Ten minutes early.. go away and come back.. Long Universal Credit waits. Speak poor English.. given a telephone number to phone instead of help. Nothing unusual but this shouldn’t be happening. Today’s demo.

Hi readers, sorry for being late in posting today, we had a mini meeting after the demo and as a result I haven’t had time to write the blog.

Anyway todays demo was a hard one as usual. The weather was awful yet again and we were busy from the offset. Every week its different and I never know what to expect and it would be wrong to expect anything wouldn’t it. Every person is an individual and their problems and worries are different as a result. Also every advisor is different, some are harsher than others, much harsher. Some have got a good reputation so far and yes I know who you are.

 

 

As I arrived I was stopped by a man straight away. He’s in an awful situation, his ESA was stopped and he’s now awaiting his first JSA payment to be made. Because he is appealing the ESA decision he can do this and he is getting help with this also.

He just wanted to chat etc and his girlfriend needed a little help also. He was left waiting for her outside the Jobcentre with us and waited for well over a hour. They really interrogated her today about several back to work courses, which as we know are mostly farcical. I hope she does start a course thats actually going to help her, there is one that does so fingers crossed. I won’t get started on The Workprogramme because it makes me irate and I could write a full blog on that subject. Let me know if you want to hear about that.

 

 

I then had to help a lady who’s second language is English with a telephone call to the DWP. I mean for gods sake she had to come out of the Jobcentre to make the telephone call and was told to do so by her advisor. She couldn’t understand the person on the other end of the telephone line so I helped her. Come on Jobcentre staff! This lady spoke poor English, not her fault and you should know better. It’s almost as if you are setting her up to fail (which you are aren’t you). If I hadn’t had helped her she wouldn’t have got the information that she needed. The information that she needed was the freepost address to send her sicknote to. This should have been given to her at the counter, failing that they should have supported her needs and made the telephone call for her. They really are despicable aren’t they.

 

 

We were then joined by Gerry, Malcom and Jill from Castleton Labour Club Rochdale. Can I say that I have the upmost respect for Castleton Labour Club, they are fab, really supportive of the campaign and myself and seeing them really cheered me up. They also brought some food to go into the food parcels which was amazing. Thank you!

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I then spoke to a man who had been turned away from the Jobcentre on more than one occasion. They kept telling him that he was too early. Ok the first time he was 15 minutes early, so he went for a walk in the cold and rain. He returned and was told that he was now 10 minutes too early so he had to leave again. This is common practice, its all part of the DWPs scheme to remind people who their master is (them) and how they must remember their place. Let’s grind people down until they are completely subservient to the DWPs bullying ways. It’s actions like this that can push someone over the edge and it often does.

 

 

I then had a chat with a man that just likes to come over for a chat. He isn’t having it easy, his living conditions aren’t ideal and he struggles with this at times. We had a good chat and he said that this makes his day a lot easier, that was nice.

 

 

I then spoke to a lady who had been transferred from Stalybridge Jobcentre and as a result she has to walk a few miles to attend her appointments at the Jobcentre. She is finding this hard, really hard and also has children to look after. She had recently had to wait 9 weeks for her first Universal Credit payment to start and as a result she had gone through only what I can describe as hell. She managed though, she didnt say how but she did say it was awful. As a result of having to wait this long she had to take a loan from the DWP to help her out. Upon recieving her first payment they took 40% of her money and will continue to do so until she has paid it back.

We had a chat, and she took a food parcel. I can’t reiterate to you how hard it is to accept a food parcel let alone ask for one. It’s like admitting that you are failing both your children and yourself and its always a very last resort. Today she just wanted to get home but she was given a copy of our survival guide, as was everyone that we spoke to. She also took a food parcel so that they could eat.

 

 

We are the 5th richest country in the world, yet we are treating our most vulnerable like this. It’s obscene but happens all the time. The budget yesterday did little to reassure anyone claiming Universal Credit. They’ll reduce the waiting time by a week. Yep right that won’t make a jot of difference because we can already effectively double the waiting time because I’ve never known a claim for Universal Credit to go through in 6 weeks. It was also announced that they will reduce the repayment amounts but this money should not have to be repaid. It’s money that they are entitled to receive to survive on. It’s disgusting. And yes I already know all of this I’m just reiterating a point, Universal Credit is a monster that I know well and despise.

