Tag: distress

anti social behaviour,, Ashton Under lyne, baby, benefit repayments,, benefit sanctions, Black Isle Media, Boris Johnson, Brighthouse, child poverty, confidence, conservative government, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, disability, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, dwp debt, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Homeless Manchester, Homeless women, homelessness, homelessness,, Housing, hunger, Hygiene Poverty,, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, loose women, Manchester, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, prime minister, public transport, Republic Ireland budget 2023, Republic of Ireland,, rishi sunak,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

DWP Cut off Nearly One Million Callers To Future Pension Centre Hotline

t wasn’t that long ago when I published a blog about the DWP (Department of Work and Pensions) deliberately cutting off calls.

You can find it here https://thepoorsideof.life/2023/05/11/dwp-deliberately-disconnects-calls-to-pip-and-dla-helplines/

It appears that the DWP have extended their total disregard and lack of care to their Future Pension Center helpline.


DWP minister Laura Trott disclosed in a written answer to parliament that between the 27 January and 26 March 2023, 1,007,868 calls were made to the Future Pension Centre helpline.

Of these, 47,345 were answered.

18,006 calls were abandoned.

It also revealed that a massive 942,517 calls were cut-off by the DWP before the callers got through to an operative.

That means a shameful 94% of all calls were deliberately disconnected.

This once again proves that the DWP and the government are totally ‘incompetent’ and are totally failing those that are desperately in need.

Personally I think that it’s deliberate and not down to incompetence after all they save money because people give up trying to contact them. They like to save money especially off the backs of vulnerable people.

Their systems aren’t fit for purpose and this proves this to be the case.

Will the government invest in their call systems and make them fit for purpose?

Don’t hold your breath. It’s beneficial for them not to do so. Meanwhile vulnerable people will continue to get distressed whilst trying to contact the DWP and many will give up altogether.

This isn’t acceptable but don’t expect the government to care enough to do anything about it.

Photo by omar alnahi on Pexels.com

Many thanks to Benefits And Work for their original reporting of this.

Please read, share and tweet my blog posts every share make a massive difference and I’m grateful for everyone that does this.

If you aren’t subscribed to my blog posts it costs nothing and you’ll be alerted to every article that I publish.

If you like my blog and would like to donate to keep my blog going there’s a donate button at the top and side of my blog posts.

Thank you!

Ashton Under lyne, benefit repayments,, benefit sanctions, Black Isle Media, Boris Johnson, child poverty, confidence, conservative government, coronavirus, cost of living, Damien Green, Decision maker, dignity pre paid funerals,, domestic violence, DPAC, DWP blog,, dwp debt, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, frugal, government, homelessness, homelessness,, Housing, hunger, Jobcentre, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, prime minister, public transport, Republic Ireland budget 2023, Republic of Ireland,, rishi sunak,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

More On State Pension And Pension Credit.

Excellent blog from long time reader and supporter of my blog. You can find his blog over at thephisophicalmusehttp://thephisophicalmuse Thanks Mike!


I was started receiving Pension Credit at age 60 after having been on JSA for 18 months (sanctioned for the last 2 months). When I applied I was asked how I had learned about Pension Credit and I replied that DWP had told me 6 months previously that I would have a choice of staying on JSA or switching to Pension Credit – I would have been foolish to continue looking for work and receive half as much money even if I hadn’t been sanctioned!

I still receive some Pension Credit to top up my State Pension, but Independent Age https://www.independentage.org/ is campaigning to ensure more people are advised of their entitlement

I used to work for the Department of Social Security in Australia. If someone over 55 had been unemployed for 6 months they’ld receive Mature Age Allowance, which basically acknowledged that they were unlikely to find a job so were not expected to continue looking for one to continue receiving the same benefits.

Seems similar to what I found in U.K., except that I had to wait 5 years longer to qualify but got twice as much as on JSA.

As part of my last job I was required to attend a training session on pensions and was told that one needed to be paying National Insurance for most of our lives to qualify for state pension. I piped up and said, “Where does that leave me, I’ve been out of the country for 27 years?”

