Tag: coronavirus

Over Half Million Universal Credit Claimants Sanctioned In Year For Not Attending Mandatory Interviews

Earlier this month (May) the DWP (Department of Work and Pensions) released their latest Universal Credit sanction statistics. The statistics reveal that 541,000 UC claimants were sanctioned in the year to January 2023.

The greatest majority of those (530,000) were shown to have been sanctioned for failing to attend or failing to participate in a mandatory interview.

However these figures represent a very small fall from the previous peak sanction rate and the number of claimants sanctioned is shown to be still more than double the figures pre-pandemic.

In January 2020 18,462 claimants were sanctioned.

In January 2023, the figure was 44,888.

However the non attendance of mandatory interviews are mostly for genuine issues such as not recieving a letter or notification of having to attend an interview, I’ve blogged about this many times.

Other reasons for non attendance can be Not being able to get to their nearest Jobcentre for their interview because of cost, illness and appointments clashing with childcare obligations.

It is then that the claimant is left to the discretion of their work coach as to if they’re sanctioned or not.

This is incredibly worrying especially because the DWP is now planning to give work coaches the power to decide who is capable of work. Please see my previous blogs for details about this.

Please note that as already blogged it is planned that medically unqualified work coaches could be given the responsibility of making life changing decisions on behalf of UC claimants.

Decisions such as if a disabled or ill claimant is in their opinion able to take part in work-related activities.

Based upon their decision they could be given the power to recommend sanctions and suchlike.

As a result of not being medically qualified such decisions will be based purely on opinion and not fact.

Upon being sanctioned a claimant can try to show their work coach good causes for not attending a planned meeting. They can also do this if their work coach decides that even though they’ve attended a meeting but have failed on their eyes to participate as well as expected.

This can be for many reasons such as their disability preventing them for doing so or illness.

However the work coaches decision is purely based upon their decision or mood so it’s clear that unfair sanction decisions can be sent to the decision maker leaving the claimants payments being sanctioned.

Sanction decision can be appealed and their is an appeal process. Whilst the majority of appeals are successful the whole process is very long and extremely stressful, leaving the claimant in great distress and under enormous financial pressure.

The whole benefit sanction process is heavily biased against claimants, the balance of power unfairly being in the hands of work coaches and decision makers.

Once a sanction has reached the end of the appeal process and a decision made in the claimant’s favour the damage has already been done and many claimants never fully recover both mentally and physically from this.

Sadly this won’t be changing for the better any time soon and it would be nieve to expect this.

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Jobcentre Plus Arrangements For Easter


Jobcentre Plus opening times are different over Easter.



Friday 7 April: offices and phonelines are closed


Monday 10 April: offices and phonelines are closed

From 11 April offices and phonelines are open as usual.


To make sure people get their payments on a day when Jobcentre Plus offices are open, some payments will be paid early:



If the expected payment date is Friday 7 April, benefits will be paid on Thursday 6 April


If the expected payment date is Monday 10 April, benefits will be paid on Thursday 6 April


If the expected payment date is not shown, customers will get their money on their usual payment date.

1 In 7 Universal Credit Claimants Sanctioned

According to statistics released by the DWP (Department of Work and Pensions) the rate of universal credit recipients hit an all-time high of 6.86% in October 2022.

This total decreased slightly to 6.51% in November 2022.

The statistics released by the DWP show that sanctions have risen by 4.16 percentage points in the last 12 months.



Sanctions given to universal credit recipients can be and are not excluding other reasons for failure to attend or participate in a mandatory interview, failure or inability to complete their online journal or being seen as not to be looking for work enough in their time allotted to do so.

Over the last year over half a million claimants were sanctioned which includes a total of 98.4% of all sanctions given for not attending an in-face or telephone interview.

Needless to say most universal credit recipients do not purposely miss important interviews and there is usually a good reason for doing so which are often not taken into consideration by the DWP.

At a time when most people are struggling because of the current cost of living and energy cost crisis the DWP continues to financially punish the most vulnerable.

It’s abhorrent that the DWP continues to do this, they extend a person’s punishment to such an extent that they can’t see a way out.

It needs to stop before even more people die as a result of the DWPs actions and decision making.

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A huge thanks to everyone that does this!

A huge thank you to everyone that reads, subscribes to and supports my blog and the work that I do.

I really couldn’t do this without you and I can’t thank you enough.

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Huge Rise In People Rehoming Pets

The charity the Dogs Trust has reported a huge rise in the number of people trying to rehome their pets.

The RSPCA have also seen that animal shelters and rehoming organisations have also seen a massive rise in animal rehoming saying that they are ‘drowning’ in animals as the cost of living and energy crisis continues to hit hard.