 

 

We spoke to many people today, all with different needs. We provide help and support when a person is at their lowest and that does make a massive difference. Please don’t underestimate the need for this. It’s hard work, when I talk about some of the experiences that we’ve had, the suicides, the people going hungry, children eating out of tins, people crying, running off and saying that they can’t take any more it upsets me. By the way I always catch up with a person who is in that state. 1 in 5 benefit related deaths are a result of suicides, often after an unfair ESA decision or after being ill treated by a Jobcentre Advisor. This government has blood on its hands and lots of it, and one day they will be made accountable for this and I will be waiting for them.

 

We also handed out 6 food parcels today and I have to respect their request for confidentiality. Their needs come first I’m afraid.

 

We are holding a special day of action against Universal Credit alongside Unite The Union on the 2nd of December. We will be meeting outside the Jobcentre for 10 and walking around with leaflets etc. Please join us it would be fab if there are lots of us doing this.

 

Also our special Christmas Demonstration will be held on the 21st of December, the last Thursday before Christmas outside Ashton Under Lyne Jobcentre  10-12. We will be handing out Mince pies and warm drinks. The theme will be ‘A Universal Credit Christmas’. Please come and join us we might also have some music.

 

A big shoutout to Roy who was feeling out of sorts today and my thoughts are with you.

Also a reminder to join my sister page The Poor Side Of Life on Facebook, and Tameside Against The Cuts on Facebook. Thank you!

 

Please read, share, email, talk about my blog. We need to continue the conversation. let’s not fall into the pattern of thinking that any of this cruelty metered out by the DWP is normal. It isn’t it’s conscious cruelty at its worst.

 

Also please donate if possible. My paypal add is seercharlotte@gmail.com

My donate button is no longer working because WordPress have changed the settings to only paid WordPress Blogs can have one. I can’t afford to pay so this is the next best thing. I can’t change my platform because people known where to find me etc. Sorry!

Thank you to everyone that has and does support us. Thank you to everyone that reads the blog also. I have still got a long way to go with this campaign and the battle continues. Thank you again!

I have also been extremely busy this week a campaign doesnt just finish on a Thursday afternoon. It continues continuously so if I am delayed responding to anyone this is why. Sorry!

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Sanctioned for not being able to sign on on bank holiday Monday. Tears, frustration and rain.

Today’s demo started rather hurriedly and to be honest I didn’t know if I was coming or going. This feeling was amplified because it was cold, rainy and my daughter was a bit fed up. understandable of course. But she soon settled down into our usual routine and all was well.

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We are seeing a lot of new faces due to Stalybridge Jobcentre shutting. They don’t know us and what we are doing, and we don’t know them or their situations either. So we have to start from scratch, which at times isn’t easy.  But it’s a whole lot harder for them.

I started a conversation with a man who had been previously attending Stalybridge Jobcentre for his appointments. The first thing that he said to me was that he couldn’t believe how rude the front desk staff are at  Ashton Jobcentre, and how rude some of the advisors are also. He mentioned that some of the advisors at Stalybridge could be awful, but Ashton Jobcentre felt positively hostile. I had to agree with him. The frontline staff has a habit of making a person feel like they are guilty of committing some heinous crime, when in fact their only crime and it isn’t a crime is being poor.

You really have to experience this to understand what I’m talking about. I experienced the same treatment when I used to have to sign on there. It was awful, with G4S security guards taking personal details to check appointments. Of course, this is illegal but the DWP and their employees seem to be immune to any type of action being taken against them. One day I’m sure that their time will come.

He also explained to us that he had failed his ESA medical and was in the process of appealing, so until he can prove that he has launched an appeal he has had to submit a claim for JSA. He knows the score and what to do but it doesn’t make it easier does it. So he is now in no man’s land, waiting for everything to be processed and it is a horrible place to be.

