Tag: brighthouse

87 Year Old Woman Dies After Developing Hypothermia

A 87 year old woman died after developing hypothermia at home after expressing concerns that she was worried about paying her energy bills.  

Barbara Bolton, 87, had previously told relatives she had felt cold after they had visited her at her home in Bury to check on her wellbeing. Sadly as a result she was rushed to Fairfield hospital where she was then diagnosed with hypothermia.

However despite the good care given by NHS medical professionals, her condition sadly deteriorated and as a result of her worsening condition she sadly died several weeks later.

Therefore an inquest into her death was opened at Rochdale Coroner’s Court, details can be found here.

Hospital notes given to the inquest indicate that her illness and subsequent death was linked to the fact she couldn’t afford to put her heating on.

Her son, Mark Bolton, 61, said his “proud” mum had refused his offer to help to pay her power bills as reported in the Mirror. She had been heating her home by using a single gas fire in her living room and used portable electric heaters to warm the rest of her two-bedroom house.

Ms Bolton had previously worked as a pharmacy assistant at her local Tesco until the age of 82 and she had lived at her home on Dawson Street in Bury for several decades.

Her son Mark told the inquest that he spoke to his mum every night and that she had told him that she was worried about her heating bills, despite assurances from him that he would cover the costs.

Mark said “She was concerned about all her bills because she was a pensioner. She was careful, she was mindful of the prices and worried about them going up,” he said.

Mark told the coroner that he had always told her to ‘just keep your heating on’ and ‘don’t worry about the bills mum.’ “But she was very stubborn and proud about paying her own way,” he said.

He told the hearing that his mum had ‘felt cold’ when she was found sat at her kitchen table by one of her grandchildren, who had gone round after the family had not been able to contact her.

Police coroner’s officer Jane Scullion told the hearing: “Barbara was admitted to hospital on December 11, 2022, with hypothermia, and a chest infection.

“During that time she continued to deteriorate. After a discussion, she was placed on end of life care and passed away.”

Assistant coroner for Manchester North Julie Mitchel adjourned the inquest and has requested statements from her doctor and asked for a medical cause of death to be provided.

“Her death was particularly accelerated by hypothermia and there is a possibility of self-neglect due to the lack of heating so her death has been referred to the coroner,” she said.

Hypothermia is caused by prolonged exposures to very cold temperatures and requires immediate medical intervention. Causes include not wearing warm clothes in winter, falling into cold water and living in a cold house.

Sadly I fear that her death caused by living in a cold house isn’t the first and will certainly not be the last. Thousands if not more people are being forced by an uncaring, cruel government to live in cold and in many cases, damp houses as a result of the ever increasing energy costs.

For those saying that she should have jut accepted the help offered, it isn’t always as easy for various reasons. Admitting that you’re poor and can’t afford to heat your home is a very difficult thing to have to admit, and as a parent this can be even harder.

Society deems that parents should look after their children and not the other way round, and asking your children for help can make a parent feel like an absolute failure, and she wouldn’t have made her decision lightly.

This nightmare isn’t going to end soon, I wish it was.The reality is that thousands, including myself are counting down the days until spring arrives and warmer weather returns, it can’t come a minute too soon.

The government has absolutely no intention of changing things for the better, they prefer to spend their time trying to cover up senior ministers deception and lies rather than help those in need.

It’s one rule for them and one for us and the death of Ms Bolton and others won’t bother them in the slightest.

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If you would like to support my work and can afford to there’s a donate button at the top and side of this blog page.

I’m struggling to pay my internet bill which is due in a few days and keep myself warm like so many of you are too.

Every penny will be put to good use to enable me to fight the good fight for much longer.

Thank you for your support and a huge thank you to everyone that shares and reads my blog posts

DWP Independent Case Examiner Overwhelmed By Complaints

The DWP (Department of Work and Pensions) Independent Case Examiner also known as ICE has revealed that they are overwhelmed by a huge amount of complaints from claimants.

This was revealed when they responded to an MP’s written question recently in parliament.



ICE is an organisation used by the DWP to deal with claimant’s complaints against the DWP. This is the next step when a claimant has exhausted the DWP’s internal complaints procedure and is still not satisfied with the response given.

Complaints against the DWP can be for various reasons including and not excluding others;

A failure by the DWP to follow proper procedures

Excessive payment delays for benefits

Sub standard customer service given to claimants.

It’s also noted that there has been a 17% increase in the number of complaints made to ICE in the year 2021to March 2022.

In itself may not be seen as a huge increase, however it is an increase and should be dealt with in the utmost urgency



However the huge increase in complaints arises in the proportion of cases that ICE has agreed to look into. This has increased by an astonishing 68% in the last year.

This therefore means that ICE is receiving a huge increase in complaints where it believes that there is a case to answer than in previous years.


As a result of this increase there are now 1,249 cases waiting for an ICE investigator to be allocated. The average time for a complaint to be dealt with currently takes is 53 weeks,so in total this means that it takes over a year before an investigation begins.

Personally I don’t know any person making a complaint against the DWP that can afford to wait that long albeit for financial and other complaint reasons.

It takes a great deal of courage to make a complaint against the DWP and as a result many don’t make complaints when they should do.

The complaints procedure is complex and very stressful for everyone making a complaint against the DWP and as a result it can impact a person’s health and ability to manage their daily life’s.

It comes as no surprise that legal justice that claimants are entitled to is subject to long indefensible delays without question.

It’s also noted that the DWP can make a decision to apply cruel, harsh and often unwanted sanctions on the most vulnerable and in need of help whilst their real and valid complaints.

Once again it’s one rule for claimants and yet another for their oppressors.

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Thank you!

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New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

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New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Untitled

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Untitled

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Untitled

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Untitled

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Latest Cost Of Living Payment Dates

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.

Untitled

New Cost Of Living payment dates folks. Remember, it's from the first date and not on that date. Like before they'll be sending them out in batches.