her letter of entitlement, she will be recieving £317 a month. Take rent top ups, gas, electric and other expenses out of that and she is left with very little to live on. Of course the government believe that this is acceptable because they are in the opinion that we are to blame for our own poverty. Meanwhile they couldn’t live off that amount of money, it probably wouldn’t last them half a day. We know how they like to live the high life at our expense.

Ryan the lovely young man came to say hello to us, I hugged him so tight and gave him all of your best wishes. He’s doing ok and he wants to say thank you for your best wishes. We had a good chat.

I spoke to a man that was working and claiming Universal Credit. He told me that he was working so classes himself as not claiming anything even though he is. The mind boggles. I handed him a leaflet anyway and wished him well.

I spoke to a young man that claims Universal credit and has been sanctioned. He told me that he had been arrested so couldn’t attend his signing on appointment. The DWP in their infinite wisdom decided that this isn’t a good enough excuse to miss your signing on appointment. Maybe the police should have marched him to the Jobcentre to sign on….. But they’ve got better things to do like solve crimes.

It’s not my place to judge him about his arrest but I can judge the DWPs decision as being completely unreasonable. What’s new eh….

I spoke to a young woman that is claiming Universal Credit. She told me that she’s never struggled as much in her life, that she’s never been as worse off as she is now. She can’t afford to buy presents for her children for birthdays and Christmas. She went on to say that shes reduced to tears, that she’s hungry and can’t see her way out. I had a long chat with her, handed her a food parcel and signposted her to relevant places.

I challenge anyone that believes that Universal Credit is a good thing, come and join us one week and look at this woman, look into her eyes, look how thin she is and then tell me that it’s a good thing.

I spoke to a young woman who arrived at the Jobcentre with her mother and newborn baby. Her baby is four days old, yes four days old. She was forced to attend an appointment so that she could hand her babies birth certificate to an andvisor so that she can claim the money for her baby. The DWP had refused to allow her mother to hand it in because they demanded her signature. She was struggling to walk, it had been a difficult birth. It’s obscene.

Last but not least. A person leaving the Jobcentre stopped me and asked to speak to me. This isn’t unusual by the way. They told me that they had witnessed a what looked like an elderly woman attend her appointment nearby. She was struggling to walk, and to be fair the first person that she spoke to was nice to her.

She struggled with the aide of others to attend her next appointment with another advisor, this time her treatment wasn’t as good. Questions were asked of her and lots of them.

“What’s wrong with you” she replied “I have heart failure”.

”Do you know WHY you have heart failure”………….

The questions continued, but my source was asked to leave the building so they didn’t hear them. Judging by her inability to do anything, standing was a struggle,it’s clear that she shouldn’t have been there.

As for asking her why she has heart failure…. Are DWP employees now medically trained? She’s got heart failure and clearly shouldn’t be there but is forced to be. There is not a job available that would suit her and no one would employ her because she has heart failure. JUST LEAVE HER ALONE.

Folks, this is a good example of how Universal Credit isn’t working for everyone. When claiming the ESA element of Universal Credit you still have to attend Jobcentre appointments. It’s obscene, and a very good reason why Universal Credit needs to be stopped and scrapped. it’s inhumane.

Just to be clear once again she was interviewed for a universal credit claim not ESA, but the element that replaces ESA.

Many thanks to everyone that came and helped today.

Many thanks to my readers and supporters of my blog, please like, share and RT my blog.

For anyone wishing to donate, there are donation buttons above and at the side. I do this off my own back and I’m not part of any big organisation. Every penny helps, thank you.

Come back soon Charlotte. I’m worn out!

Dear readers, I’m extremely sorry that my blog is very late this week but I was admitted into hospital on Saturday because I was very ill. I was discharged yesterday but I’m still not feeling brilliant. The good news is that they found my brain, and due to a mixture of a rare brain condition and migraines I was totally unable to function. Hopefully all will be well now.

The good news is that this weeks demo still went ahead, with Roy, Gordon and Jints at the helm. Roy took notes throughout, and was very patient when I kept asking if everything was going ok. Roy then emailed the notes to me and these notes will form the basis of this weeks blog. So please excuse the change of style etc, it is what it is and I’m extremely grateful to the gang for keeping the demo and advice session going in my absence.