According to figures given by the Dogs Trust the number of pet owners attempting to rehome their dogs had risen hugely last year and continues to do so. Many shelters are now experiencing long waiting lists. Also seen is an increase in setting up pet food banks to help prevent people from having to re-home their pets.

Between 1 January 2022 and 31 October 2022 the Dogs Trust received 42,000 inquiries from dog owners about rehoming which is a rise of almost 50% on the same period in 2021. Sadly these figures show no sign of decreasing.

Amanda Sands, centre manager at Dogs Trust Leeds, said she had never seen such high demand in three decades of working at the shelter.

There’s people bringing in their dogs that at one time would’ve said: ‘I will never give my dog up.’ And they meant it,” she said. “And now they’re faced with the situation where they have no choice. To have to say goodbye to your friend, it’s unbearable. It’s unthinkable.”



The Association of Dogs and Cats Homes (ADCH), in conjunction with ITV’s Tonight programme, surveyed more than 60 animal shelters across the country about how they were responding to the cost of living crisis.

The figures showed 92% of shelters were seeing more people wanting to hand over a dog compared with pre-pandemic levels, and 88% were seeing more people wanting to hand over cats.

More than half were planning on opening pet food banks to respond to the crisis, and 30% were thinking about providing low-cost or free veterinary care.

Sadly these numbers are increasing as people can no longer afford to buy food for their pets. They are also finding it near impossible to pay for any vet bills that may occur.

The RSPCA also reported in 2022 a 24% increase in pets being rehomed as shelters report that they can’t keep up with rehoming requests.

Also back in 2022 75 families were using a food bank at the Blue Cross Animal Hospital in Grimsby every week.


Mark had been using the food bank for several months to help pay for specialist dog food for his staffordshire bull terrier Roxy. This has helped him save £60 a month on food. “She’s part of the family. We’d sooner go without ourselves then give Roxy up,” he told the Tonight programme.


Meanwhile a YouGov and Dogs Trust poll that was made in conjunction with the Tonight programme found that 48% of dog owners were saying they now are now finding it more difficult to provide their pets everything that they need because of the cost of living crisis.

Understandably vet bills topped the list of concerns which was followed by the rising cost of dog food and pet insurance costs.

Roll forward to 2023 I can only imagine that these figures are rising. It’s difficult to find a foodbank that provides dog and cat food although there are some that do.

No one wants to rehome their pets, it’s a decision that is usually made when they’ve exhausted all other means of providing the essentials for their pets.

As the cost of living and energy cost crisis continues there’s no doubt that the most vulnerable will undoubtedly pay the highest price.

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Financially it’s a huge struggle for me this week I’ve had £5 to last me and my daughter a week after paying my bills.

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DWP Independent Case Examiner Overwhelmed By Complaints

The DWP (Department of Work and Pensions) Independent Case Examiner also known as ICE has revealed that they are overwhelmed by a huge amount of complaints from claimants.

This was revealed when they responded to an MP’s written question recently in parliament.



ICE is an organisation used by the DWP to deal with claimant’s complaints against the DWP. This is the next step when a claimant has exhausted the DWP’s internal complaints procedure and is still not satisfied with the response given.

Complaints against the DWP can be for various reasons including and not excluding others;

A failure by the DWP to follow proper procedures

Excessive payment delays for benefits

Sub standard customer service given to claimants.

It’s also noted that there has been a 17% increase in the number of complaints made to ICE in the year 2021to March 2022.

In itself may not be seen as a huge increase, however it is an increase and should be dealt with in the utmost urgency



However the huge increase in complaints arises in the proportion of cases that ICE has agreed to look into. This has increased by an astonishing 68% in the last year.

This therefore means that ICE is receiving a huge increase in complaints where it believes that there is a case to answer than in previous years.


As a result of this increase there are now 1,249 cases waiting for an ICE investigator to be allocated. The average time for a complaint to be dealt with currently takes is 53 weeks,so in total this means that it takes over a year before an investigation begins.

Personally I don’t know any person making a complaint against the DWP that can afford to wait that long albeit for financial and other complaint reasons.

It takes a great deal of courage to make a complaint against the DWP and as a result many don’t make complaints when they should do.

The complaints procedure is complex and very stressful for everyone making a complaint against the DWP and as a result it can impact a person’s health and ability to manage their daily life’s.

It comes as no surprise that legal justice that claimants are entitled to is subject to long indefensible delays without question.

It’s also noted that the DWP can make a decision to apply cruel, harsh and often unwanted sanctions on the most vulnerable and in need of help whilst their real and valid complaints.

Once again it’s one rule for claimants and yet another for their oppressors.

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A huge thanks to everyone that reads, subscribes, shares and helps to keep my blog and campaign going.

I couldn’t do it without you.

I don’t receive any payment for the work that I do and every penny makes a huge difference.