Whilst I was standing outside the Jobcentre I spotted a man walk in, who was very obviously disabled and in discomfort. He didn’t want to speak on his way into the Jobcentre but chose to do so on the way out. He has an injury to his knee and it’s in a large knee support, and because he was claiming Universal Credit he was handing sick notes in to cover him for this period of time. I advised him that he could claim ESA if the injury is going to cause a disability that might take some time to recover from and he took that advice on board. The DWP hasn’t made his life easy though and they are continuing to mess him about with his payments. Unfortunately, he didn’t go into great detail but I advised him and gave him a leaflet. I also asked him if he wanted a food parcel. He said no, he would be ok but his father who was stood behind him said: “Yes we do, I’m having to feed you and I have very little money”.  Having been in this situation myself, I gladly gave him a food parcel and at least they will eat better this week.

This is another hidden issue that not a lot of people speak about. I’ve been in this position myself and it’s very hard looking after a relative who has had their lifeline taken off them by the DWP for whatever reason that may be.

I felt a lot of stress and hardship when I had to do this, so this could well be what many people feel like when they are in the same situation. Cooking for one extra person might not seem to be a lot, but it soon mounts up. Also, there are the extra bills that have to be paid such as gas, electric etc. Managing from day to day is very hard indeed and demands on food banks and similar organizations grow as a result.

If a person has no family then it’s a dire situation to be in, so please have sympathy with those forced into this awful situation which wasn’t of their choice.

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I spoke to a man who was rushing down the road to talk to me. He was so upset. His situation has spiraled out of control, and he hadn’t followed up our advice on what to do and where to go. Seeking help is often very hard. It takes courage and swallowing of pride. Asking for and accepting help is very hard indeed.

I told him of a local organization that he can go to straight away to get some immediate help and that he must go now. The nights are getting cold and with his health conditions, I didn’t want him sleeping on the streets. I gave him a food parcel and a colleague (Karl) gave him a lift up to this organization. It was vital that he went, so we made sure that he did. Thanks, Karl.

We then started talking to a lady who had also previously attended Stalybridge Jobcentre. She also informed us of how different Ashton Jobcentre is. She wasn’t happy. She had been diagnosed with Bi Polar years ago but is new to the signing on  process and she was understandably overwhelmed. It was then that she started crying, saying that she is 58 years old and cannot physically look for work eight hours a day. She doesn’t know how to use computers and the system has confused her.

We advised her to make a claim for ESA and advised her of how to do this and where to go to get help to do so. She also said that she had no friends, so I told her that I would be her friend as did other members of the group. The tears disappeared and she felt supported and loved. This is exactly why we are there every week and will continue to be.

I also spoke to a young man who had been given a signing on appointment for the previous bank holiday Monday. Yes folks, bank holiday Monday. Of course, he couldn’t sign on and he informed the Jobcentre of this. The DWP were totally unsympathetic of course and informed him that he was now sanctioned for not attending. You really couldn’t make this up, could you?

It’s not the first time that we have seen this though and it isn’t unusual. He is appealing and he will win and overrule this sanction, but in the meantime, he is without money. We gave him appropriate advice and signposted to all local groups. Let’s hope that he takes this up.

I and a colleague started talking to a man who was a former policeman. He had taken early retirement and was attending the Jobcentre just to keep up his national insurance contributions. He told us of his struggles and that he is really struggling to manage on the pension that he has been given. I advised him to go to the local Citizens Advice centre where they can do a full benefit check for him. He says that he has now been forced back to looking for work, and will hopefully get one within the police force. He didn’t have a nice word to say about the Jobcentre and I don’t blame him.

We started talking to a lovely young woman who had lost her job due to no fault of her own. She had been working at a children’s day nursery and had been exploited, both of the hours and work that she was expected to do, but also because of her good nature. I can’t elaborate more due to the fact that she might be taking further action about this through her union. She might not, but I don’t want to ruin her chances of doing so if she does.

This is another issue that is growing sadly. The exploitation of staff by management at some private day nurseries. They usually employ young staff members and overwork them. of course, some don’t, and kudos to those that don’t. But for a long time now I have been hearing these stories. The apprentice scheme at these day nurseries can also exploit them, I’ve heard some awful stories about this also. It’s about time that all apprenticeships are properly regulated because young people should not be exploited. Young people should be respected because they are, after all our future.

We also had a few people in cars shout over to us saying the old ‘Get a job’ as if they were the first people to say it. It’s not clever nor is it smart. And to drive away as fast as they can makes them cowards in my eyes.

