Tag: coved 19

The government needs to reverse all sanctions and reinstate ESA and PIP payments immediately due to the coronavirus Covid 19 outbreak.

Dear readers and supporters I hope that you are coping the best that you can during this very uncertain and worrying time.

It’s ok for the government to say self isolate when you have no food and many of the local food banks have shut their doors due to the coronavirus. They’re finding it hard to hand do their work because they can’t source any food to hand out and supermarkets have understandably put restrictions on purchases.

As I was waiting for Gordon to arrive with the food parcels I had a conversation with a man that I’ve spoken about before. He ran up to me saying ‘Thank God you’re here because everywhere else is shut’ I reassured him that I will do my best to help for as long as I can.

He told me about his struggles trying to get help, saying ‘It’s OK for organisations and councils to say phone us or email them. I don’t have the ability to do that. I’m sanctioned because I lost my mobile phone and I missed a text telling me to attend an appointment’

I asked him if he was coping and he told me that he wasn’t really. He’s been given an old mobile phone that doesn’t have good access to the Internet and anyway he can’t afford to buy any credit.

I asked him to register his new number with the DWP by going into the Jobcentre and to let them know that he hasn’t got any access to the Internet. I also asked him if he can also ask about his sanction to see if anything could be done to help him.

Sadly there are so many more people finding themselves in the same position as he is in. Many are also stuck in limbo awaiting decisions for ESA and PIP appeal and tribunal decisions. They too are struggling with little or no financial assistance and now find themselves feeling very vulnerable and left behind.

I’ve asked the DWP via Twitter if they can reverse all sanctions and reinstate all ESA and PIP payments immediately. Extremely vulnerable people need to have the means to survive. Sadly not enough people are taking this seriously maybe because its not happening to them.

Just ask yourself if you could cope in this time of crisis with no income at all. Sat in the cold with no access to help.

So we are left with a barely skeleton service given by local support organisations, food banks have had to shut, doctors surgeries are mainly only accepting telephone appointments, libraries have shut and thousands of people are very worried about how they were survive. They’re also very worried about catching coronavirus (Covid 19)

Schools are shutting their doors to all pupils except children of keyworkers and vulnerable children.

Whilst I agree with the closure of schools the government needs to be much clearer about the voucher system that they’re supposed to be putting into place.

It’s also extremely difficult to source food because selfish hoarders are stripping the shelves of most food products. The supermarkets are supposed to be implementing strict rules so let’s hope that this will help.

Please remember to follow full hygiene protocols, this is very important. Check on your friends amd neighbours to see if they’re OK.

I want all my readers to know that I’m here for you if you want to chat, feel free to email me or follow me on social media.

Together we can be stronger and we will get through this.

Please read, share, tweet and email my blog.

I have a donate button at the top and side of this blog post for anyone who would like to donate.

Prepaid energy top up and Coronavirus. How do you top up your prepaid energy meters? IMPORTANT.

Dear readers I’ve been chasing down all the major energy companies on Twitter and asking them what their emergency provisions are for people unable to go to a shop to top up an energy card or key.

It’s a very important issue because so many of us, myself included are stuck on prepaid meters. If we don’t top up we get cut off and then what are we supposed to do?

Are we expected to just put up with being cut off from everything or is there help out there?

So to find out I started tweeting the major energy companies straight away. It was extremely eye opening to see that so many people didn’t even think about this being a problem. On the other hand many people were concerned and have shared my tweets.

So far these are the responses, the response from British Gas has to be the worst. The best response so far has to be from Bulb Energy. EDF came second in both response time and gave a decent answer to my question.

Listed below are all the responses that I’ve had so far. If I get anymore responses I shall add them to this blog post.

EDF

Hi Charlotte, thanks for getting in touch. The current advice from Public Health England for people who are self-isolating is to ask friends, family members or delivery services to carry out tasks such as getting groceries, medications or other shopping. These tasks would include the topping up of non-smart prepay energy meters. In circumstances where this is not possible, we have existing measures in place to make sure ]supply will continue in the short term. We are able to preload keys and cards with credit that can be collected by a customer or someone that is helping them from a local shop or alternatively can be delivered in the post. Any credit provided will be collected back at a suitable rate agreed with the customer. We also operate a friendly non disconnection policy on most meters, this means that if a customer runs out of credit after certain hours the electricity will not go off until 9am the next day. The operates between the hours of Monday to Friday 6pm to 9am, Saturday from 6pm, anytime on a Sunday, until 9am Monday, anytime on a bank holiday, until 9am the next day. Many thanks

BRITISH GAS

Hi Charlotte, customers may have enough emergency credit to last while they’re self-isolating at home. If they think they will run out, they should contact us to discuss their circumstances. We will work with them to find a solution. Thanks, Charlie

BULB

Hi Charlotte – This is a valid concern, we’ve advised prepay members to top up extra. If that’s not possible due to self-isolation or other potential issues we have a supply of keys/cards preloaded with credit. This is a new situation for us so our policy may evolve with time – M

Hi Lou – The preloaded key/card system comes with credit and is intended to help those who can’t have others top up for them. We’re following latest government policy and advice to ensure our own actions are up to date with developments – M

CENTRICA

Hi, you may have enough credit to last you while your self-isolating at home. If you think you’ll run out of credit, contact us to discuss your circumstances and we’ll work with you to find a solution. Thanks, Leanne

Hi Charlotte, we’ll continue to ensure customers get the help and support they need. If you think you’ll run out of credit, contact us to discuss your circumstances and we’ll work with you to find a solution.

E-ON

SCOTTISH POWER.