 

*Food parcels arrived with Gordon 10am. Two gone immediately. Sadly this isn’t unusual, we usually have a queue of people waiting for them. Universal Credit ensures that people are dependent upon them for survival.
* Two women started verbally violent row screaming at each other across Old St. Language totally unfit for before 9pm watershed.
*A woman arrived at the Jobcentre  seeking an envelope. She had moved to the area 18mo ago. She then had been forced to claim Universal Credit and has had hard time repaying the Universal Credit advance loans she took out to keep afloat.
*A  woman joined in conversation and said she’s had “endless” trouble with UC.
*A man arrived at the JC wearing just a  t-shirt and thin pants. . He said he couldn’t afford a coat. This on chilly damp day, raining infact. This happens a lot when the weather changes. People don’t have enough money to buy clothes etc, so are forced to continue to wear unsuitable clothing because they have nothing else to wear.
*Second message from Charlotte checking up on us. I make no apologies for this, I was missing being there and helping people but was too unwell to be there.
*A young  man arrived alone in a powered wheelchair struggling with doors which are very heavy to open even for an able bodied person. Many Jobcentres are just not disabled friendly in any shape or form, yet they deny people their ESA payments so they are then forced to have to use the unsuitable Jobcentres.
*Two  older ladies arrived wanting to use phone in the Jobcentre  to contact the  DWP. Of course this wasn’t permitted. They took the public telephones out years ago, so now people have to struggle trying to find a telephone to use, and struggle to pay for the phone call.
*We helped another woman trying to phone a relative to come and collect her. Her phone was flat so we lent her one of ours so she could telephone her relative.
*A heckler  described us as “bunch of nazis” and said we should wear National Socialist Party uniforms. We were too gobsmacked to respond. Sadly, people like this do like to shout abuse at us, even though the rubbish that they are spouting is complete rubbish and couldn’t be further than the truth.
*A young man we see regularly said this was one of the days when Jobcentre  staff were “not in the mood” meaning that he’d found them more unhelpful than usual.
*Food parcels all went and everyone that we spoke to was either signposted, advised etc and all were given one of our leaflets.
It is recurring theme that people will say “it’s okay I’m all right” and yet a little more chat reveals that they are not alright at all but struggling desperately, using all money up on fuel, travel, school uniform, debts etc etc
Come back soon Charlotte. I’m worn out!
Like I’ve said before this all happened in less than to hours and we spoke to more people than is documented here.
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Many thanks to everyone that supports my blog, and to my collegues. I couldnt do this without you.

 

Can’t cope with monthly Universal Credit payments… Tough. Haven’t recieved a payment for eight weeks. Universal credit strikes again.

Dear readers, yes its Thursday again and I have just returned home after our weekly demo and advice session outside Ashton Under Lyne Jobcentre, we have been doing this for over four years now and like I’ve mentioned before its getting worse and not better. Ignore the government they lie, almost every person that I’ve spoken to over the years have been set up to fail.

I’ll list today’s conversations and I apologise if the blog is short, lack of sleep and poor health has left me feeling fed up. Also I can’t stress how hard this time of the year is when you are poor and have children. Expensive school uniforms, school shoes. Stationary etc etc . It’s hard, it’s stressful and I feel it as well. My thoughts and solidarity are with you all.

Please note that everyone that we spoke to was offered a food parcel if they needed one and everyone recieved a copy of our leaflets. We try to help everyone and no one walks away without help.

I was greeted by a woman that told me she was struggling with her monthly Universal Credit payments. The money just doesn’t stretch far enough and she’s living in more poverty than she was previously. Not having the guarantee of a payment has quite literally made her ill .

I spoke to a man that had failed his ESA medical. He had appealed this decision, but the DWP upheld their decision so now hes taking his case to tribunal. Trying to keep his head above water is a full time job, one that he says he fails at times.

I spoke to a woman that we have been helping regularly for a while now. She grabbed hold of her food parcels, looked at me and smiled, saying that she might get a payment in a weeks time. Shes waited eight weeks now and it’s a miracle that shes coped for as long as she has done.

I handed a young lad a leaflet and I felt desperately sad for him. He’s at the start of his life and should be looking forward to his future, but he isn’t because the government won’t allow him to.

Today we noticed an increasing number of older women and men, it’s heartbreaking  to see them be forced into searching for non existent jobs and having to jump through ever increasing hurdles. For gawds sake, leave them alone. They are worn out, fed up and their bodies and minds need to rest.