I got some attention as I was quite evidently closer to retirement age than anyone in the room, but I didn’t get an answer!

No chance of me building up a pension fund, I had to wait until after I retired to find that I would be entitled to State Pension because of a reciprocal agreement with the Australian government – not the full amount, but Pension Credit makes up the difference.

WASPI women should be complaining that their pension age was to be increased to 65, not that they didn’t have sufficient notification of the increase.

What does it matter if they tell you they’re gonna raise your pension age in 10 years time, unless you’re within 10 years of pension age?

We need to stop of thinking of ourselves and ask why anyone should be required to work beyond 60 years of age unless they choose to!

Those of us already retired can ask these questions because we’ve got nothing to lose, do we?

The triple lock on our pensions cannot be assured under a Tory government. Everyone should join a union, I joined Unite Community after I retired ✊

anti social behaviour,, Ashton Under lyne, baby, benefit repayments,, benefit sanctions, Black Isle Media, Boris Johnson, Brighthouse, child poverty, confidence, conservative government, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, dwp debt, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Homeless Manchester, Homeless women, homelessness, homelessness,, Housing, hunger, Hygiene Poverty,, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, Manchester, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, prime minister, public transport, Republic Ireland budget 2023, Republic of Ireland,, rishi sunak,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

DWP Job Coaches With No Academic Qualifications To Potentially Make Life Changing Decisions For Disabled People


It’s been revealed in the publication of a government white paper and a subsequent report by John Pring from Disability News Forum that job coaches with no academic qualifications could be tasked with making life changing decisions as to whether a disabled person must carry out work related activities as part of their DWP commitments.

This is dependent upon whether the government goes ahead with its plans to scrap the “fitness for work” test.

The Department for Work and Pensions (DWP) has told Disability News Service (DNS) that there are no minimum academic qualifications required to undertake the role of a work coach in a Jobcentre.

It has also been revealed that it will be these work coaches who will be given the task of deciding if disabled claimants in receipt of universal credit are able to carry out tasks such as attending training courses or work-related interviews.

Read the full report here. https://www.disabilitynewsservice.com/work-coaches-with-no-gcses-could-decide-on-fit-for-work-activity-dwp-admits/

Many thanks to John Pring for his continued hard work in revealing the latest news from the DWP and their scurrilous plans to hurt disabled people even more.

I’ve got no doubt that the government will try and push their plans through because as we already know they care little, if at all about the welfare of disabled and poor people.

They’ll continue to persecute disabled people until they’re out of government making sure that they can create as much damage as possible until they’re forced to leave.

Ashton Under lyne, baby, benefit repayments,, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, dwp debt, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Homeless Manchester, Homeless women, homelessness, Housing, hunger, Hygiene Poverty,, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, Manchester, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, public transport, Republic Ireland budget 2023, Republic of Ireland,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

UK Mortgaged Homeowners More At Risk Of Arrears Than Other Developed Countries

Fitch Ratings a top credit ratings agency has warned the government that mortgaged homeowners in the UK are now more at risk of falling into arrears than in any other major developed country.


They also warn that the share of mortgaged homeowners missing more than three months of mortgage payments is most likely to double in 2023 to 1.5% as a result of high rates being charged to borrowers.


These figures are based upon the current number of residential mortgages in the UK which adds to approximately 135,000 households facing mortgage repayment arrears.


Research conducted by Fitch reveals Thar banks in the UK are more exposed to the housing market than in any of the 10 developed markets ranked by Fitch which include Canada, the USA, Germany, Australia and Italy.


A statement issued by Monsur Hussain at Fitch reveals “The UK scores the worst in terms of borrower risks.”


Fitch have also forecasted that the Bank of England will most likely raise the Bank Rate to a peak of 4.75%, up from 4% currently by May this year.


Jessica Hinds, director of economics at Fitch, said: “We have seen much bigger increases in mortgage rates, the Bank of England started tightening much earlier, and we have shorter mortgage terms than in other countries.”


Rather shockingly British borrowers fix for short periods of time either two or five years, buyers in the US commonly fix for around 25 years.


