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Unpaid Carers Forced To Pay Back Thousands

And so the DWP cruelty continues and we shouldn’t be surprised.

Unpaid carers have been told by the DWP (Department Of Work And Pensions) to repay thousands of pounds of benefits after unknowingly earning too much money years ago.

Not only is this cruel it was entirely preventable if the DWP had done their jobs correctly. But forcing unpaid to pay back thousands is unbelievable especially when they save the government millions every year.

The DWP system shows when carers have gone over the earnings limit but they failed to inform claimants instead allowing their claims to continue for months or even years before recovering the full amount owed.

This has also been highlighted in a series of articles by Patrick Butler in The Guardian which shows exposing the cruelty in how they treat unpaid carers

Along with this the folks over at Benefits And Work have raised the reasons why the DWP should never get the police powers they desperately want.

This also proves why the DWP should never be given police powers.

This has resulted in the DWP given free reign to threaten  carers with jail terms.
They have also used laws that were  designed to strip drug dealers of their property to take  money from carers.


The DEP have unlawfully ignored judges legal directions in order to increase the amount they can take back from carers.


The DWP have been shown to misleed MPs for years by promising that new technology meant large overpayments would no longer happen.


Alongside this they are refusing to publish a report on the effects of overpayment recovery on carers which was completed years ago.


Take for example the heart breaking  case of Vivienne Groom who cared for her elderly mother who had dementia and suffered from a stroke is a disturbing example of how the DWP treat carers.

Vivienne was given incorrect advice from a  social worker that she didn’t need to declare her part-time minimum wage at the  Co-Op job to the DWP whilst still receiving carers allowance.

When her hours increased she did inform the DWP, who said they would get back to her.

Unsurprisingly they never did reply to her.

Years later she was threatened with prosecution and began repaying the overpayment at £30 a month.

This is a large amount of money for her to replay each month but she did so.

Her mother sadly died and left her a £16,000 inheritance. The DWP went on to  prosecute  Vivienne using the Proceeds of Crime Act.

This was created to take expensive cars and large houses from drug dealers, not people who have cared for loved ones

They also threatened her with up to seven years in prison in order to steal her inheritance.

Vivienne decided to take legal action and was refused legal aid because she had £16,000 in capital even though she couldn’t access it because the DWP had her account frozen the day the money went into her bank account.

The case ended with the DWP legal team ignoring judges directions on three separate occasions to make calculations that may have reduced the amount Vivienne owed and, instead, getting the whole of her inheritance.

It’s extremely disturbing that the possibility that  a vengeful organisation as is the DWP could be given the power to search claimants homes, seize their possessions and prosecute them or impose fines upon them must be challenged whenever it is raised.

As proven time after time the DWP will ignore a judges ruling and will appeal any decisions made in a court of law.

It’s wrong, beyond cruel . The government should be thanking unpaid carers for the work that they do because ultimately they save the government millions of pounds each year.

It’s our job to challenge this whenever possible and share articles to raise awareness because believe it or not there are people that aren’t aware that this does and will continue to happen.

A huge thank you to Patrick Butler for his hard work in producing these interviews

https://www.theguardian.com/society/2024/apr/07/unpaid-carers-allowance-payment-prosecution-earnings-rules

Also thanks to the folk over at Benefit And Work for the hard work that they do to help people.

Photo by EKATERINA BOLOVTSOVA on Pexels.com

Thanks to my partner for sending me the article as soon as it was published.

This time of the year is especially hard for me because of the anniversary of my son’s passing and everything that went along with that.

This is why I’ve been absent from social media because it’s tough for me to handle but I will be back to normal soon

Thank you for your patience

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Goodbye Christine

I’m so sorry to have to tell you that our good friend and comrade Christine Clarke passed away earlier this week.

Christine was a huge supporter of my blog and our campaign and was a constant support not only to me but to others.

She had a very kind heart and was a long time protector of our planet having been a long term member of the green party. Christine was also a campaigner at Greenham Common and other campaigns.

Her kindness knew no bounds and this radiated to others always there to comfort people especially at Ashton Under Lyne Jobcentre demos. Always there to help and advise others in their time of need.

Christine, you will be sadly missed by so many thanks for the memories and good times. I shall miss you dearly.

My photo that was taken on one of our Universal Credit demonstrations.