A young man thanked me for a leaflet, perhaps the only bit of useful information that he had recieved today.

A man stormed out of the Jobcentre shouting ‘F***k off’ in the direction of the Jobcentre doors. He was visibly angry and frustrated. Poor fella if they just treated people with more understanding and compassion he wouldn’t feel like this in the first place.

We spoke to a woman that is claiming PIP at the moment. She’s very worried about her future move over to Universal Credit and quite rightly so. She knows that she’s going to have to go without the basics for a long while and she’s scared.

I noticed a man dashing into the Jobcentre clutching a piece of paper in his hand. He was staring at it intently, perhaps hoping that his situation would become better today. Sadly it wasn’t.

We spoke to an older man that we say hello to every week. He’s coping but only just. He shouted ‘Into the lions den’. Yes it literally feels like that.

We spoke to a woman and her support worker outside the Jobcentre. English is her second language and even her support worker was confused by the system. She enquired if her rent payments would be included in her first universal credit Payment. We confirmed this and we encouraged her to inform her landlord of her situation. This is so important because if you don’t landlords won’t have a clue what’s happening and an eviction process can be commenced.

We noticed a few more people going into the Jobcentre with their support workers. This is good because they are recieving some help, but they still neeed a leaflet and advice. Universal credit is so complicated, and purposely so and we like to help people.

I spoke to a man that was confused by his transfer over to Universal Credit. he told me that he didnt have a clue what was happening and was struggling.

I spoke to a man that struggles to use computers and technology. He’s dyslexic and can’t cope with it. He also doesn’t have a personal computer, and like he said he wouldn’t know how to use one if he did. So he’s stuck trying to cope with a system that fails to recognise his disability.

Last but not least, we spoke to a man of pensionable age. He told us that he was very confused with the new system and had been shocked to discover that he’s no longer entitled to free dental care etc. Visibly distressed he couldn’t understand why the system is like this.

But here’s the deal, the government purposely created this system purposely to punish the poorest and most vulnerable for their poverty, age, sex and any disability that they might have. Don’t expect any compassion from the government because there is none. We all need to fight for change because if we don’t we could be left to suffer like this for forever.

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Many thanks to all the readers and supporters of my blog. I couldn’t do this without you and the team for whom I’m eternally grateful.

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Sanctions,ESA medical failures. The DWP system sets everyone up to fail.

Dear readers, today’s blog might be shorter than usual because I had to leave half a hour early. This was due to an appointment and I feel generally shitty. My friend suddenly died and his funeral hit me hard, so please try to understand that I’m trying my best.

Anyway, the weather has cooled down and autumn appears to be well and truly on the way, rainy and cold weather seems to be the way forward now. The colder weather causes so many problems for so many of us either health wise or monetary wise. Yes folks we are going to have to start paying an absolute fortune to stay warm again. Fantastic. Not.

 

Today started quietly but it soon picked up, when the weather is bad the town centre tends to be a bit quieter and to be honest not a lot of people have the money to go shopping all the time anymore. I’ll list everything as usual, it’s easier that way.

 

I spoke to a man who told me that he was working but still has to sign on. Yes when claiming Universal credit you do HAVE to sign on if you work less than full time hours. It’s ridiculous especially when finding a full time job is extremely hard. But they label such people as ‘under employed’ and stigmatised them for being such. Lovely.

 

I was met by a woman that I have been helping on a regular basis. She’s been told that she will receive her first Universal Credit payment in around two to three weeks. She was happy… But seriously, shes waited ages now and she has children to feed. I’ve said it before and I’ll say it again, there is no real reason as to why people are being forced to wait so long. The whole process could and should be a whole lot quicker than it is. But the government likes to make them suffer, what other reaso n could there be?

 

I spotted a woman walking into the Jobcentre, she looked totally done in, depressed, fed up and her body language was shouting ‘get me out of here’. She walked into the Jobcentre head down, not wanting to be noticed. I really hope that life starts to treat her better soon.

 

I spoke to a young woman who’s partner is grabbing any kind of agency work that he can find. Unfortunately because she’s not working and they claim universal Credit she still has to sign on.

She told me that she isn’t well, shes waiting for an operation to have her Gaul bladder removed and is in constant pain. Her advisor telephoned her to ask her to attend the Jobcentre at short notice. So she did. She rushed straight from her doctors appointment to the Jobcentre. Upon leaving she told me that the appointment could have been conducted on the telephone, and given her circumstances it should have been. But nope, drag her down to the Jobcentre when shes in agony appeared to be the better option for the DWP.

