According to statistics released by the DWP (Department of Work and Pensions) the rate of universal credit recipients hit an all-time high of 6.86% in October 2022.
This total decreased slightly to 6.51% in November 2022.
The statistics released by the DWP show that sanctions have risen by 4.16 percentage points in the last 12 months.
Sanctions given to universal credit recipients can be and are not excluding other reasons for failure to attend or participate in a mandatory interview, failure or inability to complete their online journal or being seen as not to be looking for work enough in their time allotted to do so.
Over the last year over half a million claimants were sanctioned which includes a total of 98.4% of all sanctions given for not attending an in-face or telephone interview.
Needless to say most universal credit recipients do not purposely miss important interviews and there is usually a good reason for doing so which are often not taken into consideration by the DWP.
At a time when most people are struggling because of the current cost of living and energy cost crisis the DWP continues to financially punish the most vulnerable.
It’s abhorrent that the DWP continues to do this, they extend a person’s punishment to such an extent that they can’t see a way out.
It needs to stop before even more people die as a result of the DWPs actions and decision making.
According to Tom Pursglove DWP Minister For Disabled People, 42,000 claimants lost their PIP Personal Independence Payments) awards in 2021 because they allegedly failed to return their AR1 PIP review forms.
This has caused an astonishing unexplained increase of almost 300% in just two years.
Theres a strong probability that many of the claimants that have been disallowed their payments have indeed returned them in time and the inept and archaic DWP system could be either losing them or taking far too long to record that they have been received.
Not to forget that some claimants may have failed to return the review form because the distress that completing these forms can cause triggering physical or mental health conditions.
As I reported a couple of weeks ago the tragic death of Laura Winham who’s disability benefit was stopped without any welfare checks by the DWP and other organisations after she failed to return her PIP claim form after being told that she needed to transfer from DLA to PIP.
Please note that all agencies involved were aware that she had a severe mental illness and needed support to do so.
According to Pursglove, claimants with serious mental health or cognitive conditions or who are vulnerable in other ways should have their files ‘watermarked’ to show they need additional support. Clearly this isn’t happening in all cases.
According to DWP policy claimants such as these should not have their PIP stopped because of a failure to return a form.
Are the DWP ignoring their own policies and procedures?Unsurprisingly this appears to be the case doesn’t it.
It has been reported that in February 2023 a high court found that the DWP (Department of Work and Pensions) guilty of lying to a claimant concerning their legal rights and also guilty of keeping vital legal guidance secret in order to recover an overpayment of £8,000 from a claimant.
This overpayment was also found to be a result of mistakes made by the DWP leaving the claimant not at fault.
This resulted in the court preventing the DWP from taking the overpayment back from the mother of two disabled children. In doing so it has been revealed that possibly thousands more claimants may have been lied to in the same manner.
The claimant had made her appeal on the grounds that the DWP had kept secret its detailed policy which advises that in this situation overpayments should be waived.
Upon hearing this the judge in this case found that this secrecy was unlawful.
It was revealed that the DWP repeatedly lied to the claimant by telling her that she had no right to ask them to consider waiving the debt of which the judge found this to be ‘manifestly unlawful’.
Evidence showed in the trial also revealed that in the year to March 2021 a total of 337,000 universal credit claimants were asked to repay overpayments that were caused by errors made by the DWP.
The total value of those overpayments was £228 million.
Unsurprisingly the DWP claimed that only 47 claimants asked for their overpayments to be waived in the whole of 2020 and just 7 of those requests were granted.
The judge saying that “If the claimant’s experience of twice having her request for waiver rebuffed without consideration is not unique to her, the number of requests in fact made may exceed the number recorded ”
The truth is that thousands of claimants might have requested a waiver and been ignored or even denied by the DWP.
At the same time thousands more might not have been aware that they even had the right to ask for one.
This case shows that the DWP continues to harass and financially withdraw monies from extremely vulnerable people brazenly most likely not expecting to be challenged.
It also has to be acknowledged that the claimant in this case was extremely brave for taking the DWP to court. It’s a very difficult thing to do and her doing so has possibly helped thousands of other claimants in similar situations.
Oh, what a tangled web we weave when first we practise to deceive.
A huge thank you to everyone that reads, likes and shares my blog posts. It’s vitally important especially that in times like these we continue to raise awareness of what life is like for the poorest and most vulnerable in the UK.