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Taking This Week Off

Hi folks I hope you’re as ok as you can be.

This week’s been pretty rough for me so I’ve made the decision to have a break from blogging this week.

I don’t do this often but I feel that all things considered it’s the best decision for me.

My thoughts and prayers are with Tony Husbands family who passed away unexpectedly this week.

His work was amazing always funny and spot on and I’m sure he’ll be missed by his colleagues over at Private Eye.

Here’s one of his cartoons.

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Proposed Stricter Work Capability Plans Set To Cause Distress And Harm To Disabled People

Rather unsurprisingly the government has recently announced their proposed plans to reform work capability assessments. Using the guise of their new so called “mission to “support people into work”.

Why will these changes cause distress and harm?

Putting even more pressure upon already vulnerable disabled people causes an anxiety like no other. Imagine having the fear that you could be sanctioned for being physically or mentally unable to comply to job search requirements constantly hanging over you.

It’s already hard enough trying to cope with day to day life when disabled and putting more pressure upon them will, I fear push many into illness or worse.

Disability charities and campaigners have been calling for reforms to work capability assessments for a long time now. These assessments cause huge distress for disabled people as a whole and those with mental health conditions.

The DWP (Department of Work and Pensions) announced earlier this year that they planned to scrap said health assessments by 2028. Instead they’ve pushed forward these changes with gusto.

According to prime minister Rishi Sunak said: “Work transforms lives – providing not just greater financial security, but also providing purpose that has the power to benefit individuals, their families and their communities.

He went on to say “That’s why we’re doing everything we can to help more people thrive in work – by reflecting the complexity of people’s health needs, helping them take advantage of modern working environments, and connecting them to the best support available.

He also forgot to mention the truth that work does not transform lives for disabled people, it’s not a cure for disabilities and these plans will make life as a whole worse because of the added pressure that will be put upon them to comply.

Despite what Sunak claims minimum wage and zero hour employment do not give people financial security. They barely earn enough money for able bodied people to live on let alone disabled people who need more financial support to survive from day to day.

Sunak talks about ‘modern work environments’ whatever they may be as if they’re the answer to everything but in reality it’s very different.

I doubt he knows what these ‘modern work environments’ are after all he’s never had a real minimum wage job himself. He hasn’t got a clue.

I suspect that once in operation the DWP will ram up the pressure for job search requirements for disabled people to a level unseen before.

What support will the government supply for disabled people?

From experience not much if any at all. The government and DWP like to spin proposals like these round using fancy words and language which is meaningless and nothing but word salad.

To be honest I don’t know anyone that has a minimum wage or zero hour contract that can positively say that their work has provided them more financial security.

Thousands of people that are forced to claim Universal Credit (UC) are dependent upon food banks and the kindness of family and friends to survive.

The UK now has more children living in poverty than we have seen in modern times. We also have more disabled people having to go without meals or care that they desperately need.

NHS hospitals and services are being run to the ground, we have schools at risk of collapsing because the government failed to fix the concrete problem years ago and they expect us to believe that they care about disabled people.

Truth is as I’ve said many times before they don’t care. All the government cares about is saving money and not spending any on disabled people.

The government also likes to throw around ‘benefit fraud’ especially when related to disabled people. It’s extremely hard to qualify for disability benefits in the first place and even more so trying to ‘fool’ the system.

They need to concentrate on their tax dodging pals instead.

Not all disabilities are visible and everyone with a disability should be treated with kindness and support both emotionally and financially.

I know that this will never happen but I can dream can’t I.

Anela Anwar, chief executive of the anti-poverty charity Z2K told the Big Issue “Disabled people are already disproportionately likely to be in poverty, and these proposals will only make this worse. The Health and Disability White Paper recognised that the work capability assessment is not fit for purpose – yet DWP is now consulting on plans to make it even stricter.

“This will inevitably lead to seriously ill and disabled people losing vital income, and being forced to look for work they can’t do or be sanctioned. Government must think again and provide financial stability and support to seriously ill and disabled people on low incomes, not yet more cuts and threats.”

The consultation’s proposals include reflecting “improved employer support in recent years for flexible and home working” – meaning a person with a disability is more likely to be approved as ‘fit to work’ during a work capability assessment.

These proposed changes are due to come into force in 2025. Soon after the government will proceed with their plans to scrap the work capability assessments. People will instead be assessed for a new health element of universal credit during personal independence payment (PIP) assessments.