 

I spoke to a man who is recieving help from other agencies but still wanted to chat to us. His story is a tad complicated, they often are. With a complicated system comes complicated situations that are certainly not helped by their circumstances.

In essence he is appealing the decision to stop his ESA, and he has been waiting a long time. He’s hungry, flitting between services, trying to make the best of it but he has nothing. The system as ensured that his life is chaotic, complicated and unhappy.

He told us that the DWP are making his life harder everyday. He said “The Tory b******S more for them and less for us”. Spot on fella.

We gave him a food parcel and he tried to give us 50p. Of course we refused, he has nothing. Honestly those that have the least always try to give the most, of course there will be exceptions to this I know.

This government literally makes me feel sick with anger, you can bet that they wouldn’t hand over 50p to anyone..

 

I quickly spoke to a woman who was being pushed in a wheelchair, she was leaving the building. I asked her if she was ok and that I hoped that she was recieving some support. She told me that she wasn’t in receipt of any DWP payments and was waiting her first payment, that the DWP had ruined her life and why can’t they just leave her alone.

I totally agree, it shouldn’t be like this, everyone and I repeat everyone has the right to shelter, food, water and clothing. Someone had better remind the government of this, but hang on they already know and don’t care.

 

Sorry the blog is short, it’ll be back to normal next week. Everyone that we spoke to (including those that I haven’t mentioned in this blog) recieved help, support, guidance, signposting, one of our leaflets and a food parcel if needed. I wish that we didnt need to do this but we do, so as usual we will return next week to help people.

 

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Sanctioned for a year for having a voluntary job. Working 25 hours and facing a possible sanction. Universal Credit strikes again.

Dear readers, today was busy, a morning filled with problems caused by the DWP’s inability to communicate with people correctly and their neglect of using any common sense and sympathy towards claimants. I hate using the word claimant, that in itself is degrading but its the most effective way of describing a persons situation.

We were met with a great variety of problems, ranging from Universal credit problems, JSA problems, housing problems etc etc. Thankfully we have a good knowledge of how to help, but its worth remembering that if someone has a problem created by the DWP they are likely, as a result of this to have more problems elsewhere. Everything snowballs onto them as a result and before they know it it feels like everything is out of their control. Many people then go  into hibernation because the reality of their situation is too hard to cope  with. I totally understand this feeling, I’ve been there and most likely will be there myself in the future.

Las week I recieved a complaint via Twitter, they expressed the opinion that they didn’t like how I describe people. I describe people in the way that I do because I like to keep their anonymity out of respect. Many are scared of repercussions from the DWP and I like to protect them as much as possible. Regular readers will of course understand this. I won’t apologise though and why should I?

Today we were joined by a local Labour Party councillor who joins us whenever he is able to. I’d like to say thank you because this support means so much to us. A massive thanks to Gordon, Roy and Chris for helping. I’d be lost without you all. It’s hard work, and anyone attending our demo will attest to that.

 

The first woman that I spoke to today stopped me as soon as I arrived and asked me for a leaflet. Of course I obliged and she went on to tell me her story. She claims Universal Credit and has done for a long while now.

When she was transferred over to Universal Credit she was already volunteering for a charity, a charity that she had chosen and she enjoyed her work there. I’m a great believer that all voluntary work should be voluntary and NOT enforced by the DWP.

She enjoyed it there and didn’t want to give up her position, however the DWP wern’t happy and enforced a year long sanction. Having no income she was then forced to volunteer for a position of their choosing and she is still there now. She told me that she now owes money as a result of this sanction because she got into debt trying to survive. She really didn’t know about her right to appal etc. So now she’s left to survive on £45 a month because she has to pay her debts off.

Really. How on earth can anyone be expected to survive on £45 a month. Tory party officials spend near enough that amount on a breakfast. But shes’s expected to survive on that amount for a month.

She told me she survives on the goodwill of friends and foodbanks. This is no quality of life, shes mearly existing and not living. This shouldn’t be happening but it is and we all should be outraged.

 

We spoke to a young man who had been through the care system and basically left to his own devices at the age of 17. Young people need guidance and support, not neglect. He told us that all he wanted was a permanent home and proper support. Sadly the government has stripped funding away from care leavers and many end up homeless as a result. It’s heartbreaking but his situation isn’t unusual.

