The DWP has recently backed down on their high pressure pre-tribunal tactics the day before they faced a judicial review initiated by a disabled woman. Her case concerned the way the tactics that the DWP has been using putting extreme pressure upon PIP claimants via telephone into accepting a lower PIP payment offer rather than attending a tribunal to hopefully receive higher PIP payments.
The claimant known as ‘K’ had been approached by the DWP who made a low offer and told the claimant, known as ‘K’ that they had just one hour to make up their mind. During this conversation the DWP also warned K that tribunals ‘are not very nice to go to’ and if K took it to tribunal they could lose her whole award.
The DWP are well known for their bullying tactics, particularly towards disabled and vulnerable people. K explained that they felt extremely pressured to make a quick decision and wasn’t given the time to make a decision or to seek advice upon this from others.
Needless to say the DWP should not be putting pressure upon people like this, using fear as a tactic to manipulate disabled people into accepting a lesser payment that they are entitled to.
Unsurprisingly the DWP refused to accept it was doing anything wrong for a year until the day before the hearing, when it suddenly agreed to make a number of changes.
These changes being;
Advising staff its essential that they inform claimants that even if they accept a revised offer they still have the right to appeal against it.
Telling DWP staff that they must ensure that benefit claimants do not feel ‘pressured’ into making a decision.
Introducing mandatory training to all staff involved in ‘lapsing’ appeals by the end of October to ensure they understand the updated guidance.
The DWP unsurprisingly, refused to agree to end the practice of making pre-tribunal offers to claimants .
We shall see if the DWP continue to use their intimidatory tactics, or if they agree to the actions agreed upon in the court case.
As you all know the DWP like nothing better than to target the most vulnerable and disabled people, knowing that they might find it hard to appeal decisions made towards them by the DWP, and personally I do think that some DWP workers do get a kick out of doing this.
It’s never ok to treat people like this. No one should have to fight for the very means to survive especially in times like these when everyone is struggling even more because of the pandemic.
Can you imagine how awful it is to receive a letter from the DWP that you are no longer entitled to the very monies that have kept you going? Your very means of survival taken away at the push of a button and an uncaring letter sent to you?
This is the reality of life for thousands of people every day, it sends people into mental and physical distress. It’s a never ending circle of abuse metered upon them by the DWP initiated by the government.
No one should ever be forced to go through this cruelty and we must continue to fight to end this. You can do this by sharing my blog posts and other campaign groups posts. Write to your MP to share your disgust, share posts on Twitter and Facebook. Join a campaign group, share your worries and concerns.
Your voice matters so let’s make sure that you are heard!
This week is a very difficult week for me. As you know my son recently died and it is our joint birthday this weekend on the 1st of August.
The pain of loosing a child, even though they were an adult is unlike any other pain that I have ever felt before. A part pf me wants to run away for the day, hide and speak to no one. Another part of me says sensibly that I can’t do that because his sisters will probably want to do something.
To put it bluntly I’m a mess but I’ll be ok, that’s what I keep telling myself. It feels like two minutes ago when Joseph entered this world at 7.40am .
Joseph was autistic, dyslexic and he also had a few other conditions, but he was an extremely brave, high functioning individual. He loved living on his own in his flat, and he was the local odd job man, always helping others.
Joseph did also have to fight the DWP every time his PIP and ESA was up for renewal. He attended tribunals and was helped by local organisations and myself. I know that he found this extremely hard to cope with but he did and I’m so proud of him.
This blog post is written in remembrance of Joseph, and all the good that he did in this world. He would have been very happy about this decision.
Please read, share, tweet, email and talk about this blog post and the issues surrounding it. This makes a lot of difference and it helps lots.
Please support my blog and campaign and blog. I don’t receive and funding for what I do and I am still helping families locally with food etc. I really couldn’t continue without your support.
For anyone that would like to donate towards my campaign and blog theres a donate button at the top and side of this blog post.
A huge thank you to everyone that has previously supported my campaign and blog.
Personally I’m trying to make my front garden into a memorial garden for my son and any advice etc is more than welcome!
Many thanks to Benefits and Work for being the inspiration for this post.
5 thoughts on “DWP BACKS DOWN OVER HIGH-PRESSURE PRE-TRIBUNAL TACTICS”
Reblogged this on Tory Britain! .
We need to start a project to help the victims start hitting back at their tormentors.
It is the front desk staff of the DWP who we need to tackle, and in many cases their conduct is unlawful: we should be claiming against them personally.
While it is probably the case that the DWP would be obliged to cover anything awarded in these claims, especially since the staff were probably acting under orders, they may not necessarily volunteer to this straight away, if at all, and in any case, it should give the opposition some good ammunition to use against the government.
The forms at the small claims court are far simpler than the ones at the DWP, and most of the people we are talking about will qualify for the exemption on fees, so it ought to be easy and cheap.
It just needs a bit of organisation.
Agreed!! If you scroll back my blog you’ll see exactly what I think about the front desk staff.
Great idea 💡
It’s not an idea that I can run with: it’s a people project and I’m not a people person.
Happy to help with it though.