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As the never ending cold winter and the ever increasing cost of living and energy costs continues once again I took to the streets and interviewed several people in my local town Ashton Under Lyne.
Ashton Under Lyne is a typical northern working class town, drained of money by the government and the majority of people living in differing stages of poverty.
Mortality rates are amongst the highest in the UK and there’s a higher rate of people either being unwell or living with some type of disability.
Like any other northern working class town it doesn’t have a lot for people to aspire to despite the positive changes that Tameside Council are implementing and trying to introduce.
Years of government forced austerity policies has been and continues to cause a lack of funding for essential services with most things already stripped to the bare minimum.
As I headed off into the cold I spoke to a young woman that had two young children with her. I introduced myself and asked her how she is coping with the cost of living and the ever increasing energy crisis.
As I asked her this I could see that she was upset, telling me that she thinks that she’s failing her children because she can’t give them the things that she used to be able to do.
“We’re living in a cold house trying to keep turning the central heating on at a bare minimum. I usually turn the heating on for an hour in the morning and again in the evening at bedtime, that’s if I’ve got credit because I’m on a prepaid meter”
She went on to say that her health is suffering most likely because she’s cold and because she often doesn’t eat meals, if she does it’s a bare minimum. “I can’t afford to eat as well as my children and they always come first”
I asked her how she keeps warm when the heating isn’t turned on. “I wear layers of clothing and I have a thick blanket that we all snuggle under. I’ve got a little fan heater that I use just to keep the chill off because I don’t want the children to become ill and even that’s a struggle. Once I run out of credit on my meter that’s it it’s gone and I can’t afford for that to happen”
She told me that she often takes the children to the library that has a warm area and her children can have a look at some books and she can have a free cuppa.
However she continued to say that sometimes she found this very difficult because she doesn’t always want to be around other people..
I asked her if she had visited a food bank recently and she said yes she has and is now dependent upon them even though it’s still a struggle saying that they’ve been a lifeline for her and her children.
But despite getting help from food banks they don’t cover all of her food and every day living costs so she has to try and fill the gaps in.
“I’m always topping up my energy meters, I’ve never had this problem before. It’s bad, really bad I just wish that it wasn’t like this”
I signposted her to several organisations that might be able to help her but this is only a sticking plaster.
Whilst the government sits back and causes the suffering of those most vulnerable her experience is going to be repeated time and time again
Their inhumane policies will undoubtedly cause malnutrition and hypothermia related illnesses and worse.
Undoubtedly there will be recorded deaths of those suffering like this but how many will actually be reported as so.
Every death related to this needs to be reported and spoken about in parliament. The government is knowingly causing the suffering of thousands if not millions and they need to be reminded of this every single day.
This shouldn’t be happening at all.
I will continue to share the experiences of those that I interview in future blogs, hopefully weekly.
If you would like me to use your story get in touch I’m happy to do so.
Let’s be clear no one should be forced to live like this.
In May 2021 the body of Laura Winham was discovered after her family had visited her to inform her about the death of her father. They discovered her body after looking through her letterbox because there was no answer.
The police were called and found her mummified and skeletal body when they forced entry into her flat. They also discovered unopened bills from creditors and markings made on her calendar which stopped in November 2017.
One of her last notes read “I need help”.
Laura Winham had schizophrenia and had previously been sectioned under the Mental Health Act and as a result of her condition her family were no longer able to have contact with her as she believed that they were trying to harm her.
However the DWP (Department of Work and Pensions) failed to make any checks on Laura before they cut off her payments. She subsequently died and was left undiscovered in her flat for more than three years, a pre-inquest hearing has been told.
The DWP contacted Laura in 2016 to inform her that her benefits was being transferred and therefore she had to apply for PIP or her DLA (Disability Living Payments) would cease.
Laura failed to respond to the DWP and after after several written reminders had been sent her DLA was stopped. No wellness check was made or any attempt to enquire about her situation was made despite Laura having a recorded severe mental illness. Nor did they check on her ability to take part in the transfer process either.
It is noted that although the DWP were far from the only agency that had let Laura down they are a very large and well resourced agency. They can make no excuse for stopping a very vulnerable claimants. money because they were unable and possibly unwilling to safely manage a simple transfer process.
Laura’s inquest is being held in April, please keep her and others in your thoughts.