Thanks to the Big Issue and DPAC and DNS for previously reporting upon this.

If you don’t follow them I highly recommend it.

If you like my work and would like to be updated every time I upload a new post I recommend that you subscribe to it it’s free.

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DWP Cut off Nearly One Million Callers To Future Pension Centre Hotline

t wasn’t that long ago when I published a blog about the DWP (Department of Work and Pensions) deliberately cutting off calls.

You can find it here https://thepoorsideof.life/2023/05/11/dwp-deliberately-disconnects-calls-to-pip-and-dla-helplines/

It appears that the DWP have extended their total disregard and lack of care to their Future Pension Center helpline.


DWP minister Laura Trott disclosed in a written answer to parliament that between the 27 January and 26 March 2023, 1,007,868 calls were made to the Future Pension Centre helpline.

Of these, 47,345 were answered.

18,006 calls were abandoned.

It also revealed that a massive 942,517 calls were cut-off by the DWP before the callers got through to an operative.

That means a shameful 94% of all calls were deliberately disconnected.

This once again proves that the DWP and the government are totally ‘incompetent’ and are totally failing those that are desperately in need.

Personally I think that it’s deliberate and not down to incompetence after all they save money because people give up trying to contact them. They like to save money especially off the backs of vulnerable people.

Their systems aren’t fit for purpose and this proves this to be the case.

Will the government invest in their call systems and make them fit for purpose?

Don’t hold your breath. It’s beneficial for them not to do so. Meanwhile vulnerable people will continue to get distressed whilst trying to contact the DWP and many will give up altogether.

This isn’t acceptable but don’t expect the government to care enough to do anything about it.

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Many thanks to Benefits And Work for their original reporting of this.

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Huge Rise In People Rehoming Pets

The charity the Dogs Trust has reported a huge rise in the number of people trying to rehome their pets.

The RSPCA have also seen that animal shelters and rehoming organisations have also seen a massive rise in animal rehoming saying that they are ‘drowning’ in animals as the cost of living and energy crisis continues to hit hard.

According to figures given by the Dogs Trust the number of pet owners attempting to rehome their dogs had risen hugely last year and continues to do so. Many shelters are now experiencing long waiting lists. Also seen is an increase in setting up pet food banks to help prevent people from having to re-home their pets.

Between 1 January 2022 and 31 October 2022 the Dogs Trust received 42,000 inquiries from dog owners about rehoming which is a rise of almost 50% on the same period in 2021. Sadly these figures show no sign of decreasing.

Amanda Sands, centre manager at Dogs Trust Leeds, said she had never seen such high demand in three decades of working at the shelter.

There’s people bringing in their dogs that at one time would’ve said: ‘I will never give my dog up.’ And they meant it,” she said. “And now they’re faced with the situation where they have no choice. To have to say goodbye to your friend, it’s unbearable. It’s unthinkable.”



The Association of Dogs and Cats Homes (ADCH), in conjunction with ITV’s Tonight programme, surveyed more than 60 animal shelters across the country about how they were responding to the cost of living crisis.

The figures showed 92% of shelters were seeing more people wanting to hand over a dog compared with pre-pandemic levels, and 88% were seeing more people wanting to hand over cats.

More than half were planning on opening pet food banks to respond to the crisis, and 30% were thinking about providing low-cost or free veterinary care.

Sadly these numbers are increasing as people can no longer afford to buy food for their pets. They are also finding it near impossible to pay for any vet bills that may occur.

The RSPCA also reported in 2022 a 24% increase in pets being rehomed as shelters report that they can’t keep up with rehoming requests.

Also back in 2022 75 families were using a food bank at the Blue Cross Animal Hospital in Grimsby every week.


Mark had been using the food bank for several months to help pay for specialist dog food for his staffordshire bull terrier Roxy. This has helped him save £60 a month on food. “She’s part of the family. We’d sooner go without ourselves then give Roxy up,” he told the Tonight programme.


Meanwhile a YouGov and Dogs Trust poll that was made in conjunction with the Tonight programme found that 48% of dog owners were saying they now are now finding it more difficult to provide their pets everything that they need because of the cost of living crisis.

Understandably vet bills topped the list of concerns which was followed by the rising cost of dog food and pet insurance costs.