If they actually stopped and spoke to us they would realize that most of us are working, but on very limited incomes or retired. Sadly I’m used to it now.

Today we handed seven food parcels out, many thanks to Pat and the gang at Glossop for that. Many thanks also to Tom for the sandwiches that he donated they made a big difference.  We gave out lots and I mean lots of support and signposted everyone that we spoke to. I also confirmed arrangements for myself to support a lady through her ESA medical in a few weeks time.

We gave out lots and I mean lots of support and signposted everyone that we spoke to. I also confirmed arrangements for myself to support a lady through her ESA medical in a few weeks time.

It honestly never ends. The suffering never ends and it is getting much worse than it ever has been. Even if we by some miracle could change governments tomorrow it will take years and I mean years to rectify the damage caused by this awful government. I really don’t have a clue how people will survive.

Next week is our four-year anniversary demo and the theme for this one is ‘Prisoners of the state.’ Please come and join us 10-12 Ashton Under Lyne Jobcentre 101 Old Street Ashton Under Lyne.  We also will hopefully have some special guests coming along. Tea and coffee will be available for all.

Please share my blog, talk about it, and there is a donate button below if anyone would like to donate.

Thank you.

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A hard morning. A man crying, rain pouring. It’s supposed to be August.

I’m not going to bother you with talking about the weather, I’ve said it in today’s blog title. It was raining AGAIN. Will we ever get a break, and have some good weather for once? My heart went out to Richard, a homeless chap who I buy a cuppa for most mornings and chat to. We always put the world to rights. He deserves a medal, such a nice man who has unfortunately fallen on hard times.

Gordon, who normally drops the food parcels off is currently unwell, get well soon Gordon! We missed you today! So Roy collected them also. He’s not feeling 100% well either, nor am I but we plod on and thank you so much, Roy, for your help and dedication.

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The food parcels went to people who had no food or very little through no fault of their own. it’s extremely hard to manage on the meagre amount of money that the government provides, that is, if you haven’t been sanctioned or refused your rightful claim of ESA. People still have to pay the bedroom tax and the council tax supplement. They also might have debts to pay, gas and electric to buy. The list never ends does it?

 

 

I spoke to a man who had been made homeless due to no fault of his own. He was living in very sub standard accommodation and had complained about it. The landlord then made the decision to evict him. I’m not sure about the exact details, but I do know that he hadn’t received adequate advice regarding how to claim housing benefit etc. If we had met him previously we would have done so.

He started to cry and went on to tell me that yes he does drink, but not to get drunk. Just enough to stop getting ill. “I’m 47 years old, I never expected that I would be living like this. I had a home, a life. I worked. Now I’m treated like crap and only a few care”

He took his phone out of his pocket and showed me the photos of his previous accommodation. To say it was disgusting is a massive understatement. No one should be forced to live like this and my heart went out to him.

We did signpost him to relevant organisations, and he assured us that he will work with them the best that he can do.

 

 

I said hello to a man that I’ve seen in my local area for a few years now. He’s a refugee and has managed to get permanent residence to stay and work in the UK.  His advisor is giving him a hard time though, most likely because his English is poor and from experience, they do target people with a poor grasp of the English vocabulary.

They have had him on daily signing on appointments for a long time now, he hasn’t been told why but he has to attend or get sanctioned. When a person is put on daily signings they are given a special card that gets them into the Jobcentre quickly. I would say a get out of jail card, but it’s more like a get in jail card. They told him that he wasn’t allowed to show anyone the card but I saw it. Their excuse is that it’s the property of the DWP. No, it’s not. If the gentleman has to carry this with him every day, then it’s his property. He can show who he likes when he likes.

Look out for people having to carry these cards. They are a sign that the person carrying it has been singled out for some reason, so it’s always worth asking them.

 

 

I spoke to an older gentleman who had been refused his ESA. I offered him help, but he is a man on a mission and was adamant that he will be appealing and he has it in hand. So hopefully he has, and hopefully, he will overturn that decision, as so many rightfully do.

 

 

I spoke to a young lad who has managed to find a bed at a local homeless hostel. He’s trying his best to sort his life out and to get on top of his mental health issues. It’s not going to be easy living there, but I could tell from what he was saying that he will do it.