 

We spoke to a man that lives in privately rented accomodation. He made the mistake of visiting family for a week and someone had informed his landlord that he had left the property. He arrived home and his locks had been changed with no notification. He’s trying to sort this out and has managed to get back inside the property.

 

I spoke to a man who was overjoyed with his food parcel. He told me that he could eat some decent food for a change. He was a joy to listen to. he’s trying to make a new start. No one should be denied access to decent food but they are. The government should be ashamed but they are the opposite and are very happy with people being forced to live off food from foodbanks. It takes the onus off themselves to feed people. Without foodbanks people would starve to death. We need to continue to oppose the very need and causes for foodbank usage.

 

I spoke to a working man. He claims Universal Credit and at the moment works 25 hours a week. Of  course the DWP regard this as not being enough and he is under employed by their standards. They really don’t take into account the lack of decent jobs with decent hours and not zero hour contract jobs. People need stability of income to pay rent, bills etc.

Today he went to sign a tenancy agreement for a new place to live, he thought that he would be finished in time for his signing on appointment but he wasn’t and he was 15 minutes late. he was told that he wouldn’t be seen and that he had to phone for another appointment. He tried phoning but to no avail, outside the Jobcentre. He then went back inside and asked for help again. Luckily he was given another appointment but he is still in limbo as to if he is going to be sanctioned because they never tell you straight away.

So he’s working, and in fear of a sanction. How on earth can this encourage people to work? It does the opposite and I hope that he doesn’t get sanctioned because he has a new tenancy to keep up.

 

I spoke to a man that told me that this was his first time signing on for 40 years and he could neither understand the system nor manage under it. They expect everyone to be able to work a computer, have access to a computer and to understand the complexities of the system. Most of the people that I speak to don’t and haven’t a clue how to manage. Of course the government are aware of this and are simply lying when they state that they need evidence of this so that they can change the system.

1. They already have knowledge

2. They don’t want to change the system because it works for them.

 

I spoke to a lady that came out of the Jobcentre crying. She had to travel miles on very unreliable public transport to attend her Jobcentre appointment. She got lost and was visibly upset, crying. She told me that she was late and was scared that she would be sanctioned. She had only recieved two Universal Credit payments so far and doesn’t wanted go without money again.

I reassured her and I hope that her advisor was sympathetic. She was lucky in the fact that she managed to speak to them even though they told her that she would be sent an appointment for June. Now she’s living in limbo, not knowing if she will receive a payment. That feeling is horrible and I really hope that she does.

 

I spoke to a man that had recently had a job interview. He had taken along a copy of his birth certificate, but this wasn’t good enough. They want an original copy before he can start employment.. He now has to pay for that and hope that the job will still be available to him.

 

We noticed a lot of older people forced to use the Jobcentre. This breaks my heart, it’s  an awful system and many can’t cope with the system.

 

We spoke to a representative of a woman who was late for her appointment due to her bus not turning up. This happens a lot, especially in the rural areas that Ashton Jobcentre now covers. It’s too far to walk so they have to rely on expensive unreliable buses. Jeremy Corbyn was right to talk about this, it’s an important issue for many of us.

 

I spoke to a man that had been disallowed his ESA. I explained the appeal process etc and handed him a survival guide. they don’t make it clear how to appeal any decision.

 

I spoke to a man claiming Universal Credit as a couple with a new baby. They are now in fear of being sanctioned because they hadn’t attended an appointment that they didn’t receive a letter for.  They have three children, a new baby and his partner is ill.

I advised him of what to do and how to appeal and signposted him. He must be under so much stress at the moment and he should not be going through this. In effect the DWP are very willing to take food out of new born babies mouths. Honestly if they stated outright that they were going to do this there would be outrage, but they do it slyly trying to demonise the family involved.

We have a government that have knowingly created a purposely complicated system that has been designed to put people off from claiming. The system is so complicated it baffles claimants, it also baffles officials from other organisations. But it’s designed to do so and whilst this system exists people will continue to suffer, and die in many cases and this isn’t acceptable. It’s never acceptable.

 

A massive thank you to everyone that supports, shares and talks about my work. Many thanks to my friends on social media, my friends in real life so speak and to everyone that listens. Carry on with the good work and thank you it is appreciated.