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New DWP Boss Mel Stride Happy With Universal Credit Sanction Rates.


The new DWP minister Mel Stride recently announced that he is happy with the levels of UC (Universal Credit) sanction rates.

Upon taking his new job as secretary of state for work and pensions (DWP), Mel Stride, quickly proved that he will not be making any changes in any harshness inflicted upon the most vulnerable at the hands of the DWP.



Upon answering MP’s questions on the 31 October 2022, Stride made it very clear that he’s happy hat the level of UC sanctions is now double the rate it was before the pandemic.


Stride went on to say “People are sanctioned only if they fail to attend appointments without good reason, and fail to meet the requirements that they have agreed to meet.”




However stride failed to offer any acknowledgement nevermind explanation as to why claimants are now twice as likely to break claimant commitment agreements than they were two years ago.



Upon questioning Stride ignored yet another request to publish a DWP report on the effectiveness of sanctions.

As previously reported in an earlier blog his predecessor also refused to do so.



Stride also claimed there “is a long tail” of 2.5 million long-term sick claimants who want to return to work and that it will be “a prime focus” for the DWP to “support them back into the workplace.”



It’s no coincidence that this figure is exceedingly similar to the total number of claimants that are long-term sick, the majority of whom are not able to work because their condition makes it impossible.



It appears that like his predecessors Stride is either mistaken or believes that every long-term sick person could be moved into work.



Whatever happens there appears to be no plans to treat claimants better, I suspect it will become worse.

A new DWP minister certainly doesn’t bring any changes for the better and until there’s a change of government I very much doubt that there will be.

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A huge thank you to everyone that reads, shares and supports my blog.

I receive no payment for any of the work that I do and every read, share makes a big difference

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Less Than 4 In 10 Claims For PIP Successful

At last the DWP (Department of Work and Pensions) have published the statistics for PIP (Personal Independence Payments) for the time period from August 2017 to July 2022.

Revealed in the report is that just 39% of PIP claims in England and Wales have resulted in successfully receiving an award.

Also included are the statistics for all planned award reviews for the same time period.

These figures reveal that the possibility of being awarded a higher amount once it has been reviewed are only 18%, however the chances of being financially worse off are much higher at 32%.

It’s clear to see that for both new claims and reviews all details and evidence should be acted upon accurately taking both into account.

The evidence proves otherwise and often claimants are at the whim of an assessor or reviewer that may not take available evidence and details into account.

Not only is the application process stressful, the appeal process is even more so, taking into account the lengthy time period to take an appeal to tribunal which results in many applicants giving up with their appeal.

However once taken to an appeal tribunal there’s a much higher possibility that it will result in a favourable outcome.

It’s always worth taking a case to appeal and then tribunal, but with the process being stressful and lengthy many don’t do so therefore resulting in the DWP to benefit financially.

A huge thanks to everyone that subscribes, reads, and shares my blog posts. It’s extremely important to raise awareness and it helps so much!

Thanks also to my subscribers!

I don’t receive any payment for my work and as many of you know it’s a struggle.

If you can afford to and would like to donate to keep this blog and campaign going there’s a donate button at the top and side of this blog post.

The fees to keep this website going are approaching quickly and I’ve no idea how I’m going to pay them. Every penny will help me to continue to blog and help people.

I really don’t want to leave this blog platform as it does everything that I need and is easy for me to use.

Thank you!

It’s also my 8 year anniversary for this blog, time has passed far too quickly!

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Energy Price Increases- How Are Pre-Payment Customers Going To Pay?

Annual energy bills are predicted to increase more £4,200 from January 2023. This will undoubtably cause extreme hardship on an enormous scale.

So far without a fully functioning government, Johnson, his ministers and prospective prime minister candidates are refusing to meet to discuss and implement a strategy and further government financial without government intervention.

No further government assistance offered.

Instead of meeting to discuss further plans and financial help conservative ministers are on holiday blissful in their knowledge that without intervention their actions will cause unseen suffering and worse.

Further price increases.

The consultancy Cornwall Insight have already predicted that energy price caps are expected to reach £4,266 a year for the first three months of 2023.

They also predict that energy bills could rise to £4,426 in April before eventually easing.

Also predicted a week ago by the consultancy the energy price cap was expected to rise to £3,600 a year from January 2023.

It is now predicted that the energy cap will increase to £3,582 from October, an increase of £200 on its last forecast. It expects bills to begin easing next summer, to £3,810 in the third quarter and then £3,781 in the final three months of next year.

Compared to the price cap in October 2021 which was£1,400 a year, these price increases are obscene and totally avoidable.

People can’t afford to pay.

The reality is that there are already thousands of people that were already unable to meet every day household expenses, many of which are living in substandard housing, are homeless and living in temporary accommodation or renting a room or property at already extortionate prices.

