Tag: stress

My son doesn’t have enough money to survive. I’m over £300 worse off a month whilst working and on Universal credit.

Dear readers, I’m sorry about the lateness of this blog, yesterday was extremely busy and I returned home late, then had to go to parent’s evening that appeared to go on forever. Things have changed so much since my oldest children were at secondary school, it certainly felt more corporate than it used to and buzzwords were being flown around by the head teacher at great speed.

Anyway, I digress, it was a busy day outside Ashton Jobcentre. It started off very quietly but became very busy. So many people are suffering and it breaks my heart. I try to keep a brave face but it’s damn hard when you know that people are upset, hungry and haven’t got a clue what to do. They certainly aren’t in any position to be able to make things better either, their life’s are controlled by the DWP. Can you imagine having to live like this? I realize that many of my readers are in this position and fully understand what I’m talking about. It’s a culture of fear, the survival of the fittest but even the fittest become ill and many die as a result of the DWPs cruel regime.

Make no mistake, the government are aware of this, but intend to do nothing to help either. They like the system, it serves them well. Creating poverty and suffering should be their moto and they mock us when they create positions such as ‘Minister for suicide’ etc. They cause the suffering and deaths, they are intent on continuing whilst also taking away funding from much needed services that could and do save life’s.

Please note that EVERYONE that we spoke to received the help and advice that they needed, everyone was handed a leaflet or two and no one left us unaided in some way.

 

I’ll list yesterdays conversations, its easier that way.

 

The food parcels went within 10 minutes, and I’m certain that there will be a bigger need for them as the winter weather draws in and more people are transferred over to Universal Credit.  It’s apparently going to be a bad winter, which in itself will bring it’s own problems such as warmth, clothing and shelter. People are hungry, many with children. What sort of a government do we live under that allows such things? A cruel, heartless corrupt government that cares nothing about human life except their own.

 

I said hello to a couple of men that I speak to every week, lovely men just trying to survive under difficult circumstances. They make my week, yet some would pass them by without a second thought because their poverty is apparent. Never judge anyone by their appearance, it’s wrong to do so.

 

I was then approached by a man that I spoke to last week, I mentioned his details in last weeks blog. He wanted to update me about his situation and he appeared to be a bit happier. He told me that he had contacted Greater Manchester Law Centre like I had advised and he was overjoyed with the help that they have and will be giving him. Saying that they couldn’t do enough to help him, and they’ve told him that they are hoping for a very positive outcome for his situation.

To put it simply, he’s been given hope, he felt that they cared, he feels valued and they will fight his corner for him and will go out of their way to do so. This my friends, makes all the difference and I’m hoping for some more good news from him next week.

Greater Manchester Law Centre you are simply brilliant and I can’t thank you enough for the hard work that you all do.

 

Not long afterwards I had a conversation with a politics graduate. She has been advised by the DWP to find a job stacking shelves. Whilst this is far from unusual, it does however reflect the lack of respect and understanding that the DWP have for education and real job searching. They haven’t got a clue, its all about punishing people. I mean how dare a graduate ask for help…. That’s how the DWP see it.

 

A polish man stopped me and asked for a leaflet. He’s been living and working in the UK for seven years, but has recently had an accident. His arm was in a sling and he was struggling with understanding the DWP system. This concerned me, because the DWP don’t have a good track record of being nice or honest  to people like this gentleman and I referred him to local services and the law centre for further help.

 

I then noticed an older lady walking out of the Jobcentre bemused, confused and more than a bit unhappy. I asked her if I could help and she told me her situation. She fits into the category of being a WASPI woman, who ideally should be retired but is unable to do so. She’s ill, disabled and is claiming ESA and has been placed in the support group. She had attended an appointment at the Jobcentre only to be told that she needs to find work. They lied to her, no she doesn’t, she’s in the support group. They also told her that they are going to be keeping an eye on her and want to see her again in six weeks.

Not only have they lied to her, they are now in effect bullying her. I explained her legal rights to her and informed her that she could really do with taking a witness in with her for this future meeting.

So the DWP are bullying an older lady. They don’t care, not one bit.

 

I handed a leaflet to a young woman with children. She claims Universal Credit but is struggling to cope. I advised her to the best of my ability.

 

I then had a conversation with an elderly lady, she appeared to be distressed so I asked her if I could help. She told me that her son is claiming Universal Credit, but she is also having to constantly help her son out with money and food.

She told me that out of her small pension she has to help him daily because after her son’s rent has been paid and the money has been deducted from his Universal Credit payment he’s left with almost anything and he doesn’t have enough money to survive.

She went on to say that people can’t survive like this, how are they expected to live? She’s also worried that she can’t keep on helping him because she can’t afford to. It’s plunging them both into poverty and their health is suffering.

So a poor elderly woman is expected to provide for her son, yep. This is reality folks Universal Credit isn’t working.

 

I was then stopped by a man who was visibly  frustrated and hungry. He hasn’t had a Universal Credit payment system since July. We are now in October. He had been migrated over onto Universal Credit after failing his ESA medical. He told me that his health was declining and he has lost over one and a half stones in weight.

Yes he’s lost one and a half stones in weight. He’s also disabled.

He showed me his paperwork and the DWP are giving him the runaround. Why? Most likely because not one department communicates with another, they don’t communicate effectively with claimants and because they can do. So they’ve left a disabled man in this situation. I referred him to the law centre and other local services,  he promised that he would be contacting them.

 

Gordon then asked me to talk to a young lady, she looked frustrated so I asked her if I could help her. Here’s her situation.

She works part time, she’s been moved over to Universal Credit and is now £310 a month worse off than she was when she was previously claiming working tax credits. She also has children to look after, bills to pay etc.

When she approached the Jobcentre asking for help she was told that she shouldn’t complain because there are people more worse off than her. Yep you heard it right, she shouldn’t complain.

I believe that she should complain, because now both herself and her children are living in poverty, poverty caused by being forced to claim Universal credit. She was much better off whilst claiming working tax credits, and she can’t understand why the government have been allowed to take all this money off people and get away with it.

Once again this shows that work does not pay whilst claiming universal credit, the only thing that universal credit does do is create poverty, suffering and the deaths of thousands of people.

A message for the G4S security guard that is intent on continually staring at us in an intimidating manner whilst thinking that we can’t see you, we can. So stop it. We’ve made official complaints about you before and we will do this again.

A massive thank you to everyone that came along today I really do appreciate it.

 

So here we have it, another Thursday but this is replicated day in day out throughout the country. I do realize that we are further on with the rollout because we were a pilot area, but take note this is coming your way.

 

 

Please read, share, email and talk about my blog. Please support the work that we do, we really need it and for everyone that already does and has thank you so much.

Also please support my blog, I don’t receive any funding for the work that I do and it would be brilliant if I could continue with my work. Thank you.

 

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Sanctioned for being sacked, refusal to help, no disability adviser at Ashton Jobcentre. Universal Credit isn’t working.

Dear readers, Thursday seems to arrive very quickly. Today was cooler with a bit of rain and I think that we all felt the difference. Many thanks to everyone that sent their best wishes to us all this morning via Facebook and Twitter. Believe me, we need it, numbers are low these days and your kind thoughts make all the difference.

I’ll list the cases that we came across today like I usually do, please note that everyone was handed a food parcel if needed, copies of our survival guide and the leaflet from Unite Community. I also checked that everyone was ok and if needing signposting we signposted them.

 

I arrived five minutes early and there was already a queue for the food parcels. I had a chat with everyone asking how they were and if there had been any updates with their situations. Sadly no one has a magic wand and local organisations help but the specialised services that they need are either struggling for resources or have shut down. We all do our best but it feels that it isn’t good enough.

 

The first person that I spoke to was a young man, he had waited for almost three months for his first Universal Credit payment. Nothing like the five weeks advertised. Reasons for this vary and usually, it’s the fault of one DWP department not communicating with another or information going missing or a combination of all of the above.

The system isn’t working, their computer system is rubbish and can’t handle it and staff aren’t trained adequately. It can’t be fixed because it’s full of flaws, ever tried to collect water with a sieve? It’s not dissimilar.

As the man walked off he said to me “The government are bastards, they really are. But you are all amazing god bless you” He isn’t wrong though.

Anyway because of the DWP’s failings a young man had to wait much longer than they should have had to wait. This could have had catastrophic consequences. The government has no sympathy so there’s no point in asking for their help they won’t listen.

 

The next case is a very good example of how unhelpful and rude the DWP can be. Honestly, they could do with learning some basic manners etc.

An older lady walked out of the Jobcentre looking perplexed and confused. We asked her what was wrong and could we help. I handed her a leaflet and as I did so she explained her situation.

Her son who is disabled is claiming Universal Credit but the disability element. He had to fill in and return a form regarding a DWP medical. He lost the return envelope so she went into the Jobcentre to ask for one.

A simple request you’d have thought. The security guards told her that she couldn’t have an envelope, they refused to send it as well and told her that she needed to phone up a number on the form.

She had no idea which number to phone. We informed her that they should have helped her with this so she went back into the Jobcentre.

They still refused uttering words similar to “Don’t listen to them they know nowt”. Actually, we know a damn sight more than they do because at least we were helping her.

Their only help was to thrust a piece of paper into her hands saying ‘Phone this number’. She tried but it was a Welsh telephone number, no use in England.

We then persuaded her to go to the local branch of CAB. (Yes they are in my bad books atm but they can help with this). Pat took her, where she did get the help and advice that she was needing. The correct telephone number to get a new envelope.

Absolutely ridiculous. They could have helped but refused and were ill-mannered in the process. There’s no need for it none at all. And anyway security guards should not be advising people, only people employed by the DWP are allowed to by law.

 

I spoke to a middle-aged man who spoke poor English. He told me that he used to have a good life, he had always worked until one day he had a stroke. This has left him with memory problems and he can no longer use his left arm.

Anyway, he was told to claim Universal Credit which he is doing but he wasn’t told that he could claim the disability element. I wasn’t surprised though, they don’t like informing people correctly. I told him what to do and he was grateful that we had helped him.

His message is this “This has completely changed my life, my life is awful now. I sometimes don’t want to wake up. This can happen to anyone”

 

I spoke to a homeless man that said that he was being harassed to find a job. He lives in temporary accommodation, the rent is very high and until he finds permanent accommodation he’s in no place to do so. If he did he would end up back on the streets again. Do the DWP care? Not one jot, they’ve all got nice homes to go home to.

He went on to tell me that the battle to keep on top of things regarding the DWP is unbelievable, overwhelming and he’s just managing to keep it together. The government should be ashamed, but I feel that they would wear it as a badge of honour under their ‘making work pay’ banner. Only it doesn’t.

 

We spoke to a young man that has been informed that he can no longer see his designated disability advisor because there isn’t one anymore. You heard it right, apparently, there is no longer a disability advisor at Ashton Under Lyne Jobcentre anymore. So what’s going to happen when the full rollout occurs, when everyone is migrated over? That’s a lot of disabled people that are going to go without the help they require.

So the DWP no longer believe that disabled people should see a disability advisor. You heard it here.

 

The next case is another case where the DWP appear to be devoid of any compassion or common sense. I’ll call her Joan to make it easier, that’s obviously not her real name.

Joan is a single parent to a child aged approximately five. Janes daughter has been diagnosed with autism and struggles with busy, noisy environments with lights etc.

Joan has been told that she has to claim Universal Credit and she has to wait at least five weeks for her first payment. In the meantime, Joan has been told that she has to find a job to see her through the waiting period.

Hang on. She’s the carer of a disabled child and as such should be making a claim relevant to that and they should have advised her as such. But they didn’t.

She can’t work, she can’t leave her child on her own, nor can she leave a child anywhere that doesn’t have the specialised facilities etc that her daughter needs. But she’s told that she has to work.

Furious, and as a parent of an autistic child I can fully understand and sympathise with her situation. I advised her correctly and informed her of her legal rights being that of a parent of a disabled child. This folks is how the DWP regard people with a disability. They don’t regard them at all, they expect everyone to work regardless of their ability to do so. This needs to change and fast, but the likelihood of it changing at the moment is zero.

 

Last but not least I spoke to a lovely lady, another single parent struggling with the Universal Credit system. I’ll call her Anne, it makes it easier. That isn’t her real name of course.

Anne is a single parent, she had lost her job due to a fall out with her ex-boss that was also her friend, so her friend fired her, awful in itself.

Anne had been sanctioned for four months, yes four months for losing her job. Yes, they even do this when there are children involved.

Anne has now been told that they have suspended her claim but never thought to tell her this until she went to the bank to find that her payment hadn’t been made. She phoned the DWP up to find out why and they told her that she hadn’t provided all the evidence of her previous childcare costs.

But she had done. She had done exactly what had been asked to do but they now wanted more information. So that’s what she was doing today, handing in further proof of previous childcare costs.

Anne told me that Universal Credit is the worst thing ever, she hasn’t got enough money to live on and she wishes that it hadn’t been invented. I agree with her.

So Anne worked and this is the thanks that she gets. This is how they treat people, with no respect, nothing except hatred.  We will NEVER forget, nor will we forgive either.

 

This all happened within two hours, this is replicated at almost every Jobcentre throughout the country. Unemployed and disabled people do not deserve to be treated in this manner, in my eyes it’s horrific and it needs to stop.

Many thanks to everyone that turned up to help today it means the world to me.

Thanks also to Johnathon Reynolds a local MP for coming and saying hello. He didn’t have to but he did and it means a lot also.

 

Please support our work in whatever way that you can, we need to continue this work it’s hard but it needs to be done.  We will be back next week, regardless of health problems, Whilst there is a need and I’m able I will be there.

 

 

 

 

 

 

 

Rent arrears caused by transferring to Universal Credit. A disaster waiting to happen.

Well, what can I say about today except that it wasn’t a good morning. Universal Credit is causing people to have numerous problems, all of which I have documented previously.

Today, however, was a day almost all taken up by people in rent arrears due to being transferred onto Universal Credit. If I tell you that it’s a disaster waiting to happen it would be an understatement. When the final phase of the Universal Credit roll-out takes place next year we are definitely going to see homelessness on an unprecedented scale. This will not be helped by unscrupulous landlords and housing associations that are far from understanding it’s very worrying indeed. We are talking about disabled people, ill people, families with children.

My question is where will they go? Who will be able to help them? Who’s going to pay for their temporary accommodation which will be hard to get anyway because they will be judged as making themselves homeless due to not being able to pay their rent.

It’s diabolical that anyone is put into this situation in the first place, everyone deserves a decent home to live in, but it appears that the government doesn’t agree. They see us as being a drain on society, useless and in some cases, they wish that we didn’t exist. But we do, and we need to demand that the government stops the final roll out and that a future government scraps it.

Rant over I’ll list some of today’s cases as usual. Please note that EVERYONE that we spoke to received help and advice and when needed a food parcel. No one leaves empty-handed. We do this independently also and aren’t linked to any big group although we do support many and talk to them.

 

I spoke to a man that looked worn out, fed up and hungry. I asked him if he needed any help and he responded yes, he needed some advice and he also wanted to rant. Understandable I thought.

His situation is this. He’s been transferred over to Universal Credit and this has caused him numerous problems, amongst them hunger and the threat of eviction.

Whilst a person is waiting for a Universal Credit claim to be processed you aren’t allowed to claim housing benefit because it’s all part and parcel of the Universal Credit claim. The waiting times are long, officially its supposed to take five weeks, but its often longer than that. In the time that it takes to process nearly everyone generates rent arrears. These rent arrears can, and often do lead to their eviction from their home unless they have an understanding private landlord or housing association. This man doesn’t, his housing association is being far from understanding and have already threatened him with eviction.

He’s tried to contact the DWP concerning his claim but was left waiting on the phone for two hours, it took over two hours for someone to answer. Many have waited longer than this. How on earth is this acceptable from a government organisation? It isn’t but they do what they like.

He went on to say that the government have shafted him. He’s worked for nearly all of his working age life and this is how they treat him. There are no thanks for his contributions and any monies that are due to him are withheld for as long as the government sees fit.

So here we have an older man, tired, hungry, frustrated and worried. He isn’t a number on a computer screen, he is a person with feelings and needs neither of which are respected by the government or the DWP.

 

I then spoke to another older gentleman, he had started a conversation with Gordon but I interjected and asked him if he was ok. He wasn’t.

He told me that he was having world war three with the DWP. He also has been transferred over to Universal Credit. He’s awaiting his first payment and has been waiting for some time. As a result, he now owes rent and his landlord has decided to take him to court to evict him. Luckily he has some knowledge of the procedure and he has contacted the courts himself and has had the possession order suspended until November.

I advised him to contact the law centre in Manchester to get advice and hopefully some representation. I advise everyone to do this, they have some spaces available for housing problems for next week. Their telephone number is 0161 769 2244. If you can get there please do. They know their stuff better than most and a solicitor that specialises with housing-related problems will help you.

He’s an older man, unwell at that and his wife is unwell also. If they become homeless then it’s going to be disastrous for their health and well being. I’m worried about them so will be popping round to visit them in the next few days.

If he hadn’t had the knowledge that he could have the possession order suspended then he and his wife would have been made homeless in a matter of weeks. The housing association concerned like to do this as quickly as possible. Shame on them, and this won’t be the end of it. Watch this space.

 

I then spoke to a man whose wife had been sanctioned since May for not attending an appointment that she didn’t know about. Yes, folks, she didn’t receive any notification of the appointment and it’s the case of the missing letter AGAIN.

Anyway, they sanctioned her, but not just her they sanctioned the whole family, her husband and children as well. They didn’t know that they could appeal nor did they know that it was wrong of the DWP to do this either.

So a family with children have all been sanctioned since May. That’s a long time to go without food etc, isn’t it?

He visited Citizens Advice who thankfully put him right, and he then went into the Jobcentre for his appointment. He told his advisor that they shouldn’t have sanctioned the whole family and also that they should have told him of their right to appeal.

The advisor apparently shrugged their shoulders and said ‘Well, that’s the way that it is’ only it isn’t. He informed the advisor of his legal rights regarding payments for himself and his children. They then decided that they would be making a payment to him. Yippee, you might think, but nope. Most of that payment will now have to go towards the rent that they owe. So they will be left with next to nothing.

Oh and they weren’t aware that they could appeal the sanction and his wife is now still sanctioned for 146 days which will put them into even more hardship.

I advised them of where to go for help and who to ask for help, but this system is hellish. It needs to be stopped.

 

I then spoke to a man who had originally just gone into the Jobcentre to hand in a fit note. It didn’t go to plan though. Straightway he was stopped by a person at the front desk and told that he had to use the new digital system that they are transferring most people over to. He was told to go over to a computer to log in with a username and password. Well, he didn’t have a clue what this was about but he was told to continue trying.

As time went on he became more frustrated and he asked the person on the front desk again what to do, his usual username and password didn’t work… It was then that another member of staff shouted over that he hasn’t been enrolled onto the system yet…..  Unbelievable but kudos to the staff member that pointed this out and went on to help him. It’s not hard to check if a person has been enrolled in a system or not, so check next time, please.

 

We then spoke to a young man that had just undergone a PIP medical assessment. He told us that the assessment made him ill, that he wasn’t allowed to talk during the assessment except to answer questions.

Luckily he had someone with him but his treatment was appalling. Now how he has the worry of finding out if he will be awarded his PIP entitlement. No one should have to go through these cruel, demeaning assessments. A doctors letter should be enough.

Now he has to wait. Combine this with anxiety and depression and imagine how he must be feeling. He told me that the assessment made him ill, it nearly hospitialised him he said.

 

Comments made about the DWP today were as follows;

They talk to me like I’m an idiot.

They talk to me like I’m a five-year-old child.

They treat us like crap.

They treat us like we are something on the bottom of their shoes.

 

How about the DWP staff started to talk to people with some respect eh.. Then they would get respect back. Call me old fashioned but it’s the way to do things. For those that do this, thank you, you could possibly be preventing another death by doing so.

 

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We will be back next week, as usual, please come and say hi or send us your support. We do need it and appreciate it. It’s hard hitting but it’s reality folks and this is what the government is doing to people.

Many thanks to everyone that came along to support us and help. I’ve been feeling a bit despondent of late and seeing you all really cheers me up and keeps me going. By the way, you are making a difference. A big difference.

 

Please read, share, email and talk about my blog. Even email it to your local Tory MP.

A massive thank you to everyone that supports my blog. Like I say we run independently, and it’s not easy. I’ve got meetings next week to try and clarify a few things regarding the eviction notices and the housing association processes above, this will be positive though and the Law Centre is amazing.

I sit at home and often ask myself when will this end? My answer is this, it won’t until we vote this government out. PLEASE register to vote and USE your vote. It’s never been as important to do so.

 

 

 

Debt collection agencies contracted to collect so called Universal Credit debt. Woman forced to attend appointment four days after giving birth. Welcome to Universal Credit hell.

Dear readers, its Thursday gain and I have just returned home from our weekly demo/ advice session. I’m knackered because I’m still recovering from my hospital stay and I’ve just had my flu jab. Thank you all for your good wishes, they have really cheered me up.

Please can I point out that everyone that we spoke to was given the help and advice appropriate to their needs and everyone that needed a food parcel was given one. We handed out five. Yes five in the space of two hours. Also everyone that needed to be signposted were signposted. I remarked to Roy that I felt like a member of staff working at Citizens Advice and the like.

It was busy from the get go so I will list everything as usual and will try not to complicate things.

The first person was a young man who has asked us for help today. He looked worried and was clutching two pieces of paper. I asked him if he was ok, he looked at me and said that he didn’t have a clue what this was about. He didn’t understand it.

I asked him if he had taken a Universal Credit advance? Because this is what they have stated in the letter. He said that he had applied for one but he was forced to move out of the property that he was living in so he didn’t sign the acceptance letter.

So he applied for an advance but didn’t receive it because he didn’t sign the return form. He didn’t receive the money and can provide bank statements to prove this.

So it appears that the DWP have presumed from the application that he has recieved the money and are now employing a debt collection agency to collect this money from him.

None of this adds up. The amounts don’t add up, the dates don’t add up and he stated that he didn’t owe this money in the first place.

This is a fine example of how incompetent the whole Universal Credit system is. Not one department talks to another, and instead of contacting this man or the relevant DWP first they just sent out a threatening debt collection letter. Not only are most people forced to claim Universal Credit constantly worried and anxious many it appears might also be facing a letter from a debt collection agency.

I also find this to be very intimidating. Many of my readers will already realise that most Universal Credit claimants are already in debt and letters like this could send a vulnerable person over the edge.

But do the DWP care? No, not one bit. Does the government care? No not a bit, infact they encourage this kind of treatment. They like to punish the most vulnerable for their poverty or disability, and I can tell you that this man has had a hard time of it already. Thank god we were there.

One question though, and its a rhetorical one. What the hell are the DWP doing employing a debt collection agency? And how much is that costing the tax payer, usually the poor tax payer at that? This man is still claiming Universal Credit and they could have contacted him but they didn’t.

We advised him and I phoned my local MPs office (Angela Rayner) and he is seeing a member of her staff tomorrow. We can only do so much and we are on the street, Angela’s staff will get to the bottom of this and find some answers for him. He is of a honest character and had no reason to lie about anything.

Anyway I’m disgusted. Unemployed people are often seen as the underclass, not deserving of anything and there is little sympathy for their situation. To echo this we were heckled by two people, possibly a third because I wasn’t sure of what they said.

Because we were stood outside a Jobcentre, helping people we were called scroungers and the like. For all of those working for the right wing media reading this, give yourself a tap on the back. It worked, your divide and conquer techniques worked. People like myself and those that help me are left to deal with the mess that you created. Be thankful that it wasn’t you… But it could be one day….

A man looking rather angry walked in and out of the Jobcentre on numerous occasions. We could see the frustration in his face and it was obvious that he didn’t want to talk to anyone, maybe he will next week. Just think what on earth could be making him feel this angry. They are the problem not him.

I spoke to a woman that was struggling to understand what was happening to her. English is her second language and Universal Credit is very complicated. How on earth is she supposed to understand it?

She showed me her letter of entitlement, she will be recieving £317 a month. Take rent top ups, gas, electric and other expenses out of that and she is left with very little to live on. Of course the government believe that this is acceptable because they are in the opinion that we are to blame for our own poverty. Meanwhile they couldn’t live off that amount of money, it probably wouldn’t last them half a day. We know how they like to live the high life at our expense.

Ryan the lovely young man came to say hello to us, I hugged him so tight and gave him all of your best wishes. He’s doing ok and he wants to say thank you for your best wishes. We had a good chat.

I spoke to a man that was working and claiming Universal Credit. He told me that he was working so classes himself as not claiming anything even though he is. The mind boggles. I handed him a leaflet anyway and wished him well.

I spoke to a young man that claims Universal credit and has been sanctioned. He told me that he had been arrested so couldn’t attend his signing on appointment. The DWP in their infinite wisdom decided that this isn’t a good enough excuse to miss your signing on appointment. Maybe the police should have marched him to the Jobcentre to sign on….. But they’ve got better things to do like solve crimes.

It’s not my place to judge him about his arrest but I can judge the DWPs decision as being completely unreasonable. What’s new eh….

I spoke to a young woman that is claiming Universal Credit. She told me that she’s never struggled as much in her life, that she’s never been as worse off as she is now. She can’t afford to buy presents for her children for birthdays and Christmas. She went on to say that shes reduced to tears, that she’s hungry and can’t see her way out. I had a long chat with her, handed her a food parcel and signposted her to relevant places.

I challenge anyone that believes that Universal Credit is a good thing, come and join us one week and look at this woman, look into her eyes, look how thin she is and then tell me that it’s a good thing.

I spoke to a young woman who arrived at the Jobcentre with her mother and newborn baby. Her baby is four days old, yes four days old. She was forced to attend an appointment so that she could hand her babies birth certificate to an andvisor so that she can claim the money for her baby. The DWP had refused to allow her mother to hand it in because they demanded her signature. She was struggling to walk, it had been a difficult birth. It’s obscene.

Last but not least. A person leaving the Jobcentre stopped me and asked to speak to me. This isn’t unusual by the way. They told me that they had witnessed a what looked like an elderly woman attend her appointment nearby. She was struggling to walk, and to be fair the first person that she spoke to was nice to her.

She struggled with the aide of others to attend her next appointment with another advisor, this time her treatment wasn’t as good. Questions were asked of her and lots of them.

“What’s wrong with you” she replied “I have heart failure”.

”Do you know WHY you have heart failure”………….

The questions continued, but my source was asked to leave the building so they didn’t hear them. Judging by her inability to do anything, standing was a struggle,it’s clear that she shouldn’t have been there.

As for asking her why she has heart failure…. Are DWP employees now medically trained? She’s got heart failure and clearly shouldn’t be there but is forced to be. There is not a job available that would suit her and no one would employ her because she has heart failure. JUST LEAVE HER ALONE.

Folks, this is a good example of how Universal Credit isn’t working for everyone. When claiming the ESA element of Universal Credit you still have to attend Jobcentre appointments. It’s obscene, and a very good reason why Universal Credit needs to be stopped and scrapped. it’s inhumane.

Just to be clear once again she was interviewed for a universal credit claim not ESA, but the element that replaces ESA.

Many thanks to everyone that came and helped today.

Many thanks to my readers and supporters of my blog, please like, share and RT my blog.

For anyone wishing to donate, there are donation buttons above and at the side. I do this off my own back and I’m not part of any big organisation. Every penny helps, thank you.

Jobcentre staff refuse to print off proof of income for a vulnerable person. Man waits three months for first Universal Credit payment.

Dear readers, after a rather traumatic last week, I’m back although I’m following doctors orders and taking it easy so to speak. God knows what that means when you are a single parent on a very low income, but I’m doing my best. Anyway I was back outside the Jobcentre this morning.

The weather was cooler, and I fear that it won’t be long before winter is here, and for those that are street homeless its a nightmare. My heart goes out to them, everyone deserves a home to live in.

I’ll list the cases that we came across today as usual. Please note that everyone was given one, or two of our leaflets depending on their situation. Those that needed a food parcel were given one and if a person needed to be signposted they were.

 

The first man that I spoke to was a street homeless man that I’ve been talking to and trying to help for years. He flits between the different services available and the local charities, many do this just to survive. He told me that he has now got a flat, somewhere to live after three years on the streets. I was really happy to hear this, the thought of him being on the streets for another winter sends shivers down my spine. At least he will be warm and off the streets, I just hope that he is now able to maintain the tenancy. This can be very hard for many people who have been street homeless for years. We congratulated him and wish him all the luck in the world.

 

I spoke to a young man who had jut made his first application for Universal Credit. He didin’t have a clue how to navigate the system, what to do, and how it worked. No one had really explained it to him. So I explained it, gave him copies of our two leaflets and he walked away much more confident.

 

We then had a bit of excitement. The fire alarm went off inside the Jobcentre, so everyone was sent out of the building including staff members who hurriedly rushed past us. Honestly it’s terrible that they have this attitude. Anyway we saw this as a good opportunity to advise the claimants standing outside and we gave most of them a leaflet. Most of them thanked us,and we helped the people that had arrived for their appointments before we arrived. We saw that as being a good thing.

They were all sent back inside the building, I just hope that no one is sanctioned due to being late because of the fire alarm going off, I wouldn’t put it past the DWP to do this. I’ve recorded the time of the alarm going off for anyone needing any future assistance.

 

Gordon spoke to a woman that claimed that most unelmployed people claiming benefits don’t want to work. Apart from her being totally wrong, it was a sure sign that she has been fully indoctrinated by the right wing press and television.We did note that it was a tad ironic that both herself and her husband were having to go into the Jobcentre for advise about their financial situation. Ironic isn’t it.

 

I started chatting with a young man, who is a singe parent that has had a hell of a time whilst trying to claim Universal Credit. He told me that they demanded that he must use the internet to search for jobs (yes this is standard) so he tried to use the Jobcentres computers to do this. There was a problem though… He had his very young daughter with him and he was told that is daughter wasn’t allowed to be with him in the Jobcentre whilst he looked for a job. He challenged this and they said ‘Tough, go to the library”. They also forget that the library isn’t open every day and they had told him previously that he could use the public computers.

So once again, children are being frowned upon, even though the system demands that a person looks for work despite having a small child. A member of staff requested that he gets the internet at home. Of course he explained that he couldn’t do this, he hardly gets enough money to feed both himself and his daughter nevermind the internet.

I personally think that this system is ludicrous. There was nothing wrong with the old fashioned job searches, written on paper because near enough everyone could do this. Those with difficulty doing this were either assisted of excused. Making demands like this is simply unfair, and not everyone is computer literate.

He told me that he had waited 11 weeks for his first Universal Credit payment for himself and his daughter, he told me that he was literally climbing the walls with both hunger and frustration. As a result he was in arrears with everything including council tax. He had to attend court concerning this, and the person from the council had worked out an unreasonable payment plan that he will struggle to keep to. Heat or eat, council tax or eat? What would you do?

 

A disabled woman pushed in her wheelchair was noted entering the building, they were in there for quite a while and it sickens me to the stomach that someone so vulnerable and obviously disabled is being targeted by the government like this.

 

We said hello and handed a leaflet to a young woman who is 32 weeks pregnant. she looked very pale, and we were concerned about her health. We helped and advised her.

 

We spoke to a lovely lady who was struggling to walk with two walking sticks. She told us that she had to attend the Jobcentre in ther words “To justify my disability” despite it being very obvious. She claims the new sickness related element of Universal Credit and that in itself is a nightmare.

Upon leaving the Jobcentre, she thanked us for the leaflets, stating that they were very helpful indeed and that she will use them, oh and to keep up the good work.

 

We then spoke to a young 18yr old care leaver who is due to be moved on from his accomodation from social services. He was with his carer, who to be honest is nothing short of amazing, he was helping him out of his own time, because he cares for him and knows that the DWP will do little to help him.

The situation was this. To receive accomodation from our local housing options department he needs proof of income. The DWP were steadfastly refusing to print out his proof of income, and refused even to do so when requested to do so by both another DWP department and his caseworker. One of the excuses that they used.. Wait for it its a corker… Is that they don’t have any printers…. What a load of rubbish. Of course they have a printer, they must have taken them for fools.

They then walked out of the building disheartened, they were getting nowhere. I explained that his bank will provide a statement for nothing and I asked them once again to go back inside the building to ask for a print off.

Somehow, like a miracle the DWP official told them that they would email it to his Universal Credit account and he could print it off from there, however he now had to find a printer. I directed them to the local library where he could do this, and I hope that its sorted now.

This is how cruel and callous the DWP are. This young man was lucky to have someone with him, and ourselves stood outside to help him. They don’t care that they are literally throwing a very vulnerable 18yr old on the streets, who would most likely be prayed upon by dubious characters along the way.

How hard is it to print off a one sided piece of paper. Apparently that’s impossible, but for some its a matter of life and death. I honestly have never witnessed such cruelty in the past as I am seeing now. They just don’t care, no one matters to them, we are just a number.

 

We spoke to a woman who had lost her job in the NHS due to ill health. She had worked there for 30 years and was honestly baffled by this system. She described how intimidated she feels upon entering the Jobcentre, saying that they ‘Look at you like dirt, and talk to you like that as well’

She didn’t know where to go for advise and support, so we showed her, talked to her and explained things. I hope that she’s ok. In all honesty, she shouldnt be forced to go through this, a lovely woman at the mercy of the DWP.

 

 

We noted that the security guards refused to admit a small child with some food into the Jobcentre. He was told to leave his food outside. Hang on this is a child, having to enter a building that isn’t exactly welcoming. His mother has been told to attend an appointment but you deny her child food whilst shes waiting? it’s ridiculous.

 

Last but not least I spoke to a man due his first Universal Credit payment today. His payment wasn’t in his bank account, and his advisor refused to chase it up. He was told to ‘Go home and phone them yourself’. There is hardly any customer care is there. His advisor could have telephoned but wouldn’t. Luckily he has got credit on his phone but if he didn’t he would never find out what had happened. It’s sickening.

 

There you have it, all this and more happened within two hours and I dread to think of what it’s like day in, day out. It’s horrific. People suffering when there is no need.

We handed out all of the food parcels, handed out lots of leaflets and helped lots of people. We did a good job and we will be back again next week, with myself hopefully in better health.

 

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For anyone wishing to donate there is a donate button above and at the side. A massive thanks to everyone that already supports our campaign and my blog. I couldn’t do it without you.

A massive thanks to Roy, Gordon and Pat for helping today, you are all my rocks xxx.

 

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Come back soon Charlotte. I’m worn out!

Dear readers, I’m extremely sorry that my blog is very late this week but I was admitted into hospital on Saturday because I was very ill. I was discharged yesterday but I’m still not feeling brilliant. The good news is that they found my brain, and due to a mixture of a rare brain condition and migraines I was totally unable to function. Hopefully all will be well now.

The good news is that this weeks demo still went ahead, with Roy, Gordon and Jints at the helm. Roy took notes throughout, and was very patient when I kept asking if everything was going ok. Roy then emailed the notes to me and these notes will form the basis of this weeks blog. So please excuse the change of style etc, it is what it is and I’m extremely grateful to the gang for keeping the demo and advice session going in my absence.

 

*Food parcels arrived with Gordon 10am. Two gone immediately. Sadly this isn’t unusual, we usually have a queue of people waiting for them. Universal Credit ensures that people are dependent upon them for survival.
* Two women started verbally violent row screaming at each other across Old St. Language totally unfit for before 9pm watershed.
*A woman arrived at the Jobcentre  seeking an envelope. She had moved to the area 18mo ago. She then had been forced to claim Universal Credit and has had hard time repaying the Universal Credit advance loans she took out to keep afloat.
*A  woman joined in conversation and said she’s had “endless” trouble with UC.
*A man arrived at the JC wearing just a  t-shirt and thin pants. . He said he couldn’t afford a coat. This on chilly damp day, raining infact. This happens a lot when the weather changes. People don’t have enough money to buy clothes etc, so are forced to continue to wear unsuitable clothing because they have nothing else to wear.
*Second message from Charlotte checking up on us. I make no apologies for this, I was missing being there and helping people but was too unwell to be there.
*A young  man arrived alone in a powered wheelchair struggling with doors which are very heavy to open even for an able bodied person. Many Jobcentres are just not disabled friendly in any shape or form, yet they deny people their ESA payments so they are then forced to have to use the unsuitable Jobcentres.
*Two  older ladies arrived wanting to use phone in the Jobcentre  to contact the  DWP. Of course this wasn’t permitted. They took the public telephones out years ago, so now people have to struggle trying to find a telephone to use, and struggle to pay for the phone call.
*We helped another woman trying to phone a relative to come and collect her. Her phone was flat so we lent her one of ours so she could telephone her relative.
*A heckler  described us as “bunch of nazis” and said we should wear National Socialist Party uniforms. We were too gobsmacked to respond. Sadly, people like this do like to shout abuse at us, even though the rubbish that they are spouting is complete rubbish and couldn’t be further than the truth.
*A young man we see regularly said this was one of the days when Jobcentre  staff were “not in the mood” meaning that he’d found them more unhelpful than usual.
*Food parcels all went and everyone that we spoke to was either signposted, advised etc and all were given one of our leaflets.
It is recurring theme that people will say “it’s okay I’m all right” and yet a little more chat reveals that they are not alright at all but struggling desperately, using all money up on fuel, travel, school uniform, debts etc etc
Come back soon Charlotte. I’m worn out!
Like I’ve said before this all happened in less than to hours and we spoke to more people than is documented here.
Please read, share, tweet, fb, email my blog.
Many thanks to everyone that supports my blog, and to my collegues. I couldnt do this without you.

 

Can’t cope with monthly Universal Credit payments… Tough. Haven’t recieved a payment for eight weeks. Universal credit strikes again.

Dear readers, yes its Thursday again and I have just returned home after our weekly demo and advice session outside Ashton Under Lyne Jobcentre, we have been doing this for over four years now and like I’ve mentioned before its getting worse and not better. Ignore the government they lie, almost every person that I’ve spoken to over the years have been set up to fail.

I’ll list today’s conversations and I apologise if the blog is short, lack of sleep and poor health has left me feeling fed up. Also I can’t stress how hard this time of the year is when you are poor and have children. Expensive school uniforms, school shoes. Stationary etc etc . It’s hard, it’s stressful and I feel it as well. My thoughts and solidarity are with you all.

Please note that everyone that we spoke to was offered a food parcel if they needed one and everyone recieved a copy of our leaflets. We try to help everyone and no one walks away without help.

I was greeted by a woman that told me she was struggling with her monthly Universal Credit payments. The money just doesn’t stretch far enough and she’s living in more poverty than she was previously. Not having the guarantee of a payment has quite literally made her ill .

 

I spoke to a man that had failed his ESA medical. He had appealed this decision, but the DWP upheld their decision so now hes taking his case to tribunal. Trying to keep his head above water is a full time job, one that he says he fails at times.

 

I spoke to a woman that we have been helping regularly for a while now. She grabbed hold of her food parcels, looked at me and smiled, saying that she might get a payment in a weeks time. Shes waited eight weeks now and it’s a miracle that shes coped for as long as she has done.

 

I handed a young lad a leaflet and I felt desperately sad for him. He’s at the start of his life and should be looking forward to his future, but he isn’t because the government won’t allow him to.

 

Today we noticed an increasing number of older women and men, it’s heartbreaking  to see them be forced into searching for non existent jobs and having to jump through ever increasing hurdles. For gawds sake, leave them alone. They are worn out, fed up and their bodies and minds need to rest.

 

A young man thanked me for a leaflet, perhaps the only bit of useful information that he had recieved today.

 

A man stormed out of the Jobcentre shouting ‘F***k off’ in the direction of the Jobcentre doors. He was visibly angry and frustrated. Poor fella if they just treated people with more understanding and compassion he wouldn’t feel like this in the first place.

 

We spoke to a woman that is claiming PIP at the moment. She’s very worried about her future move over to Universal Credit and quite rightly so. She knows that she’s going to have to go without the basics for a long while and she’s scared.

 

I noticed a man dashing into the Jobcentre clutching a piece of paper in his hand. He was staring at it intently, perhaps hoping that his situation would become better today. Sadly it wasn’t.

We spoke to an older man that we say hello to every week. He’s coping but only just. He shouted ‘Into the lions den’. Yes it literally feels like that.

 

We spoke to a woman and her support worker outside the Jobcentre. English is her second language and even her support worker was confused by the system. She enquired if her rent payments would be included in her first universal credit Payment. We confirmed this and we encouraged her to inform her landlord of her situation. This is so important because if you don’t landlords won’t have a clue what’s happening and an eviction process can be commenced.

 

We noticed a few more people going into the Jobcentre with their support workers. This is good because they are recieving some help, but they still neeed a leaflet and advice. Universal credit is so complicated, and purposely so and we like to help people.

 

I spoke to a man that was confused by his transfer over to Universal Credit. he told me that he didnt have a clue what was happening and was struggling.

 

I spoke to a man that struggles to use computers and technology. He’s dyslexic and can’t cope with it. He also doesn’t have a personal computer, and like he said he wouldn’t know how to use one if he did. So he’s stuck trying to cope with a system that fails to recognise his disability.

Last but not least, we spoke to a man of pensionable age. He told us that he was very confused with the new system and had been shocked to discover that he’s no longer entitled to free dental care etc. Visibly distressed he couldn’t understand why the system is like this.

But here’s the deal, the government purposely created this system purposely to punish the poorest and most vulnerable for their poverty, age, sex and any disability that they might have. Don’t expect any compassion from the government because there is none. We all need to fight for change because if we don’t we could be left to suffer like this for forever.

 

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Please read, share, tweet and email my blog we really need to get the word out that people are being forced to suffer like this.

Many thanks to all the readers and supporters of my blog. I couldn’t do this without you and the team for whom I’m eternally grateful.

 

There’s also a donate button above for anyone wishing to contribute. Thank you! It’s very hard work, especially when you aren’t well etc, but I plod on hoping that one day things will change.