 

I just do my best, it’s hard and I struggle but we have to continue to fight the system.

Thank you.

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DWP advisor, I take tablets and I can work so you can too. Doctors refusing to issue sicknotes after recieving a letter from the DWP. This weeks blog.

Dear readers, today didn’t start too well. I had been unwell all night so ended up being awake for most of it listening to podcasts, but no fear I arrived at our weekly demo as usual. For anyone disputing my dedication to the cause I’d like to dispute their claims. As well as helping people, we raise awareness and I work very hard on this, its near enough a full time job.

Anyway enough about me, let’s talk about the important stuff, the people that are suffering at the hands of a cruel, uncaring government. For those thinking that the government actually does care, you are sadly mistaken. Years of experience tells me that they don’t have a caring bone in their bodies. It’s simply about persecuting the poor in as many ways as is possible.  Below are a few examples.

 

The first man that I spoke to is a victim of agency work and Universal Credit. Universal Credit really doesn’t work for anyone, especially people in temporary employment, it does the opposite. It places them in a state of perpetual poverty, depending on food parcels and the kindness of local organisations and friends. To say that it helps people back into work is a massive lie and of course the government knows this.

I had a conversation with him as I do most weeks, and I find it very worrying seeing him loosing weight. I handed him a food parcel but I will be helping him more also.

 

I spoke to an older man who told me that he had never been unemployed, he had always worked he told me. Sadly he has been made redundant and he can’t find a job. Not many employers will employ older people and no matter how many of these farcical courses that the DWP will put him on won’t change this fact.

As I chatted to him, it came to light that he hadn’t been advised about much, including his job search etc, so I advised him and handed him a survival guide. He thanked me because I had most likely saved him a lot of hassle. The system is extremely complicated and people are expected just to know what to do. Of course that’s impossible and anyone tackling the system will tell you this. I know of a couple of good advisors inside the Jobcentre and it was obvious that he didn’t have one of them.

 

I spoke to another older man who had arrived ten minutes early, only to be turned away and told to return in five minutes. Now it was early and the Jobcentre wasn’t busy, far from it. It’s an exercise in keeping people on their toes and enabling them to feel demoralised, and it’s working isn’t it.

 

A man walked out of the Jobcentre saying that they are ‘horrible in there’. Yep.

 

I spoke to a woman who had been late handing their sicknote in because of their illness. No concessions are made so her payments stopped immediately. She has now handed a new sicknote in and has to wait for her payments to be reinstated. They don’t take illness into account apparently, and there’s no lienance at all. The government are quite happy making an ill person hungry. Luckily we handed a food parcel over to her so she could eat.

 

We spoke to a lovely man who has a long term injury. He had failed his ESA medical and had tried to put in a mandatory reconsideration, which as usual was refused. He didnt have the energy to appeal but after a chat he’s now going to do so. We also advised him to claim PIP.  He hadn’t been told that he could do this.

 

A man walked past and said ‘I like what you are doing’ And another walked past and whispered in my ear that ‘You are doing a good job’. Thank you! We try!

 

I spoke to a disabled, homeless man, he is getting help from other organisations but he wanted to chat. His issues are complex, but he’s hoping to get housed soon once he’s paid his rent arrears off. There’s no escape from debt these days for anyone.

I can’t imagine how awful it must be to be disabled and homeless. He told me of his time on the streets of Manchester, trying to survive. No one should be forced to live like this rent arrears or not. This cruel system forces people to become in debt withy almost everyone.

 

I spoke to a couple living in temporary accomodation locally. They are grateful for it, but it’s still hard for them. The rent for the temporary accomodation is £310 a week. Luckily they don’t have to pay this but it’s a struggle living there because their flat is upstairs and they have to carry their pram up and down the stairs all the time.

 

I spoke to a man who had lost his case at an employment tribunal. I do think that his loosing the case is unfair, but he accessed legal advice too late. Poor fella is upset about this as would I be. Believe me there are some dodgy employers out there, but I am aware also that there are many good ones also.

 

I spoke to a man who had previously been working a 60 hour week but had lost his job. Luckily he had found employment  but his contract is only 15 hours a week, so now he is at the mercy of Universal Credit. He really didn’t know where to start, and he hadn’t been advised about much. We helped him etc. He thanked us.