Roll forward to 2023 I can only imagine that these figures are rising. It’s difficult to find a foodbank that provides dog and cat food although there are some that do.

No one wants to rehome their pets, it’s a decision that is usually made when they’ve exhausted all other means of providing the essentials for their pets.

As the cost of living and energy cost crisis continues there’s no doubt that the most vulnerable will undoubtedly pay the highest price.

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A huge thanks to everyone that shares and has supported my blog throughout the years I’ve been writing.

Financially it’s a huge struggle for me this week I’ve had £5 to last me and my daughter a week after paying my bills.

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Thank you.

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87 Year Old Woman Dies After Developing Hypothermia

A 87 year old woman died after developing hypothermia at home after expressing concerns that she was worried about paying her energy bills.  

Barbara Bolton, 87, had previously told relatives she had felt cold after they had visited her at her home in Bury to check on her wellbeing. Sadly as a result she was rushed to Fairfield hospital where she was then diagnosed with hypothermia.

However despite the good care given by NHS medical professionals, her condition sadly deteriorated and as a result of her worsening condition she sadly died several weeks later.

Therefore an inquest into her death was opened at Rochdale Coroner’s Court, details can be found here.

Hospital notes given to the inquest indicate that her illness and subsequent death was linked to the fact she couldn’t afford to put her heating on.

Her son, Mark Bolton, 61, said his “proud” mum had refused his offer to help to pay her power bills as reported in the Mirror. She had been heating her home by using a single gas fire in her living room and used portable electric heaters to warm the rest of her two-bedroom house.

Ms Bolton had previously worked as a pharmacy assistant at her local Tesco until the age of 82 and she had lived at her home on Dawson Street in Bury for several decades.

Her son Mark told the inquest that he spoke to his mum every night and that she had told him that she was worried about her heating bills, despite assurances from him that he would cover the costs.

Mark said “She was concerned about all her bills because she was a pensioner. She was careful, she was mindful of the prices and worried about them going up,” he said.

Mark told the coroner that he had always told her to ‘just keep your heating on’ and ‘don’t worry about the bills mum.’ “But she was very stubborn and proud about paying her own way,” he said.

He told the hearing that his mum had ‘felt cold’ when she was found sat at her kitchen table by one of her grandchildren, who had gone round after the family had not been able to contact her.

Police coroner’s officer Jane Scullion told the hearing: “Barbara was admitted to hospital on December 11, 2022, with hypothermia, and a chest infection.

“During that time she continued to deteriorate. After a discussion, she was placed on end of life care and passed away.”

Assistant coroner for Manchester North Julie Mitchel adjourned the inquest and has requested statements from her doctor and asked for a medical cause of death to be provided.

“Her death was particularly accelerated by hypothermia and there is a possibility of self-neglect due to the lack of heating so her death has been referred to the coroner,” she said.

Hypothermia is caused by prolonged exposures to very cold temperatures and requires immediate medical intervention. Causes include not wearing warm clothes in winter, falling into cold water and living in a cold house.

Sadly I fear that her death caused by living in a cold house isn’t the first and will certainly not be the last. Thousands if not more people are being forced by an uncaring, cruel government to live in cold and in many cases, damp houses as a result of the ever increasing energy costs.

For those saying that she should have jut accepted the help offered, it isn’t always as easy for various reasons. Admitting that you’re poor and can’t afford to heat your home is a very difficult thing to have to admit, and as a parent this can be even harder.

Society deems that parents should look after their children and not the other way round, and asking your children for help can make a parent feel like an absolute failure, and she wouldn’t have made her decision lightly.

This nightmare isn’t going to end soon, I wish it was.The reality is that thousands, including myself are counting down the days until spring arrives and warmer weather returns, it can’t come a minute too soon.

The government has absolutely no intention of changing things for the better, they prefer to spend their time trying to cover up senior ministers deception and lies rather than help those in need.

It’s one rule for them and one for us and the death of Ms Bolton and others won’t bother them in the slightest.

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Universal Credit Sanctions Back With A Vengence


It was recently announced during a Commons debate in parliament that Universal Credit sanctions (UC) are “back with a vengeance”. This comes after the figures for the last quarter have been revealed.


According to the released figures the sanction rates are now 250% higher than they were for the three months before the pandemic.


It’s extremely worrying that the figures have risen so much in such a short amount of time makes me very concerned about the welfare of UC claimants.