 

 

We saw far too many older people forced to use the Jobcentre today, one man, in particular, looked very ill but didn’t want to speak to anyone. That place does that to you. The system can make a person shy away and become wary of society. They are treated like rubbish by their so called advisors, so expect the same from everyone else.

 

 

Once again, far too many WASPI women forced to use the Jobcentre and also far too many women with very young children. This also breaks my heart.

 

 

There were only four of us there today, I and Roy were on our own for a good while. It was tough, heartbreaking and stressful, but we will always be there to help others. They need the support.

 

Today should have been our 4th anniversary, but I made the decision to postpone our special demo because we have guests from other campaigns coming to visit in several weeks and I would like it to coincide with their arrival.

 

I couldn’t take photos because I left the big camera at home due to the rain, and the phone I’m using is rubbish so please forgive me. I am trying to rectify this though.

I’m tired, a tad fed up but I won’t stop helping those in need because their journey is far harder than mine.

 

 

Please donate help keep the blog and campaign going if you can. If not please share. It’s important that we keep talking about this all the time. This has become a full-time job for myself, and anyone spending any time with me will attest to that.

Thank you!

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This is why we campaign against sanctions.

Please watch this video. I’ve been watching this chap for a long while now and his work campaigning against sanctions is excellent. He made this video to prove how easy it is to be illegally sanctioned. Even when you are innocent they will say that you are guilty..

Anyway this video shows how a Jobcentre interview should be conducted. Using covert audio recorders is allowed and I would always recommend that you do so for your own safety.

I’m working in two new blog pieces that are really shocking and will need to be shared.

Thank you so much for your support..

I run this blog on a shoestring and I would love to keep it going. Please donate to help keep our campaign going. We work very hard at this and it has become more or less a full time job for me.

The case of the missing letters……

Nearly everyday someone tells me about their sanctioning stories. They all vary on the obscene and illegal reasons why they have been sanctioned. But the most common reason is that they didn’t attend an appointment. And guess why? Because they never recieved the letter in the first place.
Imagine this. You have a full time job. You loose you job because they no longer need you.. Not because you did anything wrong. You go to the Jobcentre to sign on and you are told that you are being made to go onto universal credit. Bad enough. Even worse you have to be looking for work on the universal job match website for all of those 35 hours. And we all know how that website is failing and has been proven to fail. This prevents you looking for real jobs and real work. Then by no fault of your own you become homeless. You are put into temporary accommodation. You inform the Jobcentre of your new address. They ignore this, they say they sent out letters to the old address even though they had been informed. The result is a 6 month sanction. The only way you survive is on hardship payments. You survive after the 6 months, you find somewhere to live but you become ill with depression and stress. The worry of not having enough food, somewhere to live and having to sit at a computer that you don’t have for 35 hours a week is too much. Your doctor signs you off as sick saying that your not fit for work. Your close to a breakdown. You go on the sick and quite rightly so. You begin to relax and start to get better. Then a letter arrived. We are going to sanction you because you failed to respond to a letter and an appointment sent on this date…. You realise that you were in full time employment on those dates and you have the proof of this. So they say well we will have to send it to a mandatory reconsideration!!!!
My issue is this. He never recieved such a letter as he was in full time employment and therefore wasn’t on any type of benefit.
My other issue is far too many letter are going missing from Ashton under Lyne job centre and other Job Centres up and down the country. Either they aren’t sent out in the first place…. I know this to be true in at least one case as the letter was seen in their file and wasn’t sent but they were still going to be sanctioned…. Or they aren’t wrote at all.
It’s an easy way to achieve your sanction target by claiming that they didn’t respond to a letter. It’s far too easy and it’s happening far too often.
I hope that we find all these missing letters. I’ve never known so many letters to go missing from one government organisation. It’s all a bit strange isn’t it.

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Ashton Under Lyne Jobcentre please can you explain why your sanction levels are higher than most? We are most interested. Especially when you denied this at the meeting we attended with you. It wouldn’t have anything to do with the missing letters would it?
Update. Upon waking I have had 12 messages and emails about sanctions as a result of missing letters… Just where are these missing letters?? Explain please!!!