Mr Hussain from Fitch went on to say that in the year to November 2022 the average mortgage rates in the UK jumped by 4.5 percentage points compared to 3.5 points in the US.


As a result of this the UK’s housing market has come under immense pressure after mortgage rates increased dramatically when Kwasi Kwarteng’s mini-budget was revealed inciting chaos in financial markets.


Even though rates have since started to fall concerns about the cost of living crisis and ever increasing energy bills have deeply impacted employment stability and less money available to pay mortgage and everyday household costs.

This has already had a massive effect upon mortgage repayments and is undoubtedly resulting in many being forced to sell their homes with many being repossessed and then becoming homeless.

Although this might not be seen as an important issue for some it is indeed a massive problem for not only people becoming homeless but for local authorities that are already massively underfunded being forced to bear the burden of this.

I can’t see this getting better and a housing recession could well be on the cards in the near future.

Please read, share, tweet and email my blog posts. It helps enormously to raise awareness.

Thank you to everyone that reads, shares and subscribes to my blog. Subscription is free and it enables you to be alerted every time I publish a new article.

I don’t get paid for any of the work that I do and if you would like to donate to keep my blog and campaign going or would like to buy me a coffee you can find a donate button at the top and side of this blog post.

Thank you.

Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, Hygiene Poverty,, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, Republic Ireland budget 2023, Republic of Ireland,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

Universal Credit Cruelty Highlighted Again

TRIGGER WARNING. Contains mention of suicide and trauma.

A collection of stories that highlight the amount of cruelty that UC (Universal Credit) claimants are forced to endure has been recently published by Disability News Service (DNS). Sadly these stories won’t be a surprise for UC claimants

One such story article describes the death of a disabled woman who was left traumatized by the overbearing daily demands made by the UC system.



Upon applying for UC the DWP (Department of Work and Pensions)were told of the mental distress that the system was causing which in turn led to suicidal thoughts and an overwhelming fear of the DWP and the universal credit system.

Despite their knowledge of this the DWP continued to harass her.

Tragically she took her own life four days after being told she would need to attend a face-to-face meeting with a DWP work coach.

Another example describes how disabled claimant Philip Manion struggled enormously when he saw his UC payments cut from £1,260 to £500 due to a mistake made by the DWP.



Philip tried to attend a meeting to rectify this mistake but instead he was taken out of the Jobcentre by seven security guards. Their reasoning for this was because he found he was unable to log into his online journal from his mobile phone.

To add even more insult to injury he was then recorded as having failed to attend the meeting, despite attending and all of his UC payments were stopped.

Disability News Service went on to describe how former nurse Shirley Rudolph spent 10 years caring for her husband and was placed in the limited capability for work category due to suffering from generalized anxiety disorder.



Rudolph’s husband died in July and she subsequently informed her work coach that she wouldn’t be unable to attend their scheduled meeting because she was making arrangements for her husband’s funeral.



Rather unsurprisingly her work coach wasn’t sympathetic and moved her appointment to the following week. At the same time they sent Rudolph a job application to complete immediately.



As a result of the distress and the pressure Rudolph was forced to undergo she chose to end her universal credit claim and is now surviving on her NHS pension alone forcing her to struggle immensely.



Although horrible this comes as no surprise to many disabled UC claimants that find themselves hounded by the cruel UC system that deliberately targets disabled claimants forcing them to unfairly comply with rules that they are unable to achieve.

It goes without saying that no one should be forced to live like this disabled and non disabled, but sadly I can’t see this stopping for the foreseeable future.

Please read, share and tweet this article, every share makes a massive difference and raises awareness.

I don’t receive any payment for the work that I do and if you can afford to and would like to donate you can find a donate button at the top and side of this blog post.

Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, Hygiene Poverty,, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, Republic Ireland budget 2023, Republic of Ireland,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

Autumn Budget Benefit Increases.
Site icon
Autumn Budget Benefit Increases.
Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, DWP blog,, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, International Women's Day, Ireland,, Jeremy Corbyn, Jobcentre, Ken Loach, liz truss, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, PIP claim, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, Republic Ireland budget 2023, Republic of Ireland,, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

DWP Lie About Why They Lose PIP Appeals

For a long time now the DWP (Department of Work and Pensions) have been lying about why they lose so many PIP (Personal Independence payments) appeals at the time of appeal.