Why on earth can’t the large companies employ more people on a full time basis? Tax reasons most likely. I remember the good old days of guaranteed, contracted full time work and I wish that we still had that.

 

I spoke to a young man who told me that if it wasn’t for his young daughter he would have taken his own life by now. He told me that he struggles to cope with the system and I totally agree. The system is cruel, relentless and made him feel so bad that he no longer wanted to be here anymore. Thank goodness he is.

 

I referred a woman to see our local MP. The DWP are giving her the run around and she has tried other organisations. It appears that the DWP havent a clue what they are doing sometimes, well a lot of the time. I hope that she seeks advice.

 

We spoke to a man who is educucated to degree level. He is now disabled with a condition that won’t be getting any better and he can’t find any employment anymore.  He’s a broken man, not knowing where to turn, so we helped him. It’s a shame that the government refuses to isn’t it.

 

We spoke to an older man who had been sanctioned for a month for being late. This was his first time being late, and he wasn’t given a chance. Typical. I asked him how he managed and he told me that he had to rely on family members, and thank god he has them he said.

 

I spoke to a woman that is waiting for her Universal Credit claim to be processed. Shes very worried about her council tax so I advised her etc. Everyone that I speak to is worried about something. it shouldnt be this way.

 

We spoke to an older chap who is two years away from recieving his pension. He went to his doctor and asked for a sick note because he needed one for his claim. His GP refused to issue a sicknote upon advice from the DWP.  So now he’s left at the mercy of the DWP

Now I know that most GPs will ignore these requests from the DWP, but some won’t. I find it abhorrent that some do take advice from the DWP rather than their patient. Of course the government allows this but it shouldnt be doing it in the first place. They have a duty of care towards their patent not the DWP. Sort it out, your patients WILL be suffering as a result. Massive respect to the many GPS that ignore these letters.

 

Today was busy, even though it started slow. We were joined by a journalist from a french online newspaper, so it will be interesting to read her write up. She was very nice though, thank you for coming along.

 

It was also lovely to see more people turn up to help today. I realise that everyone has their own commitments, but I want to thank you for the sacrifice that you have all made today to help others.

Massive thanks to my friends for helping me out with my daughter today and last week. She had a fantastic time.

Today we handed out food parcels, survival guides, help, advice, compassion, solidarity and signposting. I found it hard today, but hopefully I’m feeling better next week. Keep strong everyone, one day we might have a better future and I pray for that.

 

I also want to pay my respects to our friend Steve who recently passed away, and who’s funeral I attended on Tuesday. Steve worked for Welfare rights, but also had helped to set up many organisations to help people. He was an amazing chap who taught me much of what I know. We miss you Steve.

 

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It’s easier to shoplift than to deal with the DWP. No one will help me because I fall between the gaps of society. This weeks blog.

Well readers, it’s Thursday again and for a change it wasn’t raining. It was sunny though and that was welcome. We could have done with some of that seemingly tropical weather that we had last week.

 

This week was busy, and we helped many different people all with differing problems. Most of the people that we spoke to were stressed, but thankful that we were there to help, indeed as you will read further down the blog a woman thanked us for this.

As what has become the norm, I’ll list the problems and comments made today. Whilst you are reading you need to question what sort of government treats the poorest and most vulnerable like this? I hope that one day they will be held accountable for this.

 

The first person that I spoke to was a lady whom I had spoken to before. Her problems are very complex, as they often are. None of them can, and will be sorted out overnight. She is trying though but at the moment is in a no win situation.

She’s been affected by the benefit cap and is struggling to keep her home and feed her family. For anyone reading this that claim that she should budget better, let me tell you how difficult it is to budget with NOTHING. Today she was extremely stressed and agitated and asked me for a food parcel, she said that she desperately needed one and I believed her. In her arms were a few packets of baby wipes and assorted bits of food. She told me that she had shoplifted them because she wasn’t sure if we would have a food parcel for her. I told her that we would never let her down.

We had a long conversation about how hard it was for her at the moment. She’s really struggling and will be attending court soon over her rent arrears. She also has to pay top up rent because of the benefit cap. To put it bluntly she’s going through hell and can’t see a way out at the moment.

She told me about how she’s struggling with her job searching online because her internet has been cut off and shes juggling her life around her children. She told me that it’s easier to shoplift than to deal with the DWP, and that she feels degraded and unloved. “Who cares about me? They don’t (pointing at the Jobcentre), and everyone is pressuring me.” I reassured her that we do care, that we will never judge her and her life will eventually get better.