You’d have thought that the DWP would have learnt how to deal with situations like this from previous incidents but they very clearly haven’t. Maybe it’s best to ignore their usual press statement which is usually ‘Lessons will be learnt’.
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A 87 year old woman died after developing hypothermia at home after expressing concerns that she was worried about paying her energy bills.
Barbara Bolton, 87, had previously told relatives she had felt cold after they had visited her at her home in Bury to check on her wellbeing. Sadly as a result she was rushed to Fairfield hospital where she was then diagnosed with hypothermia.
However despite the good care given by NHS medical professionals, her condition sadly deteriorated and as a result of her worsening condition she sadly died several weeks later.
Therefore an inquest into her death was opened at Rochdale Coroner’s Court, details can be found here.
Hospital notes given to the inquest indicate that her illness and subsequent death was linked to the fact she couldn’t afford to put her heating on.
Her son, Mark Bolton, 61, said his “proud” mum had refused his offer to help to pay her power bills as reported in the Mirror. She had been heating her home by using a single gas fire in her living room and used portable electric heaters to warm the rest of her two-bedroom house.
Ms Bolton had previously worked as a pharmacy assistant at her local Tesco until the age of 82 and she had lived at her home on Dawson Street in Bury for several decades.
Her son Mark told the inquest that he spoke to his mum every night and that she had told him that she was worried about her heating bills, despite assurances from him that he would cover the costs.
Mark said “She was concerned about all her bills because she was a pensioner. She was careful, she was mindful of the prices and worried about them going up,” he said.
Mark told the coroner that he had always told her to ‘just keep your heating on’ and ‘don’t worry about the bills mum.’ “But she was very stubborn and proud about paying her own way,” he said.
He told the hearing that his mum had ‘felt cold’ when she was found sat at her kitchen table by one of her grandchildren, who had gone round after the family had not been able to contact her.
Police coroner’s officer Jane Scullion told the hearing: “Barbara was admitted to hospital on December 11, 2022, with hypothermia, and a chest infection.
“During that time she continued to deteriorate. After a discussion, she was placed on end of life care and passed away.”
Assistant coroner for Manchester North Julie Mitchel adjourned the inquest and has requested statements from her doctor and asked for a medical cause of death to be provided.
“Her death was particularly accelerated by hypothermia and there is a possibility of self-neglect due to the lack of heating so her death has been referred to the coroner,” she said.
Hypothermia is caused by prolonged exposures to very cold temperatures and requires immediate medical intervention. Causes include not wearing warm clothes in winter, falling into cold water and living in a cold house.
Sadly I fear that her death caused by living in a cold house isn’t the first and will certainly not be the last. Thousands if not more people are being forced by an uncaring, cruel government to live in cold and in many cases, damp houses as a result of the ever increasing energy costs.
For those saying that she should have jut accepted the help offered, it isn’t always as easy for various reasons. Admitting that you’re poor and can’t afford to heat your home is a very difficult thing to have to admit, and as a parent this can be even harder.
Society deems that parents should look after their children and not the other way round, and asking your children for help can make a parent feel like an absolute failure, and she wouldn’t have made her decision lightly.
This nightmare isn’t going to end soon, I wish it was.The reality is that thousands, including myself are counting down the days until spring arrives and warmer weather returns, it can’t come a minute too soon.
The government has absolutely no intention of changing things for the better, they prefer to spend their time trying to cover up senior ministers deception and lies rather than help those in need.
It’s one rule for them and one for us and the death of Ms Bolton and others won’t bother them in the slightest.
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The DWP (Department of Work and Pensions) Independent Case Examiner also known as ICE has revealed that they are overwhelmed by a huge amount of complaints from claimants.
This was revealed when they responded to an MP’s written question recently in parliament.
ICE is an organisation used by the DWP to deal with claimant’s complaints against the DWP. This is the next step when a claimant has exhausted the DWP’s internal complaints procedure and is still not satisfied with the response given.
Complaints against the DWP can be for various reasons including and not excluding others;
A failure by the DWP to follow proper procedures
Excessive payment delays for benefits
Sub standard customer service given to claimants.
It’s also noted that there has been a 17% increase in the number of complaints made to ICE in the year 2021to March 2022.