The DWP cite that the only reason why claimants win their appeal at the hearing stage is as a result of the claimant has submitted new evidence that the DWP were unaware of.

However this is a lie.

According to the team over at Benefits And Work and through my experience of representing people it is clear to see that the claimant hadn’t submitted any new evidence, but instead were given the opportunity to tell the panel exactly the same details that they’d produced in their application and subsequently their PIP assessment.

It’s clear to see that the main difference is that the claimant was given a good and fair chance of describing their situation and that their statements weren’t falsified as is often the case during their original assessment.

Figures given by the DWP in response to a parliamentary question prove further that they were lying.

The figures released show that in 2021 the main reasons that PIP claimants successfully won their PIP appeals are as follows:

New written evidence provided at the hearing: 1%

Cogent oral evidence: 32%

Reached a different conclusion on substantially the same facts: 59%

Other: 7%

Once again the DWP have been caught lying which sadly isn’t unusual.

The stress of applying for PIP, being refused and taking a claim to appeal can be too much for many to endure. A claimant can be waiting for a substantial amount of time until their appeal date thus resulting in many giving up their claim which is understandable.

It is however worth remembering that if a claimant goes through the appeal process they do stand a chance of being successful proving it to be worth enduring this cruel process.

Photo by Brett Sayles on Pexels.com

Thanks to the team over at Benefits And Work for providing this information.

Thanks to everyone that reads and share my blog posts every week, it makes a huge difference and raises a lot of awareness!

I don’t receive any payment for the work that I do and my blog hosting fees are due to be paid in the near future. I don’t want to change hosts because I’m used to how this one works and I’m confident using it.

If you can afford to and would like to contribute to keeping this blog going and my campaign going also donate theres a donate button at the top and side of this blog post.

Thank you!

Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, International Women's Day, Jeremy Corbyn, Jobcentre, Ken Loach, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

Good Law Project To Sue Ofgem

I’m a bit late publishing this my apologies.

I wish the Good Law Project every success. Ofgem have acted terribly and have failed in their duty to protect the consumer and to file important reports that should have been submitted before their announcement last week.

Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, International Women's Day, Jeremy Corbyn, Jobcentre, Ken Loach, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

Good Law Project To Sue Ofgem

I’m a bit late publishing this my apologies.

I wish the Good Law Project every success. Ofgem have acted terribly and have failed in their duty to protect the consumer and to file important reports that should have been submitted before their announcement last week.

Ashton Under lyne, baby, Black Isle Media, Boris Johnson, Brighthouse, confidence, Cookery, coronavirus, cost of living, covid 19, Damien Green, Decision maker, dignity pre paid funerals,, DLA, domestic violence, domestic violence,, DPAC, Elderly, energy poverty,, ESA, eugenics, Family, feminism, Food, Food bank, food poverty, Free, frugal, fuel poverty, funeral plans,, G4S, government, Green Party, Housing, hunger, International Women's Day, Jeremy Corbyn, Jobcentre, Ken Loach, Mandatory reconsideration, Money saving tips, New Charter Housing, NHS, NHS dentist, Northern resisters, Payday loan, PIP, poverty, pre paid funeral plans,, pre paid funerals,, prepaid energy, prepaid energy metres, safe hands,, sanctions, Steven Crabb, suicide, targets, Tax credits, television, Television Licence, Television Licence fines, Teresa May, The Big Issue, The Labour Party, The Poor Side Of Life, Theresa May, trade union movement, Uncategorized, Universal credit, womens rights, Workfare, Workprogramme, young people

Good Law Project To Sue Ofgem

I’m a bit late publishing this my apologies.

I wish the Good Law Project every success. Ofgem have acted terribly and have failed in their duty to protect the consumer and to file important reports that should have been submitted before their announcement last week.