I also signposted her to local organisations etc. To be honest her appearance shocked me, she used to be happy, a smiley person and liked to help others. Today she’s the total opposite and that upset me.

 

I asked an older man how things were going for him at the Jobcentre. He told me that it was rubbish but he had to do it. He isn’t wrong.

 

I spoke to a man who is recovering from an addiction. He’s doing extremely well and is at the moment sofa surfing. He told me that this is far safer than being in a local hostel or b&b because he doesn’t want to be around others with addiction problems because he doesn’t want to relapse. This is extremely understandable.

He told me that the Jobcentre have put him on several courses with the promise  of getting his specialised driving licence and doorperson license. He recalled the good days before his problems started, that he used to earn a good living being a door person (bouncer), stating that he wished that life was like that again.

He stated that he feels frustrated because he falls between the cracks of society. He’s a single, healthy male so isn’t a priority for housing, and he isn’t seen as being vulnerable. Because he’s sofa surfing he isn’t eligible for the new scheme launched by Andy Burnham, which I think states that one of the requirements is that they are long term street homeless.

I had a chat, referred him to local organisations and said that we are here for him every Thursday if ever he needs a chat etc.

 

 

I spoke to a person who is extremely worried about their forthcoming transfer onto Universal Credit. At the moment they claim ESA and PIP, and it’s understandable that they are very concerned. We have made arrangements to meet and have a chat about this.

 

I spoke to a woman who was understandably annoyed. She’s currently unwell and her daughter had tried to hand in her sicknote on her behalf. The person on the front desk told her daughter that she couldn’t do this, and that her mother had to do it.

So she arrived at the Jobcentre, unwell with her sicknote to hand in. A different person on the front desk told her that her daughter COULD have done this. PLEASE do your jobs properly on the front desk folks. Why on earth was her daughter told that she couldn’t hand the sick note in? Appalling.

 

I was told by a person that G4S are still taking claimants (hate that word sorry) personal details at the front desk. Now under the data protection laws they aren’t allowed to do this, they also know that they aren’t allowed to do it but this doesn’t stop them. I’ve complained about this on numerous occasions to no avail.

STOP IT. If any G4S security guard fancies becoming a DWP employee then apply for a job with them. They work for G4S as security guards, but spend most of their time intimidating people, and if the DWP system was kinder like it used to be then they wouldn’t be needed.

 

We spoke to a woman who was thankful of our survival guide. She stated that ‘They try to get you in any way’.

 

We spoke to a younger man. Upon recieving one of our survival guides he pointed at the Jobcentre and said ‘Somat needs to be done about them’. I didn’t disagree with him.

Last but not least, I had a conversation with a lovely lady. She summed up her experience with the DWP perfectly, and this is how most people feel. I’ll let you think about this, and also ask, could you live like this? And why is it ok that a person is made to feel like this? Most of my readers will agree that it isn’t ok.

“They (the DWP) treat you like dirt, and I always feel like I’ve done something wrong.  Because I’m older I was put on a course specifically for older people to find work. Whilst doing this course we were told that we had to arrive with a smiling, happy face. How on earth can anyone be happy when they never leave you alone? They told us that we wern’t allowed to frown because that won’t help us to find work. I was ill at the time, but I was too scared to hand a sick note in because I was scared of what they would do to me, but I still had to smile. I’m not a criminal, I’ve always worked but they don’t care”

Just as she was leaving she stopped me and Roy and said that we had helped her more than anyone inside the Jobcentre had, and that she was thankful that we were there.

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I want to change this system, I’ve been trying for over four years now as have others. The cruelty that is inflicted upon the poorest and most vulnerable appears to be never ending and relentless. It’s almost as if the government gets a strange kick out of doing it.

Some weeks are harder than others, this was a one of those.

Thank you to everyone that came along today. We handed out help, advice, solidarity, compassion, food parcels and are a friend to those that feel lost.

We also signpost everyone if appropriate. We ever let anyone walk away unhelped.

 

Also a massive thank you to everyone that reads, shares, tweets and emails my blog. I really do appreciate it. Also thank you to everyone that supports my blog. As a single parent on the breadline (often below it) myself, I really do appreciate it. Your kind words do mean the world and they keep me going.

Thank you.

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