There’s absolutely no way that anyone living in this situation will be able to cut costs anywhere to be able to pay for energy on top of food costs.

Whilst the idea of the don’t pay campaigns that have been created is on paper a good idea in real life it’s more complicated than that.

The problem with pre-payment meters.

Most people forced to live on extremely low incomes are already tied into pre-payment meters provided by the energy companies.

As well as having to automatically pay a daily standing charge they don’t have the option not to pay or to default on payments.

To put it simply if they don’t pay their energy supplies are cut off leaving them unable to heat and light their homes and to have any quality of life at all.

For those that pay their bills by direct debit, defaulting on their payments could affect their credit rating even if they pay a reduced amount.

Energy companies could also class them as bad payers and this could result in obtaining credit extremely hard.

It’s going to be a cold winter.

What on earth are people reliant upon pre payment meters going to do? They can’t magic money out of nowhere like the government does when they want to give tax breaks to their pals.

Their only option will be to use coats, bedding and just about anything they can find to keep warm whilst putting their health at risk.

Not forgetting that most people claiming social security will already be receiving a reduced amount due to various debts being garnished from their payments and benefit sanctions.

The poorest cannot be ignored anymore.

Alongside other campaigns the plight of the poorest and most vulnerable needs to be prioritized and help needs to be offered to everyone that require assistance.

Warm banks aren’t the answer nor is finding a warm spot to sit all day. It’s totally unrealistic to believe that this is the answer. At the very best they’re a sticking plaster that keeps falling off.

Government payments.

Everyone dependent on a low income is already well aware that the payments promised by the government offer little help when compared to the actual increase in energy and cost of living increases.

For these payments to realistically help they now need to increase dramatically for it to even start to chip away at the damage caused by the ever increasing energy costs.

The poorest are already suffering.

Food Banks are already experiencing a downturn in donations, some of them having no food and unable to offer any help to people dependant upon them.

There is also an ever increasing amount of people unable to afford to travel to food banks. For various reasons including and exceeding disability, illness and public transport costs they’re unable to collect desperately needed food. At the same time charities and organisations are unable to offer any kind of delivery service.

Their plight will be ignored

I suspect that the plight of the poorest will be ignored by those in power. After all their more concerned with punishing the poor than helping everyone that needs their assistance and correcting their mistakes.

The UK is a broken country, a ticking time bomb ready to explode. The only thing we do know is that the government won’t be there to pick up the pieces.

They don’t care they never have.

We must continue to press the government to reduce the obscene energy increases.

Instead of settling for ideas such as warm banks we need to make our voices heard.

It’s totally unacceptable that people are going to be forced into such extreme poverty that many may not survive the cold, harsh winter.

It really doesn’t have to be this way.

Please share my blog it really helps to raise awareness and shows solidarity to those suffering at the hands of this cruel government.

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Every penny helps me to continue with both.

A huge thank you to everyone that has and does support my campaign and blog. I really appreciate it and I couldn’t do it without you.

Claimants Forced To Migrate To Universal Credit Early Will Face Financial Loss

MPs have recently accused the DWP (Department of Work and Pensions) of creating ‘two classes of Universal Credit (UC) claimants.

The accusations were made as a result of uncovering the fact that claimants who are forced to migrate to UC early will face financial loss, compared to those who make the decision to move over to UC later rather than being forced to migrate.

This financial hit will happen as a result of next April’s annual uprating.

ESA claimants who choose to migrate after the uprating will keep what is estimated to be around a 9% increase in their benefits.  

Claimants who are forced to migrate before April will have any uprating payments deducted from their transitional protection. This will leave them in a much worse financial situation than claimants who migrate later.

Upon questioning, Therese Coffey DWP secretary of state was asked if she would accept that this decision would lead to inequality, Coffey dismissed the accusation saying “I am not anticipating we will have lots of managed migration by April.”

To put it bluntly she doesn’t care if a few thousand claimants are going to suffer financially and nor will she rectify it either.

As usual Therese Coffey cares only about herself and not the vulnerable people that she claims to care for. This proves once again that UC very rarely improves a claimants financial situation, but instead causes distress and harm.

Source Benefits And Work

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First Cost Of Living Payments To Be Paid From 14th July


The DWP have recently announced that the first cost of living payment will be paid in July 2022.

This will be the first payment of £326 will be paid automatically from the 14th July 2022.

Please note that this will be paid from the 14th July and I expect that they’ll probably make these payments in batches.

Don’t worry if you don’t receive your payment on the 14th July because it will be sent to you.

The second instalment of £324 will be paid in the Autumn, bringing the total to £650 for eligible claimants.

As of publishing this the government has no plans to expand these payments in the cold winter months.

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