The huge increase allows for the ever increasing number of UC claimants. In layman’s terms it amounts to 2.5% of UC claimants being sanctioned each month which is almost double the amount when compared to 1.4% before the pandemic.


Let’s not forget that in June 2022 £34 million was taken away from claimants as a result of being sanctioned. This was followed in July 2022 by £34.9 million and then in August taking the total to over £36 million.

When you do the maths this totals to £100 million which has literally been taken from vulnerable claimants that were already struggling to pay for basic necessities.


Upon questioning these figures Guy Opperman minister for employment speaking on behalf repeatedly avoided answering a question which asked why the number of sanctions had increased so rapidly.

The only other possibility being that the DWP may have changed its policy on applying sanctions but neglecting to inform everyone that would be affected by this. After all it’s not the first time that they’ve done this.

The only answer that Opperman eventually gave was “The hon. Gentleman asked specifically about the rise in the number of sanctions. Some 98.2% of sanctions are for missing a meeting with a work coach.”


Opperman declined to give an explanation as to why twice as many claimants are now supposedly choosing to miss appointments with their DWP advisor.

Of course this makes no sense because claimants are desperate to receive their UC payments. Methinks Opperman’s not being honest which comes as no surprise at all.



However Anne McLaughlin, SNP MP for Glasgow North East didn’t hold back from being honest in informing the commons the advice that she gives every UC claimant that has come to her after being sanctioned.

She went on to say;

“If you have your benefits sanctioned, do not take it lying down. Contact me and I will fight this for you, because this is wrong and nobody should have to live on less than the minimum income.”

This is of course correct, everyone that finds themselves in this position should fight it. The reality is that many don’t because they don’t have the strength to do so.

I have spoken to many people that had taken the decision to stop claiming UC because they can’t cope with it leaving them with little or no income to live on.

More MPs need to speak up about this in parliament but I won’t hold my breath. Only a few MPs including Debbie Abrahams actually speak up about this but others need to follow.

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Important News For Bus Fares Outside Of London
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Important News For Bus Fares Outside Of London
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Universal Credit Cruelty Highlighted Again

TRIGGER WARNING. Contains mention of suicide and trauma.

A collection of stories that highlight the amount of cruelty that UC (Universal Credit) claimants are forced to endure has been recently published by Disability News Service (DNS). Sadly these stories won’t be a surprise for UC claimants

One such story article describes the death of a disabled woman who was left traumatized by the overbearing daily demands made by the UC system.



Upon applying for UC the DWP (Department of Work and Pensions)were told of the mental distress that the system was causing which in turn led to suicidal thoughts and an overwhelming fear of the DWP and the universal credit system.

Despite their knowledge of this the DWP continued to harass her.

Tragically she took her own life four days after being told she would need to attend a face-to-face meeting with a DWP work coach.

Another example describes how disabled claimant Philip Manion struggled enormously when he saw his UC payments cut from £1,260 to £500 due to a mistake made by the DWP.



Philip tried to attend a meeting to rectify this mistake but instead he was taken out of the Jobcentre by seven security guards. Their reasoning for this was because he found he was unable to log into his online journal from his mobile phone.

To add even more insult to injury he was then recorded as having failed to attend the meeting, despite attending and all of his UC payments were stopped.

Disability News Service went on to describe how former nurse Shirley Rudolph spent 10 years caring for her husband and was placed in the limited capability for work category due to suffering from generalized anxiety disorder.



Rudolph’s husband died in July and she subsequently informed her work coach that she wouldn’t be unable to attend their scheduled meeting because she was making arrangements for her husband’s funeral.



Rather unsurprisingly her work coach wasn’t sympathetic and moved her appointment to the following week. At the same time they sent Rudolph a job application to complete immediately.



As a result of the distress and the pressure Rudolph was forced to undergo she chose to end her universal credit claim and is now surviving on her NHS pension alone forcing her to struggle immensely.



Although horrible this comes as no surprise to many disabled UC claimants that find themselves hounded by the cruel UC system that deliberately targets disabled claimants forcing them to unfairly comply with rules that they are unable to achieve.

It goes without saying that no one should be forced to live like this disabled and non disabled, but sadly I can’t see this stopping for the foreseeable future.

Please read, share and tweet this article, every share makes a massive difference and raises awareness.

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