In itself may not be seen as a huge increase, however it is an increase and should be dealt with in the utmost urgency
However the huge increase in complaints arises in the proportion of cases that ICE has agreed to look into. This has increased by an astonishing 68% in the last year.
This therefore means that ICE is receiving a huge increase in complaints where it believes that there is a case to answer than in previous years.
As a result of this increase there are now 1,249 cases waiting for an ICE investigator to be allocated. The average time for a complaint to be dealt with currently takes is 53 weeks,so in total this means that it takes over a year before an investigation begins.
Personally I don’t know any person making a complaint against the DWP that can afford to wait that long albeit for financial and other complaint reasons.
It takes a great deal of courage to make a complaint against the DWP and as a result many don’t make complaints when they should do.
The complaints procedure is complex and very stressful for everyone making a complaint against the DWP and as a result it can impact a person’s health and ability to manage their daily life’s.
It comes as no surprise that legal justice that claimants are entitled to is subject to long indefensible delays without question.
It’s also noted that the DWP can make a decision to apply cruel, harsh and often unwanted sanctions on the most vulnerable and in need of help whilst their real and valid complaints.
Once again it’s one rule for claimants and yet another for their oppressors.
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I couldn’t do it without you.
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It has recently been revealed by Benefits And Work that PIP (Personal Independence Payments) appeal figures have risen by 119% in 2022, this is compared to the same quarter in 2021.
The rate of UC (Universal Credit) appeals has also risen by 28% the latest official figures show.
The number of cases that were dealt increased by only 18% in the same time period compared to figures from 2021.
Figures show that there were 63,000 outstanding cases by the end of September 2021 which adds to an annual increase of 96%.
The average wait time for an appeal averaged at 31 weeks. This shows that it is 8 weeks down from 2021 figures , but is likely to increase over the coming quarters as the backlog rises inexorably.
The success rate for PIP appeals remains unchanged at 68%. This shows that the vast majority of those who appeal are correct in their decision to appeal however the wait time for appeals to be heard continues to rise.
For UC claimants it is revealed that the appeal success rates are now at 49% which is an increase of 7% on the previous year.
DLA (Disability Living Allowance) success rates are now at 61% which is down 6%.
Meanwhile ESA (Employment and Support Allowance success rates are now 53%, down on the previous year at 1%
Appealing against any DWP (Department of Work and Pensions) decision is always daunting and extremely stressful. Not only is the appeal process hard to navigate, the waiting times for appeals and tribunals to be heard is increasing.
The success rate shows that those making the decision to appeal have made the right decision in doing so.
Sadly many people that are entitled to appeal fail to do so because they can’t afford to wait a long time for their appeal to be heard and also can’t cope with the stress involved, many having no support network to rely upon.
I don’t need to tell you that the downright discrimination and hatred given to disabled and unemployed people is totally unfair and discriminatory.
This cruelty combined with the increasing cost of living and energy prices is making life extremely difficult for those that are most in need of financial help.
In an ideal world this wouldn’t be happening at all but there won’t be any positive changes made to the system whilst there’s a Tory government in power.
The conservative party is doing what they do best, punishing the most vulnerable and poor for their very existence, they need to be stopped and soon before more people suffer and die as a result of their actions.
Please read, share and tweet this article and my others to increase awareness. It makes a massive difference and I can’t thank everyone that does enough.
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I don’t get paid for any of the work that I do and it’s a massive struggle.
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Deductions from benefit payments is causing financial hardship pushing people into poverty and resulting in food bank reliance and inability to pay for everyday living costs.
A survey conducted by the Trussell Trust reveals that nearly half of those being referred to its food banks are experiencing deductions being taken from their benefit payments despite the government saying that they’ve twice cut the amount that can be deducted.
The government states “We recognise people are struggling with rising prices which why we are protecting millions of the most vulnerable families with at least £1,200 of support.” Whilst at the same time failing to address the reality that being repayment amounts are still too high proving that the ‘support’ being offered by the government being not nearly enough.
Once again making statements that portray themselves as the next saviour, whilst at the same time pushing policies and failing to address already existing policies that cause hardship.
The survey goes on to reveal that almost half of respondents reported deductions from their benefits to recover overpayments, sanctions or arrears, with the amounts already deducted from monthly payments before they arrived in the recipient’s account.
To put it in layman’s terms very few people manage to receive their full payment allowances and are drastically reduced before reaching them.
