Tag: age uk

Cruel Universal Credit Sanction Rates Continue To Increase


It’s no surprise that the DWP (Department Of Work And Pensions) is continuing to punish universal credit (UC) claimants with their harsh sanction regime afterall it’s their favorite and easiest method of punishment that they use.



The latest official figures show that sanctions rate had remained to above 7% from August through to November of 2023 which are the most recent months of which figures are available.

However in in March 2020, just before the pandemic began, UC sanctions rates were at just 2.5% having fallen steadily since January 2017.

The DWP have unsurprisingly given no explanation for this almost threefold increase in sanctions.

I mean how on earth could this happen?

Sanctions are imposed for various reasons but the most common are for failing to attend or take part in mandatory interviews, indeed 95% are given for this reason.

What we do know from past experience is that sanctions are given for wrongful reasons.

These reasons vary but are often and not excluding others claimant not receiving notification of having to attend a meeting,  being ill and notifying the DWP that they were not able to attend or already working at the time given and their employer won’t allow them to leave for their DWP appointment.

We know that sanctions can and should be appealed however many aren’t aware that they can do so and have the energy to fight it.

Sanctions are particularly cruel because not only does the claimant get sanctioned it also affects any dependants that live with them.

Combine this with the cruel benefit caps and this with the three child limit which directly impacts a child’s health and well being.

Are incentives being given for Job Coaches to refer people for sanctions?

I can’t say for sure but we do know that they’ve been using these methods for years now and it’d be very out of character to stop doing this.

I do know that sanctioning people like this is cruel, inhumane and needs to be stopped now before more people fall victim to the DWPs cruel regime of punishment and blame.

No Blog This Week

Hi folks sadly they won’t be a blog this week I’ve had a really stressful busy week

I don’t like doing this but I do need a clear head because I don’t want to write a rubbish blog post.

I’m struggling to pay my home internet bill which is essential for blogging, researching and helping people which I’ve been busy with this week.

Thanks to all of my supporters every share helps to raise huge public awareness of how life is for so many of us. Believe it or not some people aren’t aware of how people are suffering under this Tory government.

If you like my blog and can afford to there’s a donate button at the top and side of this blog post.

Thank you so much

Charlotte x

Sanctioned At Christmas

It seems from years of experience in such matters that the DWP like nothing more than handing out sanctions during the festive period.

If that isn’t bad enough their reasoning for sanctioning people is mostly totally unreasonable, giving claimants targets that they can’t reach.

In my eyes sanctioning a person is the cruelest thing to do to a claimant. No regard is given as to the health and wellbeing of them either, once the decision is made by their DWP work coach and sent off for approval it’s down to the claimant to appeal the sanction.

Appealing a decision to sanction isn’t easy, it’s difficult and directly impacts their mental and physical health and a direct correlation between the two can be found. Please see my previous blog posts.

Here are some examples of the reasons why claimants have been sanctioned. It’s gaslighting at its worst but hey the DWP has targets to reach.

I’ve helped many people with sanction decisions. You might think that these are made up but they aren’t they’re the real deal.

Sanctioned because claimants father had just died.

Sanctioned because a claimants father had just passed away half an hour before the signing on appointment.

They phoned their advisor up and were told that they had to attend their appointment. The claimant was waiting for the doctor to certify the death.

Sanctioned because their baby died.

A claimant sanctioned because they couldn’t attend their appointment due to their baby dying. They asked their work coach if they could rearrange their appointment but was refused. Instead they were told to bring the death certificate in to prove it.

Sanctioned because a work coach made a mistake.

Sanctioned because a work coach made a mistake in their records for an upcoming appointment. Luckily the claimant had kept the proof on their appointment which was given on an appointment card showing the time and date that they were given to attend

The case of the missing letters

Here’s a very common reason for sanctioning people.

Sanctioned for not attending an appointment that they had supposedly been sent a letter for.

The letter was never sent.

The onus is on them to prove that the claimant recieved it. They couldn’t because they didn’t.
Watch out for this one folks

Sanctioned for attending a job interview.

Sanctioned for attending a a job interview at the same time as a signing on appointment.

They requested that their appointment be changed so they could attend their interview but their advisor refused.

Important to know that they’d also sanctioned for not attending their interview.

It’s a catch22 a no win situation except for the DWP

Any reputable organisation would not threaten to sanction or indeed sanction people for the above reasons. They’d actually care about the people that they help.

The DWP do neither, they don’t even care for their staff and it’s scandalous that they’re allowed to get away with this.

As I’ve previously posted sanctioned rates are rapidly increasing.

It’s important to remember that sanction decisions can be appealed and you must do this.

A huge thank you to everyone for reading and sharing my blog posts. You make a huge difference when you do this and I can’t thank you enough.

Please share my blog posts it does help lots!

Like you I’m struggling to manage everything, I was hoping to be able to turn my heating on for a few hours on Christmas day for my daughter but that’s impossible now. Nor will I be able to provide a decent Christmas dinner.

If you can afford to and would like to donate to keep my blog going and myself there’s a donate button at the top and side of this blog post.

Goodbye Christine

I’m so sorry to have to tell you that our good friend and comrade Christine Clarke passed away earlier this week.

Christine was a huge supporter of my blog and our campaign and was a constant support not only to me but to others.

She had a very kind heart and was a long time protector of our planet having been a long term member of the green party. Christine was also a campaigner at Greenham Common and other campaigns.

Her kindness knew no bounds and this radiated to others always there to comfort people especially at Ashton Under Lyne Jobcentre demos. Always there to help and advise others in their time of need.

Christine, you will be sadly missed by so many thanks for the memories and good times. I shall miss you dearly.

My photo that was taken on one of our Universal Credit demonstrations.

Half A Million Universal Credit Recipients Sanctioned In Last Year



According to the latest DWP statistics that have been released reveal that 522,690 UC claimants have been sanctioned in the previous year to July 2023.

They show that in  July 2023  49,000 new sanctions were applied.

These figures are very concerning with 6.48% of the claimants sanctioned is now almost reaching the peak rate in October 2022.

According to the statistics 96.5% of sanctions were applied for failure to attend or participate in a mandatory interview.

However these statistics don’t reveal the claimants reasons for not attending or participating in mandatory interviews.

One of the most common reasons for the above is not receiving any communication from the DWP that would inform them of these appointments. For more information about this please see a previous blog post titled ‘The case of the missing letters’

Other reasons for non attendance include illness, childcare commitments and not being able to physically attend an appointment.

Of course claimants can appeal these decisions but it isn’t easy to do and many still don’t know that they can do this.

It’s also important to know that sanction decisions are made by work coaches and are often based upon opinion not fact.

For example if they explain to their work coach that they couldn’t attend because of illness, the work coach will decide if this is a good enough reason to do so.

Also in the event that an appointment letter hasn’t been received by the claimant the onus is on the DWP to prove that it’s been delivered.

Of course they can’t prove this, indeed I’ve helped in cases when the letters hadn’t been sent in the first place and I actually saw them still in a claimants paperwork.

It’s especially concerning that we are going through a cost of living and energy cost crisis. The prices of everything appear to be rising daily and many essentials are no longer affordable.

The cost of turning heating on is also impossible for many, and as we are heading towards what will be an extremely cold winter being sanctioned is unnecessarily cruel.

Despite the right wing media portraying the amount of Universal Credit is too much in reality payments are already barely enough to survive on.

It’s also vital to know that debts such as council tax debt repayments and suchlike are garnished from UC  payments before they receive them. This leaves claimants with barely enough to buy the very basics needed.

As a result of this an ever increasing amount of people, working and not working are becoming dependent upon food banks. Food banks are also struggling to keep up with the increasing demand because of the cost of living crisis, leaving many that used to donate food unable to do so anymore.

Sanctioning already vulnerable people in the midst of a very serious cost of living crisis and a cold winter is beyond cruel.

Taking away a person’s very means of survival is totally unacceptable, with the ramifications of this lasting a long time, some never recover from it.

We need to start campaigning against sanctioning again because there’s never been a more important time to do so.

Photo by Pixabay on Pexels.com

Thanks to everyone that reads and shares my blog posts, without you this wouldn’t be possible.

Please share this post because it raises awareness which is much needed at the moment.

DWP Threatens Powers Of Arrest Also Wanting To Monitor Claimant Spending

Well it appears that the DWP have been busy conducting a survey about the concerning list of proposed new powers they’re wanting to implement.

These include:

Trained DWP investigators having arrest powers


Trained DWP investigators having search and seizure powers


Collecting information about where claimants are spending money


Apparently the DWP research findings reveal that a majority of the public questioned were in favour of every one of these measures being introduced.

Combine this with the constant failing of the DWP system, it’s dire incompetence, lack of any unaccountability and data leaks the very suggestion that staff could arrest claimants and seize their possessions is likely to worry and cause distress for thousands of people.



The draconian suggestion that the DWP could start looking at how claimants spend their money is also going to cause distress.

George Orwell wasn’t wrong was he.

This week the first King’s Speech promised proposals to “reform welfare and support more people into work” whilst giving no details of how they’re going to do this.

It makes me wonder if the above are included in these supposed reforms but I hope they aren’t.

I’d like to question the legality of their proposed plans, is it within the law for the DWP to access claimants bank accounts without permission? Would that in itself be a serious data leak?

If this is allowed will people be sanctioned for spending their money on what the DWP could regard as being ‘wrong’, will they have a list of items that claimants won’t be allowed to purchase?

I’d like to see these proposals being challenged by those that can do this.

It’s hard enough having to live whilst claiming social security, the cost of living and rising energy costs have made everyday living much harder.

Every day more people are forced to access foodbanks for help because they can’t afford to eat.

Winter is also on it’s way and it’s pretty cold where I live, this will result in more people forced to live in cold damp homes

Having a decent quality of life has become a long forgotten thing, a dream of the past and we deserve so much more than this.

The sooner this corrupt government is out of power the better because the public can’t take much more.

Thanks to Benefit And Work for their original reporting of this.

Photo by Pixabay on Pexels.com

Thanks to everyone that reads, shares and has supported my blog and campaign throughout the years.

Unfortunately I might have to finish blogging because I can’t afford to pay my website fees this year.

I need to use the web host and plan that I use because it includes everything that my readers and subscribers like.

It’s simple to use and is stress free for myself and of course you.

Any help towards keeping my blog going will be very welcome, I’d be lying if I said I wasn’t having sleepless nights worrying about this.

Thank you.

https://gofund.me/abea8764

3.8 Million People And One Million Children Living In Destitution New Report Reveals

3.8 Million people in the UK have experienced destitution In 2022 including One Million Children new report by the Joseph Rowntree Foundation finds.

This is almost two and a half times the number of people in 2017, and nearly triple the number of children. There is a desperately urgent need for action to tackle destitution in the UK.

 The legal definition of destitution is ‘the inability to afford the absolute basics required to maintain a healthy life: food, shelter and warmth’. Let this sink in… 3.8 million people and 1 million children are forced to live like this through no fault of their own and I expect these figures to rise every year until a politician, maybe even a future prime minister is actually brave enough and committed to tackle this and do something about it.

I say brave because from where I’m sitting save but a few opposition politicians that are brave and committed enough to challenge and to stand up and speak about it, many of the others continue to drone on about ‘working people’ whilst ignoring those most in need.


It’s totally shameful, a true reflection of how the government regard the people living in the UK, you know the ones that don’t have huge trust funds, have friends in high places and the ability to avoid paying tax. Instead theres an ever increasing number of people struggling to afford to meet their most basic physical needs to stay warm, dry, clean and fed.

Not only does this have deep and profound impacts on health, mental health and people’s prospects, indeed mortality, it also puts strain on already overstretched services.
Nearly three-quarters of people experiencing destitution are in receipt of social security payments, further evidence of benefit inadequacy. Ad-hoc and totally unrealistic support from the Government, first during the pandemic and now to help with the cost of living, hasn’t halted the rising level of destitution, namely because this help doesn’t even touch the sides. What is needed is to actually admit that this is happening and an outstanding ambitious programme of action to address destitution and its corrosive impacts that doesn’t pander to those that have caused these increasing figures.
It comes as no surprise that Rishi Sunack has decided to give bankers another a massive windfall for Bankers.

The Joseph Rowntree Foundation that conducted this report have several recommendations that would help to take people out of destitution and they are as follows;

Universal Credit should have an ‘Essentials Guarantee’ to ensure everyone has a protected minimum amount of support to afford essentials such as food and household bills. An independent process should determine the Essentials Guarantee level, based on the cost of essentials. Universal Credit’s basic rate would need to at least meet this minimum amount, and deductions would not be allowed to reduce support below that level.


Undertake wider reforms to social security, including: lowering the limit on deductions from benefits to repay debts; reforming sanctions so people are not left with zero or extremely low income; and ensure people can access disability benefits they are entitled to.


Ensuring cash-first emergency financial assistance is available in all areas, along with free and impartial advice services to address the crushing debt, benefits and housing issues that keep people destitute.


Enable everyone in our communities to access help in an emergency whether they have ‘no recourse to public funds’ or not – and resource local authorities to meet this additional need. Local authorities, charities, independent funders and housing providers should also work together to prevent destitution and homelessness for people with restricted entitlement.

Of course more than this is needed but it’s a start, sad to say that unless theres a change of government and the future labour government actually putting those in most need first because at the moment people aren’t living they’re existing until they die.

Photo by Keira Burton on Pexels.com

Nine Year Anniversary For My Blog!

Hiya I know times are really awful for us all at the moment but I just wanted to pop on here to thank you all for your help and support over the past 9 years.

I never expected to be blogging for as long as I have been although at the time of creating this blog I knew it was going to become a whole lot worse.

Truth be told I had already been protesting and campaigning for a while when a friend of mine suggested that I should write a blog about my experiences.

I remember saying to him that I didn’t expect anyone to read it and I’d give it a month and then stop.

I couldn’t have been more wrong if I tried. It immediately got read and shared and the media started to read it.

Back then matters such as I write about weren’t being discussed by many, it was like speaking to a brick wall. They did however have a good interest in the blog and matters started to be discussed in newspapers and the media online and offline.

I’m not saying that I was totally responsible for this because I wasn’t, it’s down to the hard work of DPAC, Black Triangle and other groups as well. They’ve worked extremely hard and deserve credit for what they’ve done.

At first I was called a liar, an extremist and I shouldn’t be listened to. They tried everything to try and get rid of me from weekly visits, sometimes 3 in two hours from the local police trying to move us from outside the Job Centre.

Luckily we know where we stood in regard to the law and we didn’t move.

They even criticised my appearance, that was rather boring.

I can’t say it’s been easy, far from it but I know that myself and others have helped hundreds of people and this blog has done and still continues to raise awareness.

A massive thank you to everyone that has and does support my blog and everyone that reads and shares it.

So what’s the future for this blog?

I’d like to be able to continue blogging for as long as possible, it’s my baby and I don’t want to see me ending it.

Personally I’ve gone through a lot over the past few years and I don’t want to dwell on it but I’d like to thank you for being there for me when I needed it.

Carrying on blogging is hard though, I can’t afford to pay my broadband bill and I don’t have credit on my phone either. Not unlike many of you reading this.

I haven’t got a clue how I will continue but I shall find a way.

Remember there’s more of us than there is of them, they know this that’s why they’re so bloody scared of us.

Keep holding them to account is extremely important.

And don’t let the bastards grind you down.

Thank you for everything!

Charlotte xxx

Nine Year Anniversary For My Blog!

Hiya I know times are really awful for us all at the moment but I just wanted to pop on here to thank you all for your help and support over the past 9 years.

I never expected to be blogging for as long as I have been although at the time of creating this blog I knew it was going to become a whole lot worse.

Truth be told I had already been protesting and campaigning for a while when a friend of mine suggested that I should write a blog about my experiences.

I remember saying to him that I didn’t expect anyone to read it and I’d give it a month and then stop.

I couldn’t have been more wrong if I tried. It immediately got read and shared and the media started to read it.

Back then matters such as I write about weren’t being discussed by many, it was like speaking to a brick wall. They did however have a good interest in the blog and matters started to be discussed in newspapers and the media online and offline.

I’m not saying that I was totally responsible for this because I wasn’t, it’s down to the hard work of DPAC, Black Triangle and other groups as well. They’ve worked extremely hard and deserve credit for what they’ve done.

At first I was called a liar, an extremist and I shouldn’t be listened to. They tried everything to try and get rid of me from weekly visits, sometimes 3 in two hours from the local police trying to move us from outside the Job Centre.

Luckily we know where we stood in regard to the law and we didn’t move.

They even criticised my appearance, that was rather boring.

I can’t say it’s been easy, far from it but I know that myself and others have helped hundreds of people and this blog has done and still continues to raise awareness.

A massive thank you to everyone that has and does support my blog and everyone that reads and shares it.

So what’s the future for this blog?

I’d like to be able to continue blogging for as long as possible, it’s my baby and I don’t want to see me ending it.

Personally I’ve gone through a lot over the past few years and I don’t want to dwell on it but I’d like to thank you for being there for me when I needed it.

Carrying on blogging is hard though, I can’t afford to pay my broadband bill and I don’t have credit on my phone either. Not unlike many of you reading this.

I haven’t got a clue how I will continue but I shall find a way.

Remember there’s more of us than there is of them, they know this that’s why they’re so bloody scared of us.

Keep holding them to account is extremely important.

And don’t let the bastards grind you down.

Thank you for everything!

Charlotte xxx

Wilkos Announces In Administration Putting 12,000 Jobs At Risk

Wilko has today announced that they have entered into administration putting 12,000 jobs at risk.

Sadly Wilko’s have found themselves unable to find emergency investment which could have saved 400 shops across the UK.

It’s likely to be the end for the business which has been trading since 1930.

In an interview conducted by BBC News the firm’s boss, Mark Jackson, has been quoted as saying ‘management had “left no stone unturned” in its attempts to save the company.

“But we must concede that with regret, we’ve no choice but to take the difficult decision to enter into administration,” he said.

What happens next?

If Wilkos fails to find another business to buy any of the shops or parts of the business out of administration they will become the biggest High Street casualty this year.

It’s expected that Administrators are to be appointed later on Thursday (today), however it will continue to trade as normal for now.

GMB union told BBC News that the collapse was “entirely avoidable”.

National officer Nadine Houghton said: “GMB has been told time and time again how warnings were made that Wilko was in a prime position to capitalise on the growing bargain retailer market, but simply failed to grasp this opportunity.”

Although the business has been struggling for some time, the depths of its problems emerged last week when it announced its intention to appoint administrators.

This gave Wilko 10 days to secure a rescue. However, it was unable to strike a deal within that timeframe.

Wilkos have had a significant level of interest which had included indicative offers that would have met all their financial criteria to recapitalise the business

But without the surety of being able to complete the deal within the necessary time frame and given the cash position, they’ve been left with no choice but to take this upsetting action.

Why is this happening?

Wilko has been struggling with sharp losses and a cash shortage for a long time now.

They had already borrowed £40m from Hilco which is a business restructuring specialist. The company had previously cut the amount of employees, had overhauled it’s leadership team and sold off a distribution centre which was vital to the running of the business.

Whilst most Wilko’s stores are in High Street locations this has proven to be very costly for them as many, not all customers have moved to shop at bigger retail parks and out-of-town locations.

The pandemic also changed the shopping habits of many combined with the cost of living crisis which is having a massive impact on high street shopping.

Wilko’s has also faced strong competition from rivals such as B&M and Home Bargains as shoppers are now seeking out bargains.

Regrettably Wilko’s failed to adapt their business to the changing shopping habits of their customers which is one of the reasons why the business has entered into administration.

Richard Lim, chief executive at Retail Economics a retail consultancy commented saying that a combination of rising costs, lower customer demand and fierce competition is what ultimately pushed Wilko to “breaking point”.

“Against the backdrop of seismic shifts in consumer behaviour and the intense pressure on margins, the business was too slow to react to these mounting challenges and paid the ultimate price,” he said.

The company, founded in Leicester, is still owned by the same Wilkinson family..

When Woolworths ceased trading in 2008 they were quick to fill the gaps in the high street that were left.

Why am I writing about this in my blog?

Wilko’s has long been a staple of the high street, and is still used by many to buy essential household products. It’s accessible for those without cars and are usually easily accessed by public transport.

Retail parks are catered towards car drivers and aren’t easy for non car drivers to access.

Many of the 12,000 employees have worked there for many years and hold their work colleagues in great regard. It’s going to be an awful shock for them when they enter the world of unemployment and the cruel DWP system.

The DWP won’t have any sympathy for them and the stress that they put upon claimants is unbelievably cruel, forcing many to rely upon food banks to survive.

My thoughts and sympathies are with all Wilkos employees and their families, including their customers that relied upon the company for their shopping requirements.

It’s indeed a sad day for the high street, one that won’t be forgotten by many.

My photo