Tag: energy companies

DWP agrees to waive hardship payment debts.

Please click on the below link from the Public Law Project.

If you are told to repay back hardship payment debts make sure that you challenge this.

It is your legal right to do so. If needed quote the below article and insist that the DWP use their discretion regarding payment of hardship payment debt.

Insist that these payments are causing distress and suffering, which they do for thousands of people.

This is also essential because the majority of claimants already have monies garnished from their payments for council tax debt and suchlike.

No one should be forced to live in extreme hardship such as this.

I expect that the DWP won’t like this so don’t expect them to suggest it to you.

https://publiclawproject.org.uk/latest/dwp-agrees-to-waive-hardship-payment-debts-after-successful-judicial-review/

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I don’t get paid for anything that I do but I do want to continue to be able to continue to write my blog and continue with my campaign.

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A huge thank you to everyone that and has supported my blog and campaign. This makes such a big difference.

Covid 19. What happens to the survivors and the families of those that have died?

Dear readers and subscribers it appears to be Thursday once again. I hope that you are all ok and as well as you can be.I’ve had a pretty busy week having a telephone consultation with my respitory consultant, blood tests and talking to my GP.

For covid survivors I’m one of the lucky ones. I have a doctor that listens to me and echoes mine and my consultants concerns. This is a rarity though.

Why is this a rarity you might ask, everyone should be treated this way. The sad reality is that they aren’t.Helping a patient with Covid 19 is extremely hard because they’re dealing with the unknown. Covid also presents itself differently with each and every person that catches it.

There isn’t any real ‘normal’ symptoms with Covid 19 because of this.For me, covid hit my lungs pretty hard, most likely because I already had mild asthma.

Covid likes to find a person’s weak point and attack there.

For other people they can get more neurological symptoms and not the classic symptoms. For them getting help is extremely hard.

Like my doctor said, so many doctors haven’t got a clue about how to deal with it unless they’ve had the time to research it themselves. I can imagine that finding the time to do this would be hard for them.

This leaves us with a massive problem though. Thousands of people with long covid symptoms are being ignored,some are being told that there’s nothing that can be done for them when that’s not true.

I was both unlucky and lucky enough to be admitted into hospital and this fast tracked me to the follow up care that I need. This is why I consider myself lucky in this respect.

But still thousands of people that are suffering with delibatating symptoms are being ignored, left on their own with no support at all.

Every covid survivor deserves to be listened to and to have their symptoms investigated. It’s vital that this happens. The fact that it isn’t happening is a complete travesty.

Then we have the families of loved ones that have died from Covid 19.They’re not being listened to at all.

The government is so far refusing to meet with them to discuss their needs and concerns.

Why the government refuse to meet them is unknown as of yet, but I do believe that they’re avoiding any contact with the public but my be is that they don’t want anyone challenging their extremely bad decisions

.Also add into the mix the farcical second lockdown. This lockdown won’t be successful because schools are still open etc. Unbelievable isn’t it.

We’ve also as a result of this got the real possibility of a lockdown over the Christmas period. To be honest I don’t mind this because we need to get this virus under control but so many people will suffer as a result of this possible decision.

Basically the government has done what it does best… Mess everything up, ignore the public and walk away.

This leaves the public to do the best that they can with very few resources if any.We are facing very bleak times and are going to do this with little or no Government help and it’s extremely worrying.

We have thousands of people that will be facing destitution in the coming months and they need help and representation.

We then have the terrible decision to remove Jeremy Corbyn from his position. They then allowed him to return but without the whip.

This is exactly what we don’t need at the moment. Jeremy deserves to be given the whip etc back.

The labour party should be united to fight the Tories against their terrible decisions that they’re making about the pandemic etc.

Instead it’s divided the party and members are leaving. Would it be too much to ask for some real united opposition?Can they please stop this witch hunt and focus on the government’s faults instead?

I urge them to think about this.

Thousands of people have died as a result of contracting covid and their families need help and support.

Thousands of people are ill with Covid and they need support.Thousands of people suffering from long covid need support.

They all need this support to come from the government’s opposition.We need this now.

I’m eight months into my long covid battle and it’s been awful. I’m trying to keep strong and fight back but it’s hard at times.

I don’t think that I could have done it without the help and support from my online friends

.For those without this online support it can and is a very dark and lonely place to be. Please spare a thought for them.

I’m going to end it there because I have to go and collect my meds.
Please keep safe you are important and I do care about you all.

Please read, share, tweet and email my blog.
I don’t get any funding for anything that you do.

Having covid has put an enormous strain on my finances.

For anyone that would like to donate there’s a donate button at the top and side of this blog.

Thank you to everyone that reads and supports my blog and campaign.

Prepaid energy top up and Coronavirus. How do you top up your prepaid energy meters? IMPORTANT.

Dear readers I’ve been chasing down all the major energy companies on Twitter and asking them what their emergency provisions are for people unable to go to a shop to top up an energy card or key.

It’s a very important issue because so many of us, myself included are stuck on prepaid meters. If we don’t top up we get cut off and then what are we supposed to do?

Are we expected to just put up with being cut off from everything or is there help out there?

So to find out I started tweeting the major energy companies straight away. It was extremely eye opening to see that so many people didn’t even think about this being a problem. On the other hand many people were concerned and have shared my tweets.

So far these are the responses, the response from British Gas has to be the worst. The best response so far has to be from Bulb Energy. EDF came second in both response time and gave a decent answer to my question.

Listed below are all the responses that I’ve had so far. If I get anymore responses I shall add them to this blog post.

EDF

Hi Charlotte, thanks for getting in touch. The current advice from Public Health England for people who are self-isolating is to ask friends, family members or delivery services to carry out tasks such as getting groceries, medications or other shopping. These tasks would include the topping up of non-smart prepay energy meters. In circumstances where this is not possible, we have existing measures in place to make sure ]supply will continue in the short term. We are able to preload keys and cards with credit that can be collected by a customer or someone that is helping them from a local shop or alternatively can be delivered in the post. Any credit provided will be collected back at a suitable rate agreed with the customer. We also operate a friendly non disconnection policy on most meters, this means that if a customer runs out of credit after certain hours the electricity will not go off until 9am the next day. The operates between the hours of Monday to Friday 6pm to 9am, Saturday from 6pm, anytime on a Sunday, until 9am Monday, anytime on a bank holiday, until 9am the next day. Many thanks

BRITISH GAS

Hi Charlotte, customers may have enough emergency credit to last while they’re self-isolating at home. If they think they will run out, they should contact us to discuss their circumstances. We will work with them to find a solution. Thanks, Charlie

BULB

Hi Charlotte – This is a valid concern, we’ve advised prepay members to top up extra. If that’s not possible due to self-isolation or other potential issues we have a supply of keys/cards preloaded with credit. This is a new situation for us so our policy may evolve with time – M

Hi Lou – The preloaded key/card system comes with credit and is intended to help those who can’t have others top up for them. We’re following latest government policy and advice to ensure our own actions are up to date with developments – M

CENTRICA

Hi, you may have enough credit to last you while your self-isolating at home. If you think you’ll run out of credit, contact us to discuss your circumstances and we’ll work with you to find a solution. Thanks, Leanne

Hi Charlotte, we’ll continue to ensure customers get the help and support they need. If you think you’ll run out of credit, contact us to discuss your circumstances and we’ll work with you to find a solution.

E-ON

SCOTTISH POWER.