Meanwhile MPs on the parliamentary Work and Pensions Select Committee have said this practice needed to be paused during the cost of living crisis, as it was during the pandemic.
Thousands were already struggling to put food on the table each day before the cost of living crisis which has undoubtably made their situations much worse.
This is worsened by having to repay the advance payment loan whilst waiting for a universal credit claim to be processed. This debt on its own can cripple a person financially. Many would agree that the advance payments shouldn’t come in the form of loan to be repaid.
In July, the Work and Pensions Committee of MPs said the repayments, taken from more than 2 million claimants, were pushing the most vulnerable into destitution.
Sir Stephen Timms, Labour MP for East Ham and committee chair, said: “We think the problems are sufficiently acute now that they should be suspended again, it’s clearly not working.
“There was a university research report which made the point that the social security system is acting not so much as a safety net but more as a debt collector at the moment.”
In a statement, a Department for Work and Pensions (DWP) spokesperson said: “We have reduced the maximum amount that can be deducted from a Universal Credit award twice in recent years.
“We’ve also doubled the time period over which they can be repaid and claimants can contact DWP to discuss deductions if they are experiencing financial hardship.”
In conclusion the cost of living crisis and resulting job losses has left many reliant upon credit card borrowing which has reached it’s highest level in 18 years. Combined with benefit loan deductions has created a tsunami of debt and poverty which will undoubtably put pressure upon already struggling food banks and organisations.
Not forgetting that this will also cause irreparable damage to the economy resulting in increased inflation levels and an increase in the everyday cost of living.
I’d like to wish all readers and subscribers a happy new year and I hope you enjoyed the festive period in whatever way you chose to. Here’s to another year of campaigning and blogging, love and solidarity to you all.
Please read, share, tweet and email my blog posts, this makes an enormous difference and raises awareness dramatically. Thanks to everyone that does this for me it’s really appreciated!
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It was recently announced during a Commons debate in parliament that Universal Credit sanctions (UC) are “back with a vengeance”. This comes after the figures for the last quarter have been revealed.
According to the released figures the sanction rates are now 250% higher than they were for the three months before the pandemic.
It’s extremely worrying that the figures have risen so much in such a short amount of time makes me very concerned about the welfare of UC claimants.
The huge increase allows for the ever increasing number of UC claimants. In layman’s terms it amounts to 2.5% of UC claimants being sanctioned each month which is almost double the amount when compared to 1.4% before the pandemic.
Let’s not forget that in June 2022 £34 million was taken away from claimants as a result of being sanctioned. This was followed in July 2022 by £34.9 million and then in August taking the total to over £36 million.
When you do the maths this totals to £100 million which has literally been taken from vulnerable claimants that were already struggling to pay for basic necessities.
Upon questioning these figures Guy Opperman minister for employment speaking on behalf repeatedly avoided answering a question which asked why the number of sanctions had increased so rapidly.
The only other possibility being that the DWP may have changed its policy on applying sanctions but neglecting to inform everyone that would be affected by this. After all it’s not the first time that they’ve done this.
The only answer that Opperman eventually gave was “The hon. Gentleman asked specifically about the rise in the number of sanctions. Some 98.2% of sanctions are for missing a meeting with a work coach.”
Opperman declined to give an explanation as to why twice as many claimants are now supposedly choosing to miss appointments with their DWP advisor.
Of course this makes no sense because claimants are desperate to receive their UC payments. Methinks Opperman’s not being honest which comes as no surprise at all.
However Anne McLaughlin, SNP MP for Glasgow North East didn’t hold back from being honest in informing the commons the advice that she gives every UC claimant that has come to her after being sanctioned.
She went on to say;
“If you have your benefits sanctioned, do not take it lying down. Contact me and I will fight this for you, because this is wrong and nobody should have to live on less than the minimum income.”
This is of course correct, everyone that finds themselves in this position should fight it. The reality is that many don’t because they don’t have the strength to do so.
I have spoken to many people that had taken the decision to stop claiming UC because they can’t cope with it leaving them with little or no income to live on.
More MPs need to speak up about this in parliament but I won’t hold my breath. Only a few MPs including Debbie Abrahams actually speak up about this but others need to follow.
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A huge thanks to everyone that has and does support my blog and campaign. I don’t receive any payment for the work that I do and every penny enables me to continue with my work